Devilin and the uninstall page - Printable Version -Shoutbox (https://shoutbox.menthix.net) +-- Forum: MsgHelp Archive (/forumdisplay.php?fid=58) +--- Forum: Messenger Plus! for Live Messenger (/forumdisplay.php?fid=4) +---- Forum: WLM Plus! Help (/forumdisplay.php?fid=12) +----- Thread: Devilin and the uninstall page (/showthread.php?tid=35062) Devilin and the uninstall page by Devilin on 12-01-2004 at 12:30 AM
Updated as suggested, everybody happy RE: Devilin and the uninstall page by Patchou on 12-01-2004 at 12:56 AM
quote: quote:I'm not. There is no distortion of anything in this page. Uninstalling a software from the Add/Remove panel is not unusual at all and the verification code is just part of the uninstaller, evern if you can't read english you'll understand what this box is asking you to do and the fact is that despite the many sponsor-related complains I got this year, I don't remember any single one complaining about that part. I just hope you're not trying too hard to prove how bad my intentions really are and that you'll stick to the facts. Thank you. Also, you should know that "anti-spy" programs do not try to unisntall the sponsor, they justdelete as many files and reg keys as they can. I never saw any case where a program like adaware would attempt to run an exe from another program (for ovbious security reasons) so the verification window doesn't prevent any of those softwre to do their job. RE: Devilin and the uninstall page by Devilin on 12-01-2004 at 07:25 AM
Thanks for your reply, Patchou RE: Devilin and the uninstall page by Patchou on 12-01-2004 at 07:47 AM
Hi Devilin, RE: Devilin and the uninstall page by user27089 on 12-01-2004 at 08:14 AM
quote: I'm sorry Patchou, but AVG Antivirus detects it as a trojan, but I'm not sure if it still does.. quote:Propoganda, Patchou is purely pointing out the facts that are daily brought up on these forum, for people who misconcieve things, he is pointing out the truth and trying to stop rumours about messenger plus! that started about a month back.... quote: The Sponsor Program is easy to uninstall, I even have videos of me installing it and uninstalling it, then showing that everything is gone.. Using adware/spyware removal programs (as patchou said) will corrupt the files, therefore making removal difficult. The Verification code box is purely procedure for this certain sponsor program as far as I know. Adware/spyware removal programs never do the job, and it wouldn't remove c2media at all.. Its the pure arrogance of the users that install the sponsor and try and use adware/spyware removal programs to get rid of it.. It WILL completely mess up the files, therefore making it uninstallable, lots of programs use the security box for uninstallation, so I don't know what you're on about to be honest. RE: Devilin and the uninstall page by ddunk on 12-01-2004 at 08:19 AM
quote: Propaganda is the correct word there. Although it may have a negative connotation, the basic definition is to spread one's ideas for a cause. RE: Devilin and the uninstall page by Devilin on 12-01-2004 at 06:44 PM
Thanks for your replies everybody quote: Hi Patchou Yes, I can see this from your point of view, and I can appreciate how frustrating this must be, especially over a period of time, and I can appreciate how you have become, slightly dogmatically, in your approach, due to the circumstances, But there is another point of view, the mother whose child has downloaded messenger plus onto their computer without the mother realizing it, Half deleted it with a weekly anti Spyware, scan, and then the nightmare begins, I've tested the program itself in a variety of ways, letting different anti Spyware programs take bites out it, in one scenario I ended up formatting, because of the instability problems, understandably this would make some people angry and frustrate, with you as a obvious target, I hope you also understand this position, I'll need to go now, I'll return and see about doing some updates RE: Devilin and the uninstall page by user27089 on 12-01-2004 at 07:22 PM
quote: Its your own fault for doing this, it is clearly instructed not to use spyware removal programs, therefore, you put your computer at risk, not patchou's fault..... It won't be stable, nothing will if ad-aware programs take registries and files from it.. RE: Devilin and the uninstall page by Patchou on 12-01-2004 at 08:39 PM
quote:Wrong. AVG detects the setup of the sponsor program when Messenger Plus! extracts it during setup (and I just installed the latest version of AVG Free just to be sure). Again, there's absolutely no reason for any antivirus or antispyware to detect my software as being dangerous as it is not. In fact, the major problem is that on some sites (like on yours apparently), the instructions focus on "you got Messenger Plus! ? here is howto get rid of it" instead of starting with an explanation message, stating that Plus! comes with an optional adware program and that you may have installed it. Sites like yours make Messenger Plus! look like a virus and that's what creates the wrong impression and forced be to create the facts page a couple of days ago (I have nothing against the fact that youshow how to remove my sponsor program, but itwould be faire if you gave a little more information about the product) And once again, you cannot, under any circumstances and in all logic, hold me responsible for things your various anti-spyware programs have done to your computer. RE: Devilin and the uninstall page by CookieRevised on 12-01-2004 at 09:16 PM
