Custom sound feature error report thread - Printable Version
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+--- Forum: Messenger Plus! for Live Messenger (/forumdisplay.php?fid=4)
+---- Forum: WLM Plus! Help (/forumdisplay.php?fid=12)
+----- Thread: Custom sound feature error report thread (/showthread.php?tid=43902)
Custom sound feature error report thread by Sunshine on 04-30-2005 at 03:31 PM
Sounds won't upload
Those who have trouble sending/uploading a new custom sound to the server and recieve the error: "An error occured while contacting the server, please try again later", please see "Personal sound problem".
No errormessage
Sounds don't play (when you receive one, they do play when you send one) and you don't get a message/link in your conversationscreen when you receive a sound.
Solution:
- Make sure you don't filter the word "says" (wordfilter: Plus > Preferences > Instant Messages > Word Filtering)
For more info about this see: "CookieRevised's reply to Custom Emotion Sounds & Word Filters"
- Also make sure everything is configured correctly (see points below Error message ).
Error message
"An error occured while contacting the server, please try again later. If the problem persists, check your security settings."
Incase you can't reach the soundserver (see above errormessage / e.g can't get random sounds) and it's like that for longer than say 1 or 2 days, try the following:
1. See if you can get sounds if you disable your firewall. If it works then you should check your firewall settings (allow access to the net, place http://sounds.msgplus.net in the list of trusted websites).
2. If you use an Adblocking/site restricting program (e.g Adsubtract), turn that off and see if it works. If so you need to place http://sounds.msgplus.net in the list of websites - inside the adblocking program - to bypass the filtering.
3. Check your hosts file: for information on how to do that see: Connection refused when contacting www.msgplus.net, in this case look for sounds.msgplus.net remove that and save your hosts file.
4. See if you can view: http://sounds.msgplus.net/
5. Try to ping the sounds server:
Go to start > Run > type: "cmd" without the quotes (or "command" when using windows 98/ME) <enter>
in the command prompt window type: "ping sounds.msgplus.net" (without quotes) <enter>
If you can do point 4 and 5, please try the following:
Go to start > Run > type: "cmd" without the quotes (or "command" when using windows 98/ME) <enter>
In the command prompt window, type: "tracert sounds.msgplus.net" (without quotes) <enter>
Now right click and select "Mark"
now click and drag the cursor to select the text that was output by the program tracert
Right click again to copy the text to your clipboard
Reply to this thread and paste the contents of that tracert.
Also state your:
- OS (windows 98/ME/XP)
- Browser (including versionnumber)
- Connection type
Posting this information will help the soundserver admins analyse the problems. Thanks in advance.
By making this thread i hope we can get all information (and possible solutions ofcourse) inhere for easy reference and comparison.
Thanks goes to all providing info and solutions (i will keep this post updated)
Soundserver admins: feel free to edit this post
RE: Custom sound feature error report thread by serendipity on 05-01-2005 at 09:54 AM
I'm having problem sending/hearing sounds created with plus.Followed steps in the thread (about same sound problems) with firewall and still nothing.Here are the results from the tracert. Can somebody help me please? Thanks.
1 35 ms 29 ms 27 ms thes730a-l0.otenet.net [62.103.2.231]
2 21 ms 82 ms 27 ms thes734b-ge2.otenet.net [212.205.223.113]
3 29 ms 29 ms 36 ms athe-GSRb-thes-GSR.backbone.otenet.net [195.170.
3.237]
4 31 ms 30 ms 30 ms pos3-0-cr02.customers.ath.oteglobe.net [62.75.3.
253]
5 92 ms 92 ms 93 ms atm2-0-3-vi01.sof.oteglobe.net [62.75.4.98]
6 92 ms 88 ms 88 ms ge4-2.mpr2.ams1.nl.above.net [195.69.144.122]
7 96 ms 100 ms 89 ms so-0-0-0.mpr1.ams5.nl.above.net [64.125.27.182]
8 111 ms 103 ms 108 ms so-5-0-0.cr2.lhr3.uk.above.net [64.125.27.177]
9 107 ms 107 ms 101 ms so-0-0-0.cr1.lhr3.uk.above.net [208.184.231.145]
10 176 ms 177 ms 180 ms so-7-0-0.cr1.dca2.us.above.net [64.125.31.186]
11 186 ms 184 ms 191 ms so-4-0-0.mpr2.atl6.us.above.net [64.125.28.230]
12 188 ms 185 ms 184 ms so-0-0-0.mpr1.atl6.us.above.net [64.125.27.49]
13 196 ms 201 ms 230 ms so-4-0-0.mpr2.iah1.us.above.net [64.125.29.70]
14 202 ms 202 ms 200 ms t289.216-200-251-162.iah1.us.above.net [216.200.
251.162]
15 195 ms 204 ms 198 ms 66.98.241.29
16 197 ms 201 ms 212 ms 66.98.241.114
17 204 ms 213 ms 206 ms ev1s-67-15-31-198.ev1servers.net [67.15.31.198]
18 201 ms 200 ms 197 ms ev1s-67-15-135-18.ev1servers.net [67.15.135.18]
i use Xpsp2
firefox 1.0.3
dsl
RE: Custom sound feature error report thread by Sunshine on 05-01-2005 at 09:58 AM
quote:I don't see anything wrong in the tracert (no time outs), thanks for posting your results. Would you be so kind to also state your OS, browser and connection type?
Originally posted by serendipity
I'm having problem sending/hearing sounds created with plus.Followed steps in the thread (about same sound problems) with firewall and still nothing.Here are the results from the tracert. Can somebody help me please? Thanks.
RE: Custom sound feature error report thread by serendipity on 05-01-2005 at 10:03 AM
That was quick! Just did. Thanks.
RE: Custom sound feature error report thread by Sunshine on 05-01-2005 at 10:13 AM
quote:Just saw
Originally posted by serendipity
That was quick! Just did. Thanks.
I see you use FireFox. Did you uninstall IE by any chance? You should not do this, if you did please reinstall.
Go into your browser and do the following:
go to tools > internetoptions > security (tab)
click "trusted sites" and add http://sounds.msgplus.net (uncheck "serververification - https - ...") inthere.
Now try again if you can get/send/hear sounds.
RE: Custom sound feature error report thread by serendipity on 05-01-2005 at 10:34 AM
Still have IE.Did as you said but nothing 
I should face it and give up.
RE: Custom sound feature error report thread by Sunshine on 05-01-2005 at 10:46 AM
quote:Don't give up yet, just keep an eye on this thread
Originally posted by serendipity
Still have IE.Did as you said but nothing
I should face it and give up.
Could you state the IE version that's on your comp (in IE: help > info/about) and the encryption (...bits)?
RE: Custom sound feature error report thread by serendipity on 05-01-2005 at 10:57 AM
It's 6.0.2900.2180.xpsp_sp2
Dont know about encryption though( dont know where to look).You are most to kind but lets face it.
RE: Custom sound feature error report thread by Sunshine on 05-01-2005 at 11:05 AM
quote:Encryption/coding is right underneath the versionnumber (probably 128-bits as you have the same version as me)
Originally posted by serendipity
It's 6.0.2900.2180.xpsp_sp2
Dont know about encryption though( dont know where to look).You are most to kind but lets face it.
Even if we can't solve your problem now, it doesn't mean we aren't able to in the future. The more info we get, the bigger the chance we can determine what the problem is.
RE: Custom sound feature error report thread by serendipity on 05-01-2005 at 11:12 AM
You were right.It's Cipher strength:128-bit
This is a sound I have created but doesn't seem to play when i sent it to my contacts that use plus (although I can hear it and I dont get a sending error when sent).And you were also right about getting the most info as possible.I just wonder am I one of the few who cant use this option? Thanks again.
RE: Custom sound feature error report thread by Sunshine on 05-01-2005 at 11:36 AM
quote:I just tested your sound and it works fine. Also checked if the sound is on the soundserver and it is:
Originally posted by serendipity
You were right.It's Cipher strength:128-bit
This is a sound I have created but doesn't seem to play when i sent it to my contacts that use plus (although I can hear it and I dont get a sending error when sent).And you were also right about getting the most info as possible.I just wonder am I one of the few who cant use this option?
Hash: #DF1C95989FA2
Name: Let the sunshine in
Category: music
Used: 10 x
Private sound: yes
Sound is banned: no
(note: you only have to mark sounds private if you don't want it to come up when someone clicks "get random sound")
If you don't get an error and it plays fine for you then the trouble isn't on your side but on your contacts side. Did they tell Plus! to not autoplay sounds: Plus > Preferences > General > Sounds (tab)..under custom emotion sounds, is "automaticly play custom sounds when ready" unticked at those contacts side? If so, to listen to it they have to click the link in the conversationwindow.
Again: aslong as you don't get an errormessage, it's working fine at your side
RE: Custom sound feature error report thread by serendipity on 05-01-2005 at 11:48 AM
They are all ticked except the last one 'play sounds when my status is set to busy'. How come then I cant here the sounds they are sending me also? It's weird.
