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Can't connect with audio or video-conferencing - Printable Version

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Can't connect with audio or video-conferencing by MKohnen on 10-13-2004 at 02:19 AM

Here’s my problem.  Recently I had to completely reload my girlfriend’s computer and do endless mucking about to remove a host of virus’, worms, etc.  After reloading and getting rid of the bugs, I installed MSN Messenger 6.2 and Messenger Plus.  I set her Messenger Plus to auto-accept requests, but only from me.  I set my Messenger Plus to auto-accept requests only from her.  She took her computer home, but we couldn’t connect with either audio or video-conferencing.  We could both connect A/V with other people, perversely, but not with each other.  We both uninstalled Messenger Plus! – still no connection.  We then both uninstalled and reinstalled Messenger 6.2 – still no connection.  I used msconfig to stop all non-essential services et al on my computer, rebooted, reconnected – still no connection.  We’ve even tried shutting off our firewalls (ICF in both cases) – still no connection.  We’ve shut down QoS, and tried all the tricks we could find in the MSN Messenger forum.  As I stated earlier, it is only between her computer and mine - and we could connect before I reloaded everything on her computer.  She is connected to a hub that is connected to a DSL modem, and I am connected straight to a cable modem.

Thanks for any help you can give me,

Mike Kohnen


RE: Can't connect with audio or video-conferencing by Choli on 10-13-2004 at 09:17 PM

quote:
Originally posted by MKohnen
She is connected to a hub that is connected to a DSL modem,
to a DSL modem or router? In fact the question is: does that DSL modem/router have a built-in firewall and/or nat? If yes, try to configure it properly. Also you can try to enable UPnP if it's available on the DSL modem/router.