quote:program-wise, no I can't, because I don't installed that much freeware to begin with, but I have come across them regulary. Also, the security box is used on tons of websites, including forums (like mess.be), sites to register passwords (like msn, passport, ebay, ...), etc... etc... In other words, it is not because you didn't come across such boxes that it is a rare/unusual method. Facts are that it is a very commonly known/reconized method (also the reason why nobody ever complained about it).... RE: RE: Devilin and the uninstall page by Devilin on 12-01-2004 at 11:04 PM
quote: Of course its my own fault, it was a deliberate exercise in testing various scenarios, I deliberately tried for the worst case scenario, and succeeded, my computer became so unstable I needed to format it My point was, what if this wasn't somebody's fault, it just happened through circumstances beyond their control, quote: Yes there used on forums , to prevent bot's from registry, but uninstalling programs? No this is not common practice, even in freeware programs, and I've tested lots, this is highly unusual, unless you can point out specific programs that use this method of uninstalling, my original statement stands, and will not be swayed by I'm sure lots do, without proof to back this up, Soz CookieRevised quote: Patchou, I assume your differentiating between your program and the sponsor program, although there combined unless somebody clicks no ?, this would lead to a very long and drawn out exploration, which I'm sure somebody just wishing to uninstall messenger plus, wouldn't wish to read, although your correct, about the statement itself I shall amend it, the thing about uninstalling messenger plus, and its sponsor program, I would consider a good idea, because of the dangers of conflicts, with anti Spyware programs, Say for example, somebody install messenger plus, six months later they install anti Spyware software, would you expect them to remember every line of text in the agreement six months later?, messenger plus is potentially a dangerous program when mixed with anti Spyware programs, unless you manage to resolve this with anti Spyware writers, I consider uninstalling messenger plus the best advice, unless you have a convincing argument against this advice I don't hold you responsible for anything, and there not my anti Spyware programs, I didn't write them honest And please don't hold me responsible for anything, I'm a product of social conditioning, and I therefore not responsible for my own actions If you're using any anti-Spyware products, that continuously scan, turn them off, you may wish to turn off any scanning software that may consider, messenger plus as a potential virus trojan spyware Addware, messenger plus doesn't contain harmful material, but conflicts may occur----disconnected yourself from the Internet if you do this, and turn them on before you re-connect to the Internet ? is this acceptable? Assuming that certain anti virus programs, contain anti Spyware scripts, and future conflicts may occur RE: Devilin and the uninstall page by Chrono on 12-02-2004 at 03:37 AM
Please Devilin, do NOT post more than one message in a row. quote: why dont you mention that installing the sponsor program is optional, and if they dont install it, they wont have any kind of problem with these anti-adware programs? RE: Devilin and the uninstall page by Patchou on 12-02-2004 at 06:11 AM
Messenger Plus! andits sponsorare not combined in any way and even AVG doesn't detect them as is. What AVGdetects is one of the files installed by the sponsor setup. RE: RE: Devilin and the uninstall page by Devilin on 12-02-2004 at 07:31 AM
quote: why dont you mention that installing the sponsor program is optional, and if they dont install it, they wont have any kind of problem with these anti-adware programs? No quad posting , soz Chrono The reason I didn't mention it, was purely based upon assumption, I assumed that anybody visiting a how to uninstall page was having problems, therefore the sponsor program was installed, so sticking in some text saying, you wouldn't have had these problems if blar blar blar, wouldn't be helpful, and could just aggravate an already enraged person, i.e. if you see somebody trip over something while out walking, you wouldn't run up to them and say, you didn't want to do that, you should have looked where you were going, its all your fault, you'd just help them up, assuming they could work out for themselves they should have looked where they were going, because to do otherwise would be insulting, and I wouldn't wish to insult my visitors, I wouldn't wish to insult anybody for any reason Patchou quote:I'm not sure this is an entirely accurate statement Patchou, I'm sure the message plus program, and sponsor