RE: Custom sound feature error report thread by Sunshine on 05-01-2005 at 11:54 AM
I wasn't talking about at your side, ask your contacts if they have it set that way (unticked the one i spoke about).
As you set it you should be able to hear the sound, exept when your status is "busy". If you click the link in conversationwindow after they send a sound to you, does it play? If yes and you want them to autoplay again: untick "automaticly play custom sounds when ready", exit MSNM, restart MSNM..tick that option again and restart MSNM once more.
RE: Custom sound feature error report thread by serendipity on 05-01-2005 at 12:05 PM
[Messenger Plus!Sound] - Data{DF1C95989FA2} - Let the sunshine in this is what my contact see but doesnt show any link to sound.
I dont get any message or link when my contact tries to send a sound to me. All boxes are checked also.
RE: Custom sound feature error report thread by Sunshine on 05-01-2005 at 12:21 PM
quote:This sometimes happens when the server is too busy. Does this happen everytime?
Originally posted by serendipity
[Messenger Plus!Sound] - Data{DF1C95989FA2} - Let the sunshine in this is what my contact see but doesnt show any link to sound.
quote:This is weird. Wich MSNM (exact version: help > about) are you using and did you patch it in any way?
I dont get any message or link when my contact tries to send a sound to me. All boxes are checked also.
RE: Custom sound feature error report thread by serendipity on 05-01-2005 at 12:29 PM
Yes it happens all the time(from both sides).
I use msn 7.0.0777 messenger plus 3.52.130 (my contact the same)and the plugins stuffplug 2.2.119 and hopper.But I only have intalled these two the past two days.The problem was from the start of the new feature of msgplus.
RE: Custom sound feature error report thread by CookieRevised on 05-01-2005 at 03:43 PM
serendipity, do you or your contacts, by any chance, use the word filtering in Messenger Plus!? And if so, do you filter on the word "says"? If so, than there is your problem; Filtering on the word "says" can cause such problems ...
(filtering on "says" is never a good thing and not recommended at all)
see "CookieRevised's reply to Custom Emotion Sounds & Word Filters"
----
other than this, and other than the things said in this thread (make sure nothing is blocking the servers) I have no idea (yet)...
RE: Custom sound feature error report thread by serendipity on 05-01-2005 at 04:27 PM
We have both unchecked this option.Now I can hear my contact's sounds but he cant hear mine.Whose fault is it now? We are getting there!
RE: Custom sound feature error report thread by CookieRevised on 05-01-2005 at 04:42 PM
Make absolutely sure he DID remove the "says" filtering and that he isn't running any anti-something software that blocks sites, or that he has configured his "security" software in a decent way (like a firewall, anti-spyware monitors, internet security monitors, etc... etc...), also let him check out his HOSTS file (more info here on that).
Let him read this entire thread...
-----
EDIT: Glad it worked out
RE: Custom sound feature error report thread by serendipity on 05-01-2005 at 05:34 PM
He has done the settings in IE and in his firewall.Setting http://sounds.msgplus.net to trusted sites.Here is his tracert results
1 <1 ms <1 ms <1 ms 192.168.1.1
2 183 ms 167 ms 277 ms thes730a-l0.otenet.net [62.103.2.231]
3 214 ms 136 ms 301 ms thes734b-ge2.otenet.net [212.205.223.113]
4 342 ms 81 ms 312 ms athe-GSRb-thes-GSR.backbone.otenet.net [195.170.
3.237]
5 151 ms 209 ms 85 ms pos3-0-cr02.customers.ath.oteglobe.net [62.75.3.
253]
6 403 ms 390 ms 344 ms pos1-2-cr01.lon.oteglobe.net [62.75.4.10]
7 229 ms 176 ms 188 ms ge4-2.mpr2.ams1.nl.above.net [195.69.144.122]
8 319 ms 297 ms 375 ms so-0-0-0.mpr1.ams5.nl.above.net [64.125.27.182]
9 318 ms 267 ms 229 ms so-5-0-0.cr2.lhr3.uk.above.net [64.125.27.177]
10 327 ms 276 ms 310 ms so-0-0-0.cr1.lhr3.uk.above.net [208.184.231.145]
11 342 ms 296 ms 473 ms so-7-0-0.cr1.dca2.us.above.net [64.125.31.186]
12 443 ms 479 ms 402 ms so-4-0-0.mpr2.atl6.us.above.net [64.125.28.230]
13 419 ms 415 ms 441 ms so-0-0-0.mpr1.atl6.us.above.net [64.125.27.49]
14 535 ms 447 ms 342 ms so-4-0-0.mpr2.iah1.us.above.net [64.125.29.70]
15 565 ms 479 ms 457 ms t289.216-200-251-162.iah1.us.above.net [216.200.
251.162]
16 479 ms 348 ms 378 ms 66.98.241.29
17 448 ms 416 ms 459 ms 66.98.241.114
18 412 ms 379 ms 342 ms ev1s-67-15-31-198.ev1servers.net [67.15.31.198]
19 540 ms 620 ms 364 ms ev1s-67-15-135-18.ev1servers.net [67.15.135.18]
He's reading your thread now.
Didn't find anything related to msgplus in HOSTS folder.
Just to let you know everything's working properly.Much appreciated for all your efforts. The problem was that my contact had 3.50 msgplus.
Thanks again.
RE: Custom sound feature error report thread by ChupaChup on 05-21-2005 at 02:36 PM
My sounds are not uploading they are custom sounds that i have created.
I am getting the error that "An error occured while contacting the server, please try again later. If the problem persists, check your security settings."
Windows Version: Windows XP, 5.01.2600
Messenger Client Version: 7.0.0777
Messenger Plus! Version: 3.52.0130
Tracing route to sounds.msgplus.net [67.15.135.18]
over a maximum of 30 hops:
1 * * * Request timed out.
2 209 ms 197 ms 185 ms 9.147-168-192.core.ade.iprimus.net.au [192.168.1
47.9]
3 180 ms 191 ms 197 ms 228.ade0504.ade.iprimus.net.au [211.26.62.228]
4 204 ms 203 ms 197 ms atm1.02.ic03.mel.iprimus.net.au [203.134.24.138]
5 204 ms 197 ms 197 ms 210.50.233.194
6 204 ms 203 ms 197 ms 203.134.50.18
7 360 ms 359 ms 365 ms 209.227.129.221
8 367 ms 359 ms 359 ms 209.227.128.222
9 366 ms 365 ms 359 ms p3-0.pr1-piax.primustel.com [209.227.129.41]
10 361 ms 365 ms 371 ms ge4-0.mpr2.pao1.us.mfnx.net [198.32.176.11]
11 378 ms 377 ms 377 ms so-6-1-0.mpr4.sjc2.us.above.net [64.125.29.126]
12 606 ms 659 ms 539 ms so-6-0-0.cr2.sea1.us.above.net [64.125.28.22]
13 * 906 ms * so-7-0-0.cr2.ord2.us.above.net [64.125.30.222]
14 802 ms 893 ms 959 ms so-5-1-0.cr2.dfw2.us.above.net [64.125.29.5]
15 768 ms 767 ms * so-5-1-0.mpr2.iah1.us.above.net [64.125.29.33]
16 782 ms 809 ms 971 ms t289.216-200-251-162.iah1.us.above.net [216.200.
251.162]
17 780 ms 827 ms 809 ms 66.98.241.114
18 797 ms 797 ms 785 ms ev1s-67-15-31-198.ev1servers.net [67.15.31.198]
19 790 ms 791 ms 1517 ms ev1s-67-15-135-18.ev1servers.net [67.15.135.18]
Trace complete.
RE: Custom sound feature error report thread by Incarnate on 05-21-2005 at 09:25 PM
1 <1 ms <1 ms <1 ms 192.168.1.1
2 8 ms 7 ms 8 ms 10.89.87.254
3 9 ms 8 ms 7 ms leic-t2cam1-a-v104.inet.ntl.com [82.3.35.153]
4 9 ms 14 ms 8 ms leic-t2core-a-ge-210-0.inet.ntl.com [82.3.33.6]
5 60 ms 10 ms 10 ms lee-bb-a-so-220-0.inet.ntl.com [62.253.188.110]
6 17 ms 16 ms 15 ms pop-bb-b-so-100-0.inet.ntl.com [62.253.185.238]
7 18 ms 16 ms 29 ms tele-ic-1-so-010-0.inet.ntl.com [62.253.185.82]
8 20 ms 17 ms 17 ms 212.250.14.62
9 93 ms 95 ms 93 ms p10-0.core01.bos01.atlas.cogentco.com [130.117.0
.46]
10 116 ms 109 ms 113 ms p5-0.core01.ord01.atlas.cogentco.com [66.28.4.11
0]
11 109 ms 110 ms 110 ms p15-0.core02.ord01.atlas.cogentco.com [66.28.4.6
2]
12 122 ms 122 ms 121 ms p12-0.core01.mci01.atlas.cogentco.com [66.28.4.3
3]
13 135 ms 136 ms 136 ms p12-0.core01.iah01.atlas.cogentco.com [66.28.4.1
05]
14 137 ms 136 ms 136 ms g0-2.na21.b015619-0.iah01.atlas.cogentco.com [66
.28.64.66]
15 123 ms 122 ms 122 ms everyones_internet.demarc.cogentco.com [38.112.2
5.22]
16 122 ms 124 ms 125 ms 66.98.241.114
17 122 ms 122 ms 128 ms ev1s-67-15-31-198.ev1servers.net [67.15.31.198]
18 125 ms 124 ms 122 ms ev1s-67-15-135-18.ev1servers.net [67.15.135.18]
RE: Custom sound feature error report thread by simibhu on 05-21-2005 at 10:07 PM
Trying to upload a custom sound and send it- not published to server, firewalls and worm protection are off.
