Anybody knows how to get back a stolen hotmail account? I think there was a way to communicate with the Hotmail staff and tell them about it so they can restore or change the password. Anyone remembers where the hell is that?
Thanks.

quote:

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Originally posted by CookieRevised
http://www.hotmail.msn.com/cgi-bin/dasp/ua_info.asp?pg=ar_eform
provide as much info (proof) as you can to show it is your own email...

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Reset .NET Passport:
  by email: https://register.passport.net/emailpwdreset.srf
  by secret question: https://memberservices.passport.net/ppsecure/msrv_resetpw.srf
  by billing info: https://memberservices.passport.net/ppsecure/MSRV_BillingResetPW.srf
EDIT: links don't seem to work anymore.


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Go to http://www.microsoft.com/technet/security/contact.mspx

from there, and if you select the appropiate sublinks, you end up here:
http://support.live.com/eform.aspx?productKey=wlid
or
http://support.passport.net/eform.aspx?productKey=passporteasi

fill in the form below and choose the following type of problem in the dropdown boxes:
> I need to know how to do something
  > Report a security issue
    > My account has been taken over


Or here:
http://support.msn.com/eform.aspx?productKey=hotmail

fill in the form below and choose the following type of problem in the dropdown boxes:
> I need something fixed
  > My account
    > My account has been taken over


Or go directly to here:
https://support.live.com/eform.aspx?productKey=wlidvalidation
and fill in the form.

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And provide as much information as possible. This includes previous passwords, lists of your messenger contacts, etc. See further posts for more details.... (eg: whoknows's reply to stolen hotmail account)

EDIT:
Or look here:
http://windowslivehelp.com/solutions/accounts/arc...s-been-stolen.aspx

Thanks guys

Thanks Guy Helpfull support here but im having another problem now
Hotmail support sent me a password reset i thought i could reset my password using MASTER CARD information  .. anyways

I THINK THE HACKER HAS THE SECURITY KEY + ALL OTHER INFORMATION HE KEEPS ON SENDING EMAILS TO MICROSOFT CLAIMING THAT ??????@HOTMAIL.COM IS HIS EMAIL ADDRESS AND THEY SEND HIM A RESET LINK I WANT SOMETHING TO BE DONE FOR THIS CASE ..I want to to ALSO reset SECURITY KEY  3 questions answers and CODE , the guy writes microsoft support giving them all the old passwords he SET and giving them the SECURITY KEY ANSWERS they believe him and send him a reset link is there any way to ERASE all data to the email i got really boared from that mentally SICK guy who keeps on sending my information to hotmail support claiming that its ME whos asking for a password reset link ,i hope theres a way so he will get no response for password retrieval, this issue is making me feel really  really BAD , and im also getting late system response and a "password reset link" that is not english."Spanish"

Follow the links I posted before.

Also, it makes no sense that this guy is "asking" and "getting" a password reset link from microsoft because if he has access to the account, he can simply go and reset the password himself; there is no intervention from Microsoft with that. Password resetting is just one of the build in features of Hotmail/.NET accounts.

I also don't understand what that security key, 3 questions and code has to do with all this. A hotmail/.NET account is protected by a password and a secret question.

Also, never ever give your master card (or any credit card) data; that is really not smart todo. I also never heared of Microsoft asking for credit card info in order to reset a password.

quote:

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Originally posted by CookieRevised
Follow the links I posted before.

Also, it makes no sense that this guy is "asking" and "getting" a password reset link from microsoft because if he has access to the account, he can simply go and reset the password himself; there is no intervention from Microsoft with that. Password resetting is just one of the build in features of Hotmail/.NET accounts.

I also don't understand what that security key, 3 questions and code has to do with all this. A hotmail/.NET account is protected by a password and a secret question.

Also, never ever give your master card (or any credit card) data; that is really not smart todo. I also never heared of Microsoft asking for credit card info in order to reset a password.

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They can't reset your password with mastercard information if you haven't given it to them. My advice is:

1. Reset your password yourself.
2. Change your details.

Also, I believe you can deactivate your account in the options.

Contacting Microsoft couldn't hurt either, as it is sometimes better than to go through a computer.

Cloudy

He (the hacker) wouldn't be able to provide the next things either:

*The exact Microsoft Passport Network site I last
visited on your last successful sign in (Example: MSNHotmail, MSN Messenger, MSN Chat, MSN Games) :
*The name of My current Internet Service Provider
(ISP) and any past ISPs you have used : ADSL
*The name of the organization that you
access the Internet from, if i access the Internetfrom outside my home :
*The IP address for each computer that you use for the account:
IP Address. . . . . . . . . . . . :
Subnet Mask . . . . . . . . . . . :
Default Gateway . . . . . . . . . :
*As many "old" outdated passwords i used in the past as you
9ouokjl909807ok
*Contacts  Contact List


few notes:
* ADSL is not the name of your current Internet Service Provider
(ISP) or any past ISPs you have used. ADSL is the name of the kind of connection you make, just like "a modem line, 56K" is. The name of your ISP is something like AOL, Tiscali, etc... Your ISP is the company which provides your internet connectioon.
* Regarding contact list contacts: provide as many old contacts as you could too. Contacts which are already deleted from you list. This is again something the hacker can't provide.

quote:

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Originally posted by CookieRevised
He (the hacker) wouldn't be able to provide the next things either:

*The exact Microsoft Passport Network site I last
visited on your last successful sign in (Example: MSNHotmail, MSN Messenger, MSN Chat, MSN Games) :
*The name of My current Internet Service Provider
(ISP) and any past ISPs you have used : ADSL
*The name of the organization that you
access the Internet from, if i access the Internetfrom outside my home :
*The IP address for each computer that you use for the account:
IP Address. . . . . . . . . . . . :
Subnet Mask . . . . . . . . . . . :
Default Gateway . . . . . . . . . :
*As many "old" outdated passwords i used in the past as you
9ouokjl909807ok
*Contacts  Contact List


few notes:
* ADSL is not the name of your current Internet Service Provider
(ISP) or any past ISPs you have used. ADSL is the name of the kind of connection you make, just like "a modem line, 56K" is. The name of your ISP is something like AOL, Tiscali, etc... Your ISP is the company which provides your internet connectioon.
* Regarding contact list contacts: provide as many old contacts as you could too. Contacts which are already deleted from you list. This is again something the hacker can't provide.

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quote:

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Originally posted by whoknows
Contacts  Contact List Simple using multi MSN he uses my account and adds him self to all his other accounts  , or theres another simple way  Logs to msn messenger   , he clicks on contacts then " Save contact list " and by that he has all my list : )

lets not argue about what im saying , im looking for help

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