program were combined in the same zip file, and the installation of the programs themselves, was also combined in the same installation program, I hope I didn't give the impression that I considered either message plus or its sponsor program as dangerous, because there not I was just pointing out, they become dangerous when security software is involved, it is a problem, and until this problem his address, my advice to anybody would be, don't use message plus/sponsor program, Patchou I'm sure you realize these problems will affect people, and blaming , either the user or the security programs, won't resolve this issue, it will just perpetuate it, leaving you and your uses in an awkward position, until you find the solution RE: Devilin and the uninstall page by CookieRevised on 12-02-2004 at 07:45 AM
quote:Wrong assumption... Chrono meant in the first place that you should mention it is optional, that's the important bit. If you don't which to add "if you didnt install it, blahblah" then fine. This indeed can be seen as putting more oil on the fire. But again stick to the facts: mentionning that the sponsor is optional is nothing more then a fact and will not make angry persons more angry and will certainly not insult your visitors... quote:Again a wrong assumption of your part. If you don't believe it, did you even tried it yourself to find out? Patchou knows about what he's talking about, don't you think... quote:If you actually research and find out yourself, you will see that the setup of Messenger Plus! isn't detected by AVG. It is only when you've installed Messenger Plus! (and thus everything is "extracted") that AVG will give a warning about one of the sponsor files. (and if I may add: a warning which only the free scanner AVG gives. All other virusscanners do not detect it! Why? Because the warning from AVG is a false warning and is not correct; there is no trojan in the sponsor program) quote:Not realy, but some people might think so. But the main thing is that you post (wrong) assumptions instead of facts. quote:The biggest problems are false assumptions and wrong information spread on the internet. If everybody would stick to facts there wouldn't be such big problems. quote:At least fix your punctuation it will make things much more clear for people: "If you're using any anti-Spyware products, that continuously scan, turn them off. You may wish to turn off any scanning software that may consider messenger plus as a potential virus, trojan, spyware or addware. Messenger plus doesn't contain harmful material, but conflicts may occur." Also this is of no use and doesn't make any sense: quote:why should people disconnect? There is no internet activity at all when you uninstall Plus! or it's sponsor. This line is of no use what-so-ever and is confusing and wrong information. quote:In PM I've asked to add: "1. re-Install Messenger Plus / msgplus with the sponsor program" Why did you make it "click yes to everything"? This may seem the same to you but it isn't. Agreeing to the sponsor isn't done by clicking "yes"; Yes to what? Agreeing with the sponsor or don't agreeing to the sponsor? You see, this is not the same. So can you change that to "with the sponsor program". quote:This doesn't make sense and is also placed in a confussing way. You post the explaination of each image above the image and this line is beneath the last image. So do they need to restart their computer again? No... Furthermore, like said before, your connection to the internet has nothing to do with the (un)installing of Messenger Plus!, nor with the sponsor, nor with disabling scanning software. In short that line is not needed and very confusing. If you whish to create an uninstall guide, stick to the facts and don't twist things around or don't make assumptions which are incorrect. quote:Again, at least fix your punctuation (like what's up with all the comma's?) and gramar: "Under the title "Rumor once installed, the sponsor program is extremely hard to remove" it proceeds to explain how easy it is to uninstall, and blames anti-spyware programs for any problems that occur. And Patchou, the programs author, suggests you should make complaints to the anti-spyware programs about only partly uninstalling the messenger plus sponsor. Patchou neglects to mention the unusual security code box in the uninstall procedure, designed to ensure only humans and not other programs uninstall messenger plus's sponsor. Making it virtually impossible for any anti-spyware program to successful remove messenger plus' sponsor. And if this unusual security measure was removed, the better anti-spyware programs would probably easily remove messenger plus' sponsor." Also note that not one single anti-spyware program attempts to remove Messenger Plus!. Even if you insist in putting this personal opinion about Patchou's "propoganda" on your page, at least get the facts strait. Facts which even the anti-spyware programs and their makers don't question. If you wish to express your concearns and believes about Patchou's "propganda", at least get the unquestionable facts strait. And another note why this section of your page isn't quite valid: Another one of those facts is that it is _not_ the security box that is limiting the anti-spyware programs to succesfully remove the sponsor. Even if it was not there, the anti-spyware program will still not be able to uninstall the sponsor for the sole reason that those anti-spyware programs do not execute external programs and will never do for obvious security reasons. To remove the sponsor, a program _needs_ to execute the uninstall procedure as that is the only way to delete the random named files that may be created by the sponsor. We are not here to censor your page, or to alter your views. You have every right to post your own opinions, like everybody else. The only thing we wish is that things put on pages like yours is accurate and isn't based upon assumptions which, after you properly research them, turn out to be wrong. You came here to ask if the page is good. We didn't flame and cursed you, but only pointed out the mistakes you've made. Think about it in another way: If your page was valid and totaly correct, we can use it to link to it if users have problems, which would also benefit you as you have google ads on your page. But we wont use it if it contains false assumptions and suggestive information. RE: Devilin and the uninstall page by Patchou on 12-02-2004 at 08:45 AM
Cookie summed up everything very properly so I won't add anything except for: quote:true, however it still doesn't change the fact that as a developer, there's stricly nothing I can do to prevent another software from deleting the files from my sponsor package. The only thing I could do would be to detect Adaware (for example) and kill it while installing Plus!, which of course, would be totally unapropriate . Appart from that, anythignelse is upto the anti-spyware companies. Theyarethe one who are creating the mess, they are the only ones who can solve the situation but as I said in my facts page, it's easy for them not to do a thing as almost everybody automatically points a finger to the adware itself. I never saw anybody complaining about Adaware causing problems on their system. This kind of software could almost delete the entire content of your Program Files directory and it would still be the fault of some adware. People got to open up their eyes a little. After all, while they're at it, why don't they just format your HD directly to get rid of the adware? you said ityourself, you had to reformat your system after the damage some of these tools made on your system. btw, thank you for taking the time to have a nice and intelligent discussion, it is surely refreshing . RE: Devilin and the uninstall page by Sam Spade on 12-02-2004 at 10:40 AM
quote: Vet Antivirus, also known as Etrust by Computer Associates detected the Sponsor Program as a trojan on my system http://www3.ca.com/securityadvisor/virusinfo/virus.aspx?ID=14461 I have also seen reports that Trend Micro does the same. http://www.trendmicro.com/vinfo/virusencyclo/defa...me=TROJ_SWIZZOR.AZ quote: I have done some further testing. Twice I have installed Messenger Plus! and the Sponsor Program and rebooted. Twice I have uninstalled Messenger Plus! and the Sponsor Program after rebooting. Twice, after running uninstall, with MSN Messenger shut down during the entire process, my firewall has warned me that: 'Messenger Plus!' from your computer wants to connect to 64.62.180.101, port 80 A whois check of 64.62.180.101 reveals... Hurricane Electric HURRICANE-4 (NET-64-62-128-0-1) 64.62.128.0 - 64.62.255.255 C2 Media Ltd HURRICANE-CE1076-491 (NET-64-62-180-96-1) 64.62.180.96 - 64.62.180.127 What is your explanation for this? RE: Devilin and the uninstall page by Patchou on 12-02-2004 at 06:53 PM
Probably that C2Media is trying to contact its own server to get the necessary files to do an uninstallation (that's only a guess but that's the most logical explanation). If you block a software (any software) from doing what it's supposed to do, then you can't complain if the result is not what you expected . RE: Devilin and the uninstall page by WDZ on 12-02-2004 at 07:10 PM
quote:Remember that C2 Media hosts msgplus.net. 64.62.180.101 looks like the msgplus update server. RE: RE: Devilin and the uninstall page by Devilin on 12-02-2004 at 08:01 PM
quote: Quite a reply CookieRevised, if you'd like me to reply to every comment made, I'll be happy to, although it might become quite lengthy I'll try to reply to two of the more pertinent points, CookieRevised, and thanks for the spell grammar check, I'll certainly use it I'm dyslexic thus the bad grammar and spelling quote:my original attempt at posting on this forum resulted in the topic being closed by Patchou, although the majority of responses were pleasant, one individual, did flame me, and suggested without provocation that I was quote "dimwitted" So to be purely factual and honest, instead of saying "For more information and assistance, on messenger plus, visits the messenger plus forum " I should say, message plus forum, where your likely to receive have a hostile and confrontational reception, I chose, not to print the entire facts, are you suggesting I should, without compromise ? This is all about