1 9 ms 8 ms 8 ms 10.38.0.1
2 9 ms 7 ms 7 ms srp1-0.mplsmn01-rtr2.mn.rr.com [24.26.162.66]
3 19 ms 20 ms 20 ms so0-1-2.chcgilL3-rtr1.kc.rr.com [24.94.160.13]
4 18 ms 20 ms 19 ms pop1-chi-P7-0.atdn.net [66.185.136.109]
5 19 ms 28 ms 17 ms p16-5-0-0.r00.chcgil06.us.bb.verio.net [129.250.
9.149]
6 18 ms 19 ms 19 ms p16-1-0-0.r01.chcgil06.us.bb.verio.net [129.250.
5.77]
7 47 ms 48 ms 47 ms p16-0-3-1.r21.dllstx09.us.bb.verio.net [129.250.
5.85]
8 56 ms 58 ms 54 ms p16-6-0-0.r02.hstntx01.us.bb.verio.net [129.250.
5.101]
9 57 ms 56 ms 54 ms ge-6.ev1.hstntx01.us.bb.verio.net [129.250.10.19
0]
10 55 ms 53 ms 53 ms 66.98.241.114
11 54 ms 53 ms 54 ms ev1s-67-15-31-198.ev1servers.net [67.15.31.198]
12 53 ms 60 ms 54 ms ev1s-67-15-135-18.ev1servers.net [67.15.135.18]
RE: Custom sound feature error report thread by CookieRevised on 05-21-2005 at 10:38 PM
Incarnate, can you at least post what your problem is?
------------------------------------------------------------
quote:Please see "Personal sound problem.".
Originally posted by ChupaChup
My sounds are not uploading they are custom sounds that i have created.
------------------------------------------------------------
quote:Please see "Personal sound problem.".
Originally posted by simibhu
Trying to upload a custom sound and send it- not published to server, firewalls and worm protection are off.
------------------------------------------------------------
Those who have trouble sending/uploading a new custom sound to the server and recieve the error: "An error occured while contacting the server, please try again later", please see "Personal sound problem".
RE: Custom sound feature error report thread by Thrill on 06-07-2005 at 12:11 PM
Im having the same problem!! My pc wont play any sounds sent from contacts??? I can send and download my self from the sounds button on my pc.. But if anyone sends a sound in the convo it wont play nor download:
playin golf is sending a sound.
Action: Download "MightyMouse" (try again)
playin golf is sending a sound.
Action: Download "crazyfrog" (try again)
MuNcHiMuNcH says:
mighty mouse lol
playin golf is sending a sound.
Action: Download "Slap You" (try again)
playin golf is sending a sound.
Action: Download "babycry_02" (try again)
playin golf is sending a sound.
Action: Download "The Sims Makin Magic" (try again)
HELP!!!! what info do you need?
Im running the latest plus n msn. I have XP pro SP2. I also have McAfee SecurityCenter 2005
RE: Custom sound feature error report thread by Sunshine on 06-07-2005 at 12:21 PM
Thrill, were those sounds already on the server when they send them to you..or are they new?
What happens if they send the same sound again?
Is that person in your contactlist?
You can only recieve/hear em from ppl in your contactlist if you got "only ppl in my allowlist.." enabled/ticked in tools > options > privacy. You can hear em from all if you untick that option.
RE: Custom sound feature error report thread by Thrill on 06-07-2005 at 02:20 PM
Hi again there sounds from your server downloaded to ppls list.. No matter what i have tried they wont play or download..
So im in a convo with a friend, I send a sound (from server) one I downloaded and added to my list. In the convo box that sound plays find on both pc's.. Great! Then my friend sends back a sound.. thats the problem, I dont get to here it? I get a download link saying try again! so I hit the link! and nothing.. nothing happens.
Tried re-installing both Plus! and MSN stopped all my net protection, firewall, popup blocking, anti-virus.. and I get the same thing?
This is not just a one off! this is happening 100% all the time at any time of the day or night and its with every person I have tried!
As you asked, Yes same sound same thing.. all people I have tried have been my contacts..
Thx for fast reply
RE: Custom sound feature error report thread by Sunshine on 06-07-2005 at 02:47 PM
I've just done a search on those sounds on the server, they are onthere.
Could you go through steps 4 and 5 mentioned in post 1 and post ping and tracert info?
RE: Custom sound feature error report thread by Thrill on 06-07-2005 at 03:51 PM
Step 4. Hit the link an got an emty window that just said:
Stats will be back up shortly, sorry for the delay.
Step 5. I use Windows XP Pro SP2 with Internet Explorer
Tracing route to sounds.msgplus.net [67.15.135.18]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms my.router [192.168.1.1]
2 18 ms 18 ms 22 ms lo99.bhm-0-dsl.as9105.net [212.74.111.242]
3 22 ms 20 ms 20 ms 212.74.106.194
4 22 ms 23 ms 22 ms pos0-0.glo1.as9105.net [212.74.108.202]
5 23 ms 20 ms 22 ms ge1-0.glo0.as9105.net [212.74.108.166]
6 24 ms 22 ms 24 ms pos0-0.bri1.as9105.net [212.74.108.162]
7 21 ms 24 ms 22 ms ge1-1.bri0.as9105.net [212.74.108.130]
8 23 ms 25 ms 24 ms pos0-0.rdg1.as9105.net [212.74.111.182]
9 30 ms 30 ms 32 ms pos3-0.he-lon0.as9105.net [212.74.108.6]
10 30 ms 34 ms 32 ms so-1-0-3-0.lon22.ip.tiscali.net [213.200.77.169]
11 41 ms 42 ms 38 ms so-2-0-0.ams10.ip.tiscali.net [213.200.82.217]
12 40 ms 40 ms 40 ms r01.amstnl02.nl.bb.verio.net [195.69.144.36]
13 * 115 ms * p16-1-0-0.r80.asbnva01.us.bb.verio.net [129.250.
5.87]
14 113 ms 114 ms 118 ms p16-0-1-1.r20.asbnva01.us.bb.verio.net [129.250.
2.38]
15 145 ms 148 ms 148 ms p16-0-1-1.r21.dllstx09.us.bb.verio.net [129.250.
5.34]
16 207 ms 156 ms 156 ms p16-6-0-0.r02.hstntx01.us.bb.verio.net [129.250.
5.101]
17 164 ms 158 ms 166 ms ge-6.ev1.hstntx01.us.bb.verio.net [129.250.10.19
0]
18 158 ms 158 ms 158 ms 66.98.241.27
19 156 ms 158 ms 156 ms 66.98.241.114
20 * * * Request timed out.
21 155 ms 158 ms 160 ms ev1s-67-15-135-18.ev1servers.net [67.15.135.18]
Trace complete.
Forgot to add. Great support!! you have a great program and the way you respond to peoples problems with fast replys is a credit to you!!
Great one. ( Best support ive ever had anywhere )
RE: Custom sound feature error report thread by Sunshine on 06-07-2005 at 04:57 PM
Step 4: correct
Step 5:
I see one time out, this could be the cause of the problem
ev1s-67-15-31-198.ev1servers.net [67.15.31.198] is the one that times out, you may wanna check your hosts file (info on howto in post 1) if anything is inthere blocking it and/or set that one to trusted sites in your firewall and other programs that may block it.
Thanks for your praise
RE: Custom sound feature error report thread by Frenchy21320 on 06-09-2005 at 03:10 PM
Hello! Suddenly a few days ago I stopped being able to recieve any sounds whatsoever and I simply get the message 'Download "Sound Name" (try again)'. I went though the first couple of steps you recommended but nothing happened .
My OS is XP, my browser is Firefox 1.0.4 and my connection type is 2mbps ADSL.