compromise CookieRevised The Interpretation of facts, can be a tricky business, nothing is set in stone, its all open for interpretation, which is why I'm here, there's two opposing views, the one in which messenger plus/sponsor program, is wonderful, and anybody whom tries to say anything differently, is evil and nasty, with the other opposing view, where messenger plus/sponsor is evil and nasty, and destroys peoples computers, I could happily build a page with either interpretation, and make it entirely factual, I'm trying to build a page, which considers both sides, which is why I'm here, to get your side, and no other reason -------------------------------------------------------------------------------- Patchou, programs have been re-defined, by the anti Spyware committee, there not baby eating monsters, honest, the vast majority are decent people wishing to help others, have you had correspondents with any of them? spybot ? etc. I haven't investigated your sponsor, or looked at the Code side, of their program, assuming its a good Clean addware program, with no sinister side to it, I'm sure something could be worked out, I,ll udate the page a bit and see were we go form there RE: Devilin and the uninstall page by RaceProUK on 12-02-2004 at 08:07 PM
quote:Makes sense, since 64.62.180.100 is the hopepage server. RE: RE: RE: Devilin and the uninstall page by CookieRevised on 12-02-2004 at 10:30 PM
quote:ok, noted, no problem. Give a yell when you're finished with the page (after all these discussions) and I'll correct the interpunction for you... quote:That last line states that this forum is full of scum and that we all start flaming to n00bs without reason. What you'll do when you print that line is generalizing and judging everybody because of 1 bad poster. This is far from honest and stating facts, in fact it is the opposite. You said so yourself: "The majority of responses were pleasant. One individual did flame me and suggested without provocation that I was quote 'dimwitted'" So, I can't see how that last line is an honest and factual representation of this forum. It would be very dishonest if you put that on the page.... "For more information and assistance, on messenger plus, visits the messenger plus forum" _is_ honest because what we are doing here is discussing things without flaming. And the reason why this forum exists is for providing information and assistance. Did we judge you because we had some bad experienced before with people? Nope, because that would be a bad thing to do. quote:No it isn't, if you put that line there, it would be twisting the truth. quote:Hence the reason why you should be as clear as possible and that is the reason of the things I suggested in my previous (lengthy) post... quote:You forget the third and most important and good one: the objective one. It is not because we are regular users here that we can't be objective! If you do some research you'll see that we also often critized Messenger Plus! quote:If you reread my previous (lengthy) post carefully, you'll see that I don't suggested things which are open for interpretation. If I said that "clicking on yes" is confusing and not correct then it is not correct because it should be "click on install with sponsor". This has nothing todo with how I feel towards Plus!, but everything with stating things which are true, no matter if I (or anybody else) like it or not.... Also, in that same post of mine, I suggested what you should change in your personal addition to the uninstall manual. If I wouldn't be objective and all "pro-Plus!" I would have tried to convince you to delete that part. Instead, the things I said to add were only facts (to make it clear) and will not change your or anyones opinion of Plus!. What I wanted to make clear in my previous post is that some things are not about comprimises or interpretations, but about pure facts. Even if you don't agree with them, they still are facts... quote:Although this is directed to Patchou, I also gonna reply to this in "short". It is indeed a handfull of people who are radically against Plus! and have a very narrow point of view and bash everything and everyone related to Plus! without looking for a split second to the facts . Unfortunatly it is those people which have a big influence on the others because they shout the loudest. And because of that, other people (who know even less about adware/spyware.etc) believe anything what the "big shots" say, no matter if it is grounded on fact or on lies.... (And believe it or not, but their influence goes as far as to vendors of anti-virus software) But, honesty demands me to say that there are also "big shots" with a broader view and actual do research stuff. Eventhough they also often have an anti-Plus! view and thus recommend to others not to install Plus!, they also point out the facts (eg: optional adware sponsor, how to uninstall, etc...) and don't spread false assumptions... quote:Again directed to Patchou, but here I go: Personally, yes, I do correspond to them. In fact, the last few days I've been more on those kind of forums then I was on this forum... RE: Devilin and the uninstall page by Devilin on 12-02-2004 at 10:42 PM
Are we haveing fun Yet ? RE: Devilin and the uninstall page by CookieRevised on 12-02-2004 at 11:01 PM I'm fully aware of what the internet is and what it can do (as long as the web existed I've been using it, heck even before that I used BBS's) RE: RE: Devilin and the uninstall page by Devilin on 12-02-2004 at 11:30 PM
quote: Its far to large a subject for me to contemplate, being fully aware of CookieRevised quote: "cough" Reading through your very long posts, is delightful, If you wish to discuss them, we should start with words on a individual basis, and there meaning, not there assumed meaning, there dictionary definition meaning, in context of course How about the word fact, RE: Devilin and the uninstall page by Patchou on 12-03-2004 at 02:21 AM
Devilin, so that you don't misinterpret my actions: the first thread you opened was closed because of some replies people were making to you, and not because of your own messages. As you can see, I left this thread opened . RE: RE: Devilin and the uninstall page by Devilin on 12-03-2004 at 06:46 AM
quote: Updated slightly, making official complaint, is legitimate, until the situation between your sponsor program, and the security software is resolved, there will be people genuinely suffering, this cannot continue indifferently, a third independent party may be required to resolve this, any government agency will not take sides, Patchou your in business, I personally have no problems with you making money out of this, in fact I admire your entrepreneurial spirit, and I wish you luck, but business is a serious endeavor, its no joke RE: Devilin and the uninstall page by leito on 12-03-2004 at 06:51 AM
I read Devilin's page again, and it looks better, but from the beggining, the title "How to remove Messenger Plus" isn't accurate. RE: RE: Devilin and the uninstall page by Devilin on 12-03-2004 at 07:08 AM
quote: This is true, but it might be confusing, I'm assuming most people won't know exactly whom C2Media are, I'll try to think of a more inclusive but still simple title RE: Devilin and the uninstall page by leito on 12-03-2004 at 07:44 AM
quote: quote: I suggested the use of "(C2Media)" because we, people, need to name things and because, users could do a basic research about C2Media, before or after uninstalling it. Good to see you will change the old title, hope you find the more inclusive title. RE: Devilin and the uninstall page by leito on 12-03-2004 at 05:53 PM
quote: All this is speculation, the sponsor could "download files or applications during installation or during uninstallation" but it doesn't. C2Media is a well known advertisment company, and the Sponsor package has been adapted by Patchou and them to be less charged than others. RE: RE: Devilin and the uninstall page by Devilin on 12-03-2004 at 08:54 PM
quote: How to remove Messenger Plus 3 / C2Media This is as close as I could get, limited space I can't double line, without running over the background image, choose knowledge, and I wouldn't like to change the text size, and lose the uniformity with other pages But I'm always open to suggestions, and I will alter if its valid so if you have a better idea leito.gt Patchou quote: The misrepresentation, was my fault, soz assuming I interpreter your thinking correctly,, I tend to run ahead of myself, I think forwards and sideways, often jumping to the conclusion of a problem, that hasn't yet been conceived, by the person I'm communicating with, i can see that errrrrrrr look on your face, I'll try to explain Originally you picked up upon the point I made about being factual with cookie, and as your name was mentioned, it stuck, later I posted I intend to check back occasionally on the replies people get on this forum, and I may change the words above the link to this site, if the general state of replies are less than warned and friendly, and the assumption formed in your mind that I might actually consider this a hostile forum, its being nagging you a little bit, so you decided to add the bit above in your post, Let me assure you I don't consider this a hostile forum, but I can tell from the general state of replies, there is some tension around, thinking ahead, with the anti virus programs starting to define the sponsor program as a trojan, the pressure you and the other people on this forum are under, from the anti Spyware programs, is about to get far worse, as the other anti virus programs, pick this up inevitably, and the anti Spyware, picks up and replicate the trojan definition, In other words heat is about to get turned up considerably, with the inevitable consequences, I was just expressing a concern for this possible future event ------------------------------------------------------------------------------------ Is everybody happy with this Now http://chooseknowledge.com/How-to-uninstall-Messenger-Plus.htm Patchou---- remember your facts page Hi cookie RE: Devilin and the uninstall page by Patchou on 12-03-2004 at 11:31 PM
Again, thank you Devilin for keeping on having a nice chat. We all exchanged our point of views, you've apparently listened to what we had to say and that's very appreciated. |