Here be the results of the tracert:
C:\Documents and Settings\Daniel>tracert sounds.msgplus.net
Tracing route to sounds.msgplus.net [67.15.135.18]
over a maximum of 30 hops:
1 31 ms 10 ms 7 ms 10.59.80.1
2 7 ms 6 ms 7 ms brtn-t2cam1-a-ge-wan34-105.inet.ntl.com [80.3.66
.21]
3 7 ms 8 ms 8 ms brtn-t2core-a-ge-wan61.inet.ntl.com [80.3.65.5]
4 16 ms 10 ms 9 ms gfd-bb-a-so-230-0.inet.ntl.com [62.253.188.233]
5 10 ms 10 ms 10 ms tele-ic-1-so-110-0.inet.ntl.com [62.253.185.78]
6 16 ms 15 ms 14 ms 212.250.14.62
7 80 ms 80 ms 100 ms p10-0.core01.bos01.atlas.cogentco.com [130.117.0
.46]
8 102 ms 100 ms 99 ms p5-0.core01.ord01.atlas.cogentco.com [66.28.4.11
0]
9 104 ms 110 ms 121 ms p15-0.core02.ord01.atlas.cogentco.com [66.28.4.6
2]
10 111 ms 114 ms 112 ms p12-0.core01.mci01.atlas.cogentco.com [66.28.4.3
3]
11 127 ms 130 ms 127 ms p12-0.core01.iah01.atlas.cogentco.com [66.28.4.1
05]
12 180 ms 126 ms 128 ms g0-2.na21.b015619-0.iah01.atlas.cogentco.com [66
.28.64.66]
13 117 ms 118 ms 118 ms everyones_internet.demarc.cogentco.com [38.112.2
5.22]
14 119 ms 119 ms 119 ms 66.98.241.28
15 118 ms 137 ms 144 ms 66.98.241.114
16 131 ms 118 ms 131 ms ev1s-67-15-31-198.ev1servers.net [67.15.31.198]
17 118 ms 117 ms 128 ms ev1s-67-15-135-18.ev1servers.net [67.15.135.18]
Thanks in advance for any help!
RE: Custom sound feature error report thread by Sunshine on 06-09-2005 at 03:14 PM
Frenchy21320:
I don't see anything wrong in the tracert, have you checked everything else in the first post? Wordfilter etc., also what is your firewall? Also note that you should not uninstall IE (if you did this reinstall it), doesn't mean you have to use IE as your browser, windows just needs it for certain things.
RE: Custom sound feature error report thread by Frenchy21320 on 06-09-2005 at 03:19 PM
I don't use the Wordfilter, IE is installed also I use Windows Firewall.
Thanks for the quick response!
RE: Custom sound feature error report thread by Sunshine on 06-09-2005 at 03:24 PM
Have you done a windowsupdate lately, if not i advice you to do so. What happens if you try another sound (or try same one again), is it like this with all sounds?
RE: Custom sound feature error report thread by Frenchy21320 on 06-09-2005 at 06:04 PM
I just took a look at windows update and apparently I'm up to date. But yus, tis the same with all sounds I recieve.
RE: Custom sound feature error report thread by Sunshine on 06-09-2005 at 06:09 PM
Just had word the servers are beeing worked on, causing this problem ("try again" message). The servers are expected to be fully operational and better-than-ever starting this weekend (words from Patchou). Sorry for the inconvenience.
Edit: you're welcome, and thank you
RE: Custom sound feature error report thread by Frenchy21320 on 06-09-2005 at 06:17 PM
Ok, thank you very much for your help anyway! A* Support! 
RE: Custom sound feature error report thread by BlacKMarKeT on 07-05-2005 at 02:43 AM
I there. My sounds are not uploading and i cannot hear the sound that a contact sends (ex: Swagger is sending a sound.
Action: Download "Toma" (try again). I made all the steps u said but still not work .I am getting the error "An error occured while contacting the server, please try again later. If the problem persists, check your security settings." I tried shutdown Windows Firewall, Antispyware and Antivirus but still nothing. I check the Host file but there's only this : 127.0.0.1 localhost. I have a Router.
Windows Version: Windows XP, 5.1.2600 , SP2
Messenger Client Version: 7.0.0813
Messenger Plus! Version: 3.54.132
Mozilla Firefox: 1.0.1
Internet explorer version:6.0.2900.2180.xpsp_sp2_gdr.050301-1519
Tracing route to sounds.msgplus.net [67.15.135.18]
over a maximum of 30 hops:
1 * * * Request timed out.
2 13 ms 12 ms 11 ms dial-b1-169-197.telepac.pt [194.65.169.197]
3 17 ms 16 ms 16 ms dial-b1-174-158.telepac.pt [194.65.174.158]
4 17 ms 16 ms 24 ms 213.13.135.189
5 17 ms 16 ms 17 ms lis2-br1-p31.cprm.net [195.8.10.129]
6 44 ms 44 ms 44 ms lon1-cr1-p10.cprm.net [195.8.0.162]
7 46 ms 44 ms 44 ms ge3-0.pr1.lhr1.uk.above.net [195.66.224.76]
8 140 ms 140 ms 140 ms pos3-0.mpr2.lhr1.uk.above.net [208.184.231.73]
9 44 ms 44 ms 48 ms so-2-1-0.cr2.lhr3.uk.above.net [208.184.231.65]
10 45 ms 45 ms 44 ms so-0-0-0.cr1.lhr3.uk.above.net [208.184.231.145
11 118 ms 117 ms 115 ms so-7-0-0.cr1.dca2.us.above.net [64.125.31.186]
12 127 ms 127 ms 127 ms so-4-0-0.mpr2.atl6.us.above.net [64.125.28.230]
13 128 ms 127 ms 127 ms so-0-0-0.mpr1.atl6.us.above.net [64.125.27.49]
14 140 ms 140 ms 139 ms so-4-0-0.mpr2.iah1.us.above.net [64.125.29.70]
15 139 ms 140 ms 140 ms t289.216-200-251-162.iah1.us.above.net [216.200
251.162]
16 140 ms 140 ms 140 ms gphou-66-98-241-28.ev1.net [66.98.241.28]
17 207 ms 154 ms 140 ms gphou-66-98-241-114.ev1.net [66.98.241.114]
18 151 ms 150 ms 150 ms ev1s-67-15-31-198.ev1servers.net [67.15.31.198]
19 140 ms 140 ms 140 ms sounds.msgplus.net [67.15.135.18]
Ping test
A enviar para sounds.msgplus.net [67.15.135.18] com 32 bytes de dados:
Resposta de 67.15.135.18: bytes=32 tempo=140ms TTL=46
Resposta de 67.15.135.18: bytes=32 tempo=140ms TTL=46
Resposta de 67.15.135.18: bytes=32 tempo=141ms TTL=46
Resposta de 67.15.135.18: bytes=32 tempo=141ms TTL=46
Estatísticas de ping para 67.15.135.18:
Pacotes: Send = 4, Received = 4, Lost = 0 (Lost: 0%),
Tempo aproximado de ida e volta em milissegundos:
Minimo = 140ms, Máximo = 141ms, Média = 140ms
help.............. 
RE: Custom sound feature error report thread by Sunshine on 07-05-2005 at 09:39 AM
BlacKMarKeT, how long has it not worked for you? It could be the server is under maintanance or just extremely busy.
RE: Custom sound feature error report thread by BlacKMarKeT on 07-05-2005 at 04:50 PM
It never worked.. I can access the page sounds.msgplus.net in explorer and firefox but i can send or receive sounds in MsgPlus
RE: Custom sound feature error report thread by Sunshine on 07-05-2005 at 04:56 PM
Have you checked router settings (built in firewall)?
RE: Custom sound feature error report thread by shibbybear on 07-14-2005 at 07:06 AM
Tracing route to sounds.msgplus.net [67.15.135.18]
over a maximum of 30 hops:
1 2 ms 3 ms 2 ms 192.168.0.1
2 * * * Request timed out.
3 10 ms 9 ms 8 ms 227-188-165-209.gci.net [209.165.188.227]
4 8 ms 25 ms 9 ms 161-128-165-209.gci.net [209.165.128.161]
5 9 ms 25 ms 41 ms 136-128-165-209.gci.net [209.165.128.136]
6 38 ms 37 ms 38 ms 178-129-165-209.gci.net [209.165.129.178]
7 39 ms 37 ms 37 ms 221-129-165-209.gci.net [209.165.129.221]
8 38 ms 37 ms 38 ms sl-gw14-sea-5-0.sprintlink.net [144.232.192.5]
9 39 ms 38 ms 37 ms sl-bb20-sea-9-0.sprintlink.net [144.232.6.153]
10 36 ms 37 ms 38 ms p16-1-1-2.r21.sttlwa01.us.bb.verio.net [129.250.
9.61]
11 57 ms 56 ms 58 ms p16-1-1-1.r21.plalca01.us.bb.verio.net [129.250.
2.49]
12 112 ms 111 ms 112 ms p16-3-0-0.r02.hstntx01.us.bb.verio.net [129.250.
2.2]
13 110 ms 110 ms 126 ms ge-6.ev1.hstntx01.us.bb.verio.net [129.250.10.19
0]
14 114 ms 114 ms 110 ms gphou-66-98-241-29.ev1.net [66.98.241.29]
15 112 ms 112 ms 110 ms gphou-66-98-241-114.ev1.net [66.98.241.114]
16 99 ms 98 ms 99 ms ev1s-67-15-31-198.ev1servers.net [67.15.31.198]
17 109 ms 110 ms 108 ms ev1s-67-15-135-18.ev1servers.net [67.15.135.18]
Trace complete.
my OS is XP Media Center Edition
Internet Explorer
Connection is Cable Modem
its been acting weird for 3 days, and it IS NOT only me, my friends are having trouble uploading ANY new sounds or sending some ones that exist already
RE: Custom sound feature error report thread by Boko on 07-14-2005 at 09:30 PM
Same thing here. And it is definatly Messenger Plus. I can use the old sounds I already had. But not the new ones. All my friends who all have different computers have the same problem. It's the server or something.. Maybe it's full? 
RE: Custom sound feature error report thread by Patchou on 07-15-2005 at 07:23 AM
It seems that one of the sound servers is currently experiencing some difficulties. We are currently checkign that out, everything should be back to normal by tomorrow, sorry for the inconvinience.
RE: Custom sound feature error report thread by lord checha on 07-18-2005 at 11:05 PM
A friend of mine is having a weird problem, whenever she tries to send a sound she gets the error about the 5 custom emoticons limit, we already tried a few things but nothing changed.
RE: Custom sound feature error report thread by Sunshine on 07-19-2005 at 10:26 AM
The 5 custom emoticons limit has nothing to do with Plus! customsounds, its a MSNM thing.
I suggest a reinstall of MSNM. If a regular reinstall doesn't work you can try a totally clean install. To do that uninstall MSNM, reboot, remove all folders pointing to MSNM in Program files folder and the MSNM one in C:\Documents and Settings\<username>\Application Data\Microsoft (removing this folder will make you loose all customemotes and backgrounds you have - and those of all who ever used your MSNM, if you only want yours to be gone find out wich number corresponds with your account here and remove that folder. If you don't see this folder it means you have folders hidden, to make em visible go into a folder and in the menu choose "tools" go to "folderoptions", then to view tab/second tab. In the list you see there scroll to hidden folders/files and check the box to show them), reinstall MSNM.
If you want to get rid of the 5 custom emotes limit you can install SPNG, this has the option to remove this limit.
RE: Custom sound feature error report thread by SmashD on 07-26-2005 at 10:34 PM
Routenverfolgung zu sounds.msgplus.net [67.15.135.18] über maximal 30 Abschnit
e:
1 3 ms 3 ms 3 ms 192.168.0.1
2 54 ms 53 ms 55 ms L0.dtm2-lns.mcbone.net [62.104.190.33]
3 53 ms 53 ms 52 ms G3-0.dtm2-g.mcbone.net [62.104.210.5]
4 57 ms 56 ms 56 ms lo0-0.hnv2-j.mcbone.net [62.104.191.205]
5 60 ms 59 ms 60 ms L0.dus1-g.mcbone.net [62.104.191.141]
6 147 ms 147 ms 147 ms ny-iix.above.net [198.32.160.22]
7 148 ms 149 ms 148 ms so-4-0-0.mpr1.lga1.us.above.net [64.125.30.17]
8 150 ms 147 ms 149 ms so-3-0-0.cr2.lga1.us.above.net [64.125.27.149]
9 152 ms 152 ms 150 ms so-1-0-0.mpr2.iad1.us.above.net [64.125.28.65]
10 150 ms 150 ms 151 ms so-1-0-0.cr2.dca2.us.above.net [64.125.28.129]
11 149 ms 148 ms 149 ms so-0-0-0.cr1.dca2.us.above.net [64.125.29.121]
12 161 ms 160 ms 160 ms so-5-0-0.mpr2.atl6.us.above.net [64.125.28.50]
13 160 ms 160 ms 160 ms so-0-0-0.mpr1.atl6.us.above.net [64.125.27.49]
14 171 ms 171 ms 172 ms so-4-0-0.mpr2.iah1.us.above.net [64.125.29.70]
15 174 ms 173 ms 173 ms t289.216-200-251-162.iah1.us.above.net [216.200
251.162]
16 173 ms 171 ms 172 ms gphou-66-98-241-27.ev1.net [66.98.241.27]
17 173 ms 173 ms 172 ms gphou-66-98-241-114.ev1.net [66.98.241.114]
18 172 ms 171 ms 172 ms ev1s-67-15-31-198.ev1servers.net [67.15.31.198]
19 173 ms 174 ms 173 ms ev1s-67-15-135-18.ev1servers.net [67.15.135.18]
Ablaufverfolgung beendet.
My OS is WinXP with SP2
Connection is WLAN with software firewall and hardware firewall/site filter/adban's
Everything worked well - until today.
Something wrong with the server(s)?
Weird that there's no timeout (trace route) + I can reach the sound.msgplus.net site with both firefox + IE
Btw, is there any way to search for or add specific sounds from the toplists?
EDIT: Ok, figured out the "play toplist sounds" thingie lol... sound id! hehe
But I still need help with playing/sending sounds though...
EDIT2: The integrated sounds work well...and I can listen to the custom made/downloaded sounds as well.
Only problem is that I cannot send 'em.
RE: Custom sound feature error report thread by Patchou on 07-27-2005 at 12:18 AM
The server doesn't seem to have been experiencing any problem today, did you try checking your firewall settings?
RE: Custom sound feature error report thread by SmashD on 07-27-2005 at 12:44 PM
Well, I have deactivated both firewalls (sw+hw) and set my router to DMZ (Demilitarized Zone) with my local IP adress to let all through.
Guess? Nothing changed... still cannot send any sound.
Is there any way to re-install msgplus completely but keeping the custom away-status, sounds, ... ?
EDIT: (sorry for all those edit's hehe... but that pi**es me off and I tried for about 5 hours now)
I can record my own sounds with microphone and succesfully send 'em to the server, BUT as soon I want to send ANY sound it says "Service unavailable, please try again later" or something similar (german error message).
Only the integrated (with text message) sounds work properly...
Waaaaah!
RE: Custom sound feature error report thread by Sunshine on 07-27-2005 at 01:16 PM
quote:Yes, thats possible. You can save your settings by going to Plus > Preferences..on the bottom right you will see save/load. Save all possible settings and place that file outside the Plus! folders (so it wont be deleted when you delete that one). You can save all custom sounds by making a soundpack: click the Plus! icon in main MSNM screen > open soundlibrary > add new sounds > export existing sounds...
Originally posted by SmashD
Is there any way to re-install msgplus completely but keeping the custom away-status, sounds, ... ?
After you've done all that you can uninstall Plus! including preferences and plugins, reboot, remove Messenger Plus! folder(s) from programfiles folder and then reinstall. Load the preferences same way as you saved them and add your personal soundpack and all will be as it was
Good luck! If it isnt working after that check all possible causes/solutions in the first post of this thread again. Let us know if its solved.
RE: Custom sound feature error report thread by SmashD on 07-27-2005 at 02:15 PM
Hmmm... well grat news/bad news lol
Great news:
Everything is working fine again.
Bad news:
I don't know why.
Here are listed the last ~3 steps I did (from about 200 lol):
- started MSN with Plus! and all plugins I have: did not work
- started MSN with Plus! and NO plugin: did work
(by moving the whole plugins folder to desktop)
So I thought one of the plugins is causing the error > I moved the plugins folder back and started MSN...
- tried to send a sound without deactivating any plugin: did work
Well, I don't know the plugin/app/whatever caused my sound sending problems... but, hey, who cares!? Everything is fine again!
I did not change anything, just moved the plugin folder out of the msgplus folder, started MSN and Plus, closed 'em, moved plugins back into msgplus folder, started MSN and Plus > FINE!
RE: Custom sound feature error report thread by Sunshine on 07-27-2005 at 03:32 PM
SmashD, if you don't know then i don't know either
But i'm glad it's solved now, well done 
If this happens again disable all plugins then enable em one by one again to see wich one caused it
Thanks for letting us know how you solved it, others might benefit from this too
RE: Custom sound feature error report thread by NoUnOuS on 07-27-2005 at 10:28 PM
hi!
Détermination de l'itinéraire vers sounds.msgplus.net [67.15.135.18]
avec un maximum de 30 sauts :
1 76 ms 71 ms 71 ms adsl196-1-216-206-196.adsl196-7.iam.net.ma [196.
206.216.1]
2 76 ms 71 ms 71 ms ll212-2-193-100-217-212.ll212-2.iam.net.ma [212.
217.100.193]
3 76 ms 71 ms 71 ms ll212-2-17-100-217-212.ll212-2.iam.net.ma [212.2
17.100.17]
4 87 ms 95 ms 92 ms so-3-1-0-0-grtmadpe1.red.telefonica-wholesale.ne
t [213.140.51.73]
5 121 ms 119 ms 119 ms P15-0-grtparix2.red.telefonica-wholesale.net [21
3.140.36.146]
6 131 ms 138 ms 119 ms GE2-1-0-0-grtparix1.red.telefonica-wholesale.net
[213.140.36.157]
7 197 ms 203 ms 203 ms P5-1-grtwaspx1.red.telefonica-wholesale.net [213
.140.36.58]
8 200 ms 203 ms 203 ms abovenet-3-2-grtwaspx1.red.telefonica-wholesale.
net [213.140.39.202]
9 209 ms 206 ms 204 ms so-0-0-0.mpr2.iad5.us.above.net [64.125.28.18]
10 210 ms 202 ms 203 ms so-7-0-0.mpr2.iad1.us.above.net [64.125.28.13]
11 198 ms 1053 ms 216 ms so-1-0-0.cr2.dca2.us.above.net [64.125.28.129]
12 211 ms 215 ms 202 ms so-0-0-0.cr1.dca2.us.above.net [64.125.29.121]
13 220 ms 227 ms 214 ms so-5-0-0.mpr2.atl6.us.above.net [64.125.28.50]
14 219 ms 215 ms 213 ms so-0-0-0.mpr1.atl6.us.above.net [64.125.27.49]
15 226 ms 227 ms 227 ms so-4-0-0.mpr2.iah1.us.above.net [64.125.29.70]
16 233 ms 260 ms 223 ms t289.216-200-251-162.iah1.us.above.net [216.200.
251.162]
17 249 ms 239 ms 239 ms gphou-66-98-241-29.ev1.net [66.98.241.29]
18 221 ms 227 ms 227 ms gphou-66-98-241-114.ev1.net [66.98.241.114]
19 240 ms 239 ms 238 ms ev1s-67-15-31-198.ev1servers.net [67.15.31.198]
20 220 ms 227 ms 227 ms ev1s-67-15-135-18.ev1servers.net [67.15.135.18]
Itinéraire déterminé.
i'm using Xpsp2
Firefox 1.0.4
dsl
RE: Custom sound feature error report thread by oyounalmaha on 08-04-2005 at 02:54 PM
i cant ues the custom sound
Tracing route to sounds.msgplus.net [67.15.135.18]
over a maximum of 30 hops:
1 164 ms 156 ms 154 ms riy-du1-lb2.saudi.net.sa [212.118.138.8]
2 153 ms 152 ms 149 ms riy-gw1-fe1-0-0.saudi.net.sa [212.118.133.142]
3 153 ms 152 ms 154 ms saudinet.ruh-acc1.isu.net.sa [212.26.63.45]
4 156 ms 154 ms 159 ms vlan1.ruh-int1.isu.net.sa [212.138.112.1]
5 1381 ms 1327 ms 1289 ms 500.POS3-3.GW10.NYC1.ALTER.NET [157.130.7.189]
6 1309 ms 1282 ms 1303 ms 571.at-6-2-0.XR1.NYC1.ALTER.NET [152.63.26.138]
7 896 ms 882 ms 893 ms 0.so-1-1-0.XL1.NYC1.ALTER.NET [152.63.19.86]
8 898 ms 908 ms 900 ms 0.so-2-0-0.XL1.NYC9.ALTER.NET [152.63.27.30]
9 898 ms 906 ms 905 ms POS6-0.BR1.NYC9.ALTER.NET [152.63.18.225]
10 1318 ms 1297 ms 1289 ms p4-1-1-0.r04.nycmny01.us.bb.verio.net [129.250.9
165]
11 * 911 ms 919 ms p16-1-1-0.r21.nycmny01.us.bb.verio.net [129.250.
.48]
12 935 ms 937 ms 944 ms p16-1-2-2.r21.asbnva01.us.bb.verio.net [129.250.
.27]
13 1531 ms 1528 ms 1619 ms xe-0-2-0.r20.asbnva01.us.bb.verio.net [129.250.4
118]
14 990 ms 964 ms 951 ms p16-0-1-1.r21.dllstx09.us.bb.verio.net [129.250.
.34]
15 949 ms 976 ms 927 ms p16-6-0-0.r02.hstntx01.us.bb.verio.net [129.250.
.101]
16 961 ms 963 ms 934 ms ge-6.ev1.hstntx01.us.bb.verio.net [129.250.10.19
]
17 1723 ms 1723 ms 1744 ms gphou-66-98-241-27.ev1.net [66.98.241.27]
18 1771 ms 1834 ms 1882 ms gphou-66-98-241-114.ev1.net [66.98.241.114]
19 1866 ms 1857 ms 1834 ms ev1s-67-15-31-198.ev1servers.net [67.15.31.198]
20 976 ms 967 ms 953 ms ev1s-67-15-135-18.ev1servers.net [67.15.135.18]
Trace complete.
RE: Custom sound feature error report thread by Sunshine on 08-04-2005 at 02:57 PM
NoUnOuS and oyounalmaha:
Go through all the steps in post 1, also do not uninstall Internet Explorer even if you use another browser. Simply set the one you use to default.
RE: Custom sound feature error report thread by oyounalmaha on 08-04-2005 at 03:01 PM
i did it all
RE: Custom sound feature error report thread by Sunshine on 08-04-2005 at 03:03 PM
quote:Disable all your plugins (Plus > Preferences > plugins), restart MSNM and try again.
Originally posted by oyounalmaha
i did it all
RE: Custom sound feature error report thread by oyounalmaha on 08-04-2005 at 03:09 PM
i disable the plugin $& i still cant here the sound
RE: Custom sound feature error report thread by deyvasi on 09-05-2005 at 04:54 PM
im having the same sound problem... its now allowing me to download any sounds at all from my contacts.. or from the website.. im going thru a proxy... it used to work few weeks ago...
C:\Documents and Settings\Default>tracert 67.15.135.18
Tracing route to ev1s-67-15-135-18.ev1servers.net [67.15.135.18]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 20.195.137.1
2 1 ms <1 ms <1 ms 20.195.128.1
3 1 ms <1 ms <1 ms 192.168.100.18
4 1 ms 1 ms 1 ms 20.136.224.18
5 * * * Request timed out.
6 2 ms 1 ms 1 ms 20.139.33.2
7 44 ms 44 ms 43 ms ip-207.138.122.141.gblx.net [207.138.122.141]
8 188 ms 187 ms 187 ms so0-1-0-2488M.ar1.LAX2.gblx.net [67.17.75.94]
9 189 ms 189 ms 188 ms 205.158.79.25.ptr.us.xo.net [205.158.79.25]
10 188 ms 189 ms 188 ms p4-0-0.RAR2.LA-CA.us.xo.net [65.106.5.49]
11 222 ms 221 ms 221 ms p6-0-0.RAR1.Dallas-TX.us.xo.net [65.106.0.13]
12 230 ms 226 ms 227 ms p0-0-0.MAR1.Houston4-TX.us.xo.net [65.106.4.202]
13 227 ms 226 ms 227 ms p6-0.CHR1.Houston4-TX.us.xo.net [71.5.180.202]
14 228 ms 228 ms 229 ms 64.245.101.58
15 228 ms 240 ms 229 ms gphou-66-98-241-27.ev1.net [66.98.241.27]
16 227 ms 227 ms 228 ms gphou-66-98-241-114.ev1.net [66.98.241.114]
17 236 ms 235 ms 235 ms ev1s-67-15-31-198.ev1servers.net [67.15.31.198]
18 228 ms 229 ms 228 ms ev1s-67-15-135-18.ev1servers.net [67.15.135.18]
Trace complete.
Pinging msgplus.net [64.62.180.100] with 32 bytes of data:
Reply from 64.62.180.100: bytes=32 time=217ms TTL=51
Reply from 64.62.180.100: bytes=32 time=216ms TTL=51
Reply from 64.62.180.100: bytes=32 time=217ms TTL=51
Ping statistics for 64.62.180.100:
Packets: Sent = 3, Received = 3, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 216ms, Maximum = 217ms, Average = 216ms
RE: Custom sound feature error report thread by JBinKC on 09-07-2005 at 02:20 PM
Alright guys. I too cannot get the custom sound feature to work. This feature has never worked for me and I have tried everything. I can not run option 5 do to administrator issues on my PC (I'm using a work PC). I don't believe it is a firewall issue because my co-workers PC's work fine. I have disabled all plugins, there is no word filters and still nothing. I cannot upload a custom sound. I go through the whole add new sounds...but nothing saves when I finish and I get no error message. When I try and receive custom sounds I get an error message and it will not download the sound to play.
Do any setting in Media Player or IE impact the Plus features?
Please help if you can...as you can imagine, being the only one without sound is frustrating!!!!
RE: Custom sound feature error report thread by Sunshine on 09-07-2005 at 02:40 PM
JBinKC, can you reach http://sounds.msgplus.net/ ?
Custom sounds feature works on your co-workers pc? Have you tried shutting of the firewall? It may also have to do with your companies network..or the isp...it's hard to determine where the problem lies, certainly if you can do a ping/tracert.
Uploading sounds may cause troubles atm as the server might be full.
RE: Custom sound feature error report thread by JBinKC on 09-07-2005 at 02:50 PM
quote:
JBinKC, can you reach http://sounds.msgplus.net/ ?
Custom sounds feature works on your co-workers pc? Have you tried shutting of the firewall? It may also have to do with your companies network..or the isp...it's hard to determine where the problem lies, certainly if you can do a ping/tracert.
Uploading sounds may cause troubles atm as the server might be full.
Yes, I can reach the sounds page. Yes, the custom sounds work on my co-workers PC's. I realize it is hard to diagnose without the ping or tracert but I am really struggling with what I can do. I wouldn't think it would be a firewall or network issue due to my coworkers having no problems. This is why I am looking for a possible setting outside of MSNM. I would assume it uses Windows Media Player as a foundation to run sounds...so is there a setting there I can try. Possibly the codecs?
RE: Custom sound feature error report thread by Sunshine on 09-07-2005 at 02:54 PM
quote:Codecs hmm, you could indeed try if a reinstall of WMP 9 series works.
Originally posted by JBinKC
Yes, I can reach the sounds page. Yes, the custom sounds work on my co-workers PC's. I realize it is hard to diagnose without the ping or tracert but I am really struggling with what I can do. I wouldn't think it would be a firewall or network issue due to my coworkers having no problems. This is why I am looking for a possible setting outside of MSNM. I would assume it uses Windows Media Player as a foundation to run sounds...so is there a setting there I can try. Possibly the codecs?
RE: Custom sound feature error report thread by JBinKC on 09-07-2005 at 03:04 PM
Of Course I don't have rights to do this. How about getting my codecs updated? It currently isn't set to update codecs and I have no clue how old the ones loaded are. Any IE setting I could check?
Thanks for all your helps thus far.
RE: Custom sound feature error report thread by Sunshine on 09-07-2005 at 03:13 PM
quote:If you can't install programs on your computer then i suppose you can't install codec packs either
Originally posted by JBinKC
Of Course I don't have rights to do this. How about getting my codecs updated? It currently isn't set to update codecs and I have no clue how old the ones loaded are. Any IE setting I could check?
Thanks for all your helps thus far.
If you can this one might help: K-Lite Codec Pack, go for the standard one
Windowsupdate might be a good idea aswell, if possible in your case.
RE: RE: Custom sound feature error report thread by CookieRevised on 09-07-2005 at 04:54 PM
quote:if you mean by "coworkers" your coworkers PC's then the firewall can still be an issue. Firewall and internet settings are per PC. It might be well possible that the firewall and internet settings on your PC differ (or are stricter) than those on your coworker PC's...
Originally posted by JBinKC
I wouldn't think it would be a firewall or network issue due to my coworkers having no problems. This is why I am looking for a possible setting outside of MSNM.
btw, all this is "outside msnm". The custom sounds have nothing to do with msn messenger, it is a pure Messenger Plus! feature.
quote:There are no special codecs required for the custom sounds; it should run fine on the standard installed codecs of Windows.
Originally posted by JBinKC
I would assume it uses Windows Media Player as a foundation to run sounds...so is there a setting there I can try. Possibly the codecs?
See if you can play an MP3 file in Windows Media Player. If you can then you can also play custom sounds (not that custom sounds use Windows Media Player (because they don't), but with this you can check Windows and its ability to play MP3/waves; so just to rule that out).
------------
I should realy advise to try the tracert and ping though.
RE: Custom sound feature error report thread by JBinKC on 09-07-2005 at 06:35 PM
I ran the ping and tracert. However due to not being able to mark the objects I only have print screens and can't capture them to paste them here. Can I send a PM to somebody with them attached as a pdf?
RE: Custom sound feature error report thread by Sunshine on 09-07-2005 at 06:39 PM
quote:You can upload the pictures to f.e Imageshack and post the links here. I don't know if imageshack will work with a pdf though. You can also attach files to your post
Originally posted by JBinKC
I ran the ping and tracert. However due to not being able to mark the objects I only have print screens and can't capture them to paste them here. Can I send a PM to somebody with them attached as a pdf?
RE: Custom sound feature error report thread by JBinKC on 09-07-2005 at 06:44 PM
Attaching sounds easier....but it will not let me attach a pdf or xls file. So here is a doc file.
RE: Custom sound feature error report thread by Sunshine on 09-07-2005 at 08:30 PM
quote:Hmm, why has the doc dissapeared (please re-attach, someone else might want to have a look at it incase i overlooked something)? I did have a look at it before though (not downloaded) and i don't see anything wrong in it..meaning no timeouts, i did not see if there were any package losses.
Originally posted by JBinKC
Attaching sounds easier....but it will not let me attach a pdf or xls file. So here is a doc file.
Have you tried it with shutting down the firewall yet (that is if you can turn it off)? Also have you tested if you can play mp3s, as Cookie suggested you to do?
RE: Custom sound feature error report thread by gav on 11-01-2005 at 12:48 PM
Tracing route to sounds.msgplus.net [67.15.135.18]
over a maximum of 30 hops:
1 18 ms 15 ms 15 ms esr7.manchester5.broadband.bt.net [217.47.67.146
]
2 14 ms 15 ms 15 ms 217.47.67.13
3 15 ms 15 ms 15 ms 212.140.206.1
4 14 ms 14 ms 14 ms 217.41.173.114
5 15 ms 13 ms 15 ms 212.140.206.34
6 14 ms 15 ms 15 ms 217.47.67.43
7 14 ms 14 ms 15 ms londonc-access3-s24.ukcore.bt.net [194.72.2.173]
8 14 ms 15 ms 15 ms core2-pos15-2.bletchley.ukcore.bt.net [194.74.16
.226]
9 30 ms 15 ms 14 ms core2-pos13-3.ilford.ukcore.bt.net [62.6.196.222
]
10 30 ms 30 ms 30 ms core2-pos14-0.telehouse.ukcore.bt.net [194.74.65
.185]
11 29 ms 30 ms 30 ms g5-2.mpr2.lhr1.uk.above.net [64.125.12.225]
12 30 ms 30 ms 30 ms so-2-1-0.cr2.lhr3.uk.above.net [208.184.231.65]
13 30 ms 30 ms 30 ms so-0-0-0.cr1.lhr3.uk.above.net [208.184.231.145]
14 93 ms 93 ms 92 ms so-7-0-0.cr1.dca2.us.above.net [64.125.31.186]
15 108 ms 108 ms 108 ms so-6-0-0.mpr2.atl6.us.above.net [64.125.27.62]
16 108 ms 108 ms 108 ms so-0-0-0.mpr1.atl6.us.above.net [64.125.27.49]
17 124 ms 187 ms 124 ms so-3-3-0.mpr2.iah1.us.above.net [64.125.29.66]
18 124 ms 124 ms 118 ms t289.216-200-251-162.iah1.us.above.net [216.200.
251.162]
19 124 ms 124 ms 124 ms gphou-66-98-241-28.ev1.net [66.98.241.28]
20 124 ms 124 ms 124 ms gphou-66-98-241-114.ev1.net [66.98.241.114]
21 124 ms 124 ms 124 ms ev1s-67-15-31-198.ev1servers.net [67.15.31.198]
22 124 ms 139 ms 124 ms ev1s-67-15-135-18.ev1servers.net [67.15.135.18]
Trace complete.
i use internet explorer6 with windowsxp sp2
i can can access msgplus sound server web page no problem
RE: Custom sound feature error report thread by King Kane on 12-10-2005 at 10:16 AM
I would say I have just one problem:
It may sound stupid to you, but not to me.
I made some Custom Emotion Sounds myself and I always ticked the option that says something like "Sound will not be available for other users" (I could only tell you the German name).
I thought this meant "Your friends won't be able to steal your personal sounds" and not "Your friends won't be able to hear them at all".
And now, that's the stupidity:
I can't find an option to change that matter.
If there is one, I am just as blind as always. Please tell me where to find it.
If there no one, I want a good, reasonable explanation for that, please.
RE: Custom sound feature error report thread by Sunshine on 12-10-2005 at 10:53 AM
quote:"Mark private" only means the sound won't come up when another user uses the random sound feature to get new sounds. The sounds will still get into the soundlibrary of the person you send them to (they can't hear them otherwise and if they want they can pass them on too). Once you marked a sound private you can't change this.
Originally posted by King Kane
I would say I have just one problem:
It may sound stupid to you, but not to me.
I made some Custom Emotion Sounds myself and I always ticked the option that says something like "Sound will not be available for other users" (I could only tell you the German name).
I thought this meant "Your friends won't be able to steal your personal sounds" and not "Your friends won't be able to hear them at all".
And now, that's the stupidity:
I can't find an option to change that matter.
If there is one, I am just as blind as always. Please tell me where to find it.
If there no one, I want a good, reasonable explanation for that, please.
The reason why your contacts can't hear them might be because your sound(s) didn't get uploaded (servers full or other temporary serverproblem), try again later on and it will work.
RE: Custom sound feature error report thread by F10283 on 12-15-2005 at 12:26 PM
Hi im having exactly the same problem i cannot send custom sounds nor can i recieve then all i get is "there was an error contacting the server please try again later" i have tried disabling my firewall which still does not work.
ping results
Pinging sounds.msgplus.net [67.15.135.18] with 32 bytes of data:
Reply from 67.15.135.18: bytes=32 time=816ms TTL=52
Reply from 67.15.135.18: bytes=32 time=798ms TTL=52
Reply from 67.15.135.18: bytes=32 time=656ms TTL=52
Reply from 67.15.135.18: bytes=32 time=224ms TTL=52
Ping statistics for 67.15.135.18:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 224ms, Maximum = 816ms, Average = 623ms
tracer-t responds
.66.192]
2 107 ms 109 ms 109 ms ge7-0.3.lettuce.as5388.net [195.92.66.2]
3 132 ms 120 ms 119 ms pos0-0.ber-1.r18.telh.as5388.net [195.92.55.158]
4 104 ms 120 ms 119 ms 900.g9-2.mpr2.lhr1.uk.above.net [208.185.156.134
]
5 126 ms 120 ms 109 ms so-2-1-0.cr2.lhr3.uk.above.net [208.184.231.65]
6 116 ms 119 ms 120 ms so-0-0-0.cr1.lhr3.uk.above.net [208.184.231.145]
7 188 ms 188 ms 190 ms so-7-0-0.cr1.dca2.us.above.net [64.125.31.186]
8 197 ms 199 ms 195 ms so-6-0-0.mpr2.atl6.us.above.net [64.125.27.62]
9 190 ms 200 ms 200 ms so-0-0-0.mpr1.atl6.us.above.net [64.125.27.49]
10 207 ms 200 ms 200 ms so-3-3-0.mpr2.iah1.us.above.net [64.125.29.66]
11 575 ms 240 ms 210 ms t289.216-200-251-162.iah1.us.above.net [216.200.
251.162]
12 1813 ms 1855 ms 1850 ms gphou-66-98-241-28.ev1.net [66.98.241.28]
13 1894 ms 2221 ms 1997 ms gphou-66-98-241-114.ev1.net [66.98.241.114]
14 235 ms 212 ms 249 ms ev1s-67-15-31-198.ev1servers.net [67.15.31.198]
15 211 ms 220 ms 209 ms sounds.msgplus.net [67.15.135.18]
Im using Windows 98 Second edition (4.10.2222A)
Internet Explorer 6 SP1
with Messenger version 7.0.0816
RE: Custom sound feature error report thread by wj on 12-15-2005 at 07:12 PM
quote:
Originally posted by F10283
1813 ms 1855 ms 1850 m
Looks like a routing problem, Even though you are able to connect, it's very slow getting there.
What kind of internet connection do you have?
RE: Custom sound feature error report thread by F10283 on 12-15-2005 at 07:17 PM
Im currently on a maximum 56K connection although im getting a report that it may be ISDN 112K i have my modem set to maximum port speeds and i have data compression/error correction enabled. However when i did the ping tests earlier i may have had internet applications running in the background. I will try again without Messenger running and post the results
RE: Custom sound feature error report thread by wj on 12-15-2005 at 10:23 PM
You may see alot of problems using the feature at 56k speeds, I've never tried it at that speed so I cant say.
RE: Custom sound feature error report thread by F10283 on 12-15-2005 at 10:52 PM
do u think i should try an internet accelerator and then try and run custom sounds? do you think that would work?
Mind you it probably is something to do with my internet speed as ive had no real result in finding out exactly what it is. Ive had some sites tell me 112K and others tell me 38.8K. So all i know is its somewhere between 112K and 38.8K
RE: Custom sound feature error report thread by denviks on 01-19-2006 at 02:14 PM
hi. i downloaded msg plus last night. my mate did so at the same time. his works and mine doesnt. i get no sounds at all that he sends. i get this after the name of the sound he sends ( try again ). its not automaticaly downloading itself. when i click on it it just flickers and does nothing. if i create a sound it uploads to the server ok but will not send. it says server is not availible. i have checked all the other settings ie firewall ect ect but no joy. i even disabled everything as sujested but still nothing, i am running on firefox and my internet exp is still installed an up to date. i am now at a complet loss. heres the results of the ping
Tracing route to sounds.msgplus.net [67.15.135.18]
over a maximum of 30 hops:
1 9 ms 8 ms 7 ms 10.67.32.1
2 8 ms 8 ms 6 ms cosh-t2cam1-b-v107.inet.ntl.com [80.3.162.157]
3 12 ms 143 ms 10 ms cosh-t2core-b-ge-wan62.inet.ntl.com [80.3.161.1
5]
4 10 ms 9 ms 9 ms gfd-bb-b-so-210-0.inet.ntl.com [62.253.188.253]
5 14 ms 15 ms 12 ms nth-bb-a-so-000-0.inet.ntl.com [62.253.185.97]
6 32 ms 34 ms 32 ms fran-ic-1-as0-0.inet.ntl.com [213.105.174.86]
7 32 ms 31 ms 31 ms po1-0.core01.fra03.atlas.cogentco.com [80.81.19
.63]
8 36 ms 30 ms 31 ms ten13-0-0.core01.fra03.atlas.cogentco.com [130.
17.1.221]
9 34 ms 34 ms 34 ms p15-0.core02.par02.atlas.cogentco.com [130.117.
.18]
10 35 ms 34 ms 36 ms p12-0.core01.par01.atlas.cogentco.com [130.117.
.230]
11 114 ms 116 ms 116 ms p14-0.core02.dca01.atlas.cogentco.com [66.28.4.
06]
12 114 ms 115 ms 114 ms p15-0.core01.dca01.atlas.cogentco.com [66.28.4.
1]
13 150 ms 152 ms 151 ms p3-0.core01.iah01.atlas.cogentco.com [66.28.4.9
]
14 151 ms 151 ms 150 ms g0-3.na21.b015619-0.iah01.atlas.cogentco.com [3
.112.35.238]
15 154 ms 152 ms 153 ms everyones_internet_2.demarc.cogentco.com [38.11
.25.158]
16 153 ms 154 ms 174 ms gphou-66-98-241-29.ev1.net [66.98.241.29]
17 152 ms 158 ms 153 ms gphou-66-98-241-114.ev1.net [66.98.241.114]
18 151 ms 155 ms 153 ms ev1s-67-15-31-198.ev1servers.net [67.15.31.198]
19 152 ms 152 ms 151 ms ev1s-67-15-135-18.ev1servers.net [67.15.135.18
any help would be brilliant
RE: Custom sound feature error report thread by Patchou on 01-21-2006 at 03:59 AM
Please send me an email to mplus@patchou.com, I'll try to work on this with you.
RE: Custom sound feature error report thread by denviks on 01-23-2006 at 12:14 AM
hi and many thanks for any help you can give me. i have e mailed you at the above address. look forward to hearing from you
cheers
denviks
RE: Custom sound feature error report thread by CrankShaft on 03-07-2006 at 05:01 PM
ok i have the same problem, i have turned off the fire wall, and add wear,
added the sound site to my trusetd,
pinged and marked it all went fine no time outs or anyting, i have high speed so thats not it,
but i still cant send a custom sound but i can here them if i instald the sound pack, like the stargate one.
the only thing i have not done is open up my system folder and change the host, becouse when i tried it said that i didnet have the program to do it and it wanted to download somehing.
any idea whats the hell is wrong,
email me at fromundermyhat@hotmail.com if you need to, thanks, ill check back here in a bit, (4 days with this problem now)
RE: Custom sound feature error report thread by hammers on 07-13-2006 at 10:14 PM
1 1 ms 1 ms 1 ms 192.168.1.1
2 61 ms 13 ms 15 ms 10.12.0.1
3 14 ms 17 ms 11 ms 80.195.192.5
4 14 ms 13 ms 17 ms pc-62-30-243-18-bn.blueyonder.co.uk [62.30.243.1
8]
5 14 ms 14 ms 18 ms 194.117.136.118
6 16 ms 14 ms 14 ms 194.117.148.163
7 85 ms 89 ms 91 ms so-4-0-0.cr1.dca2.us.above.net [64.125.27.57]
8 100 ms 97 ms 100 ms so-5-0-0.mpr2.atl6.us.above.net [64.125.28.50]
9 98 ms 97 ms 98 ms so-0-0-0.mpr1.atl6.us.above.net [64.125.27.49]
10 110 ms 111 ms 111 ms so-3-3-0.mpr2.iah1.us.above.net [64.125.29.66]
11 111 ms 112 ms 109 ms so-0-0-0.mpr1.iah1.us.above.net [64.125.31.61]
12 111 ms 113 ms 111 ms t289.216-200-251-166.iah1.us.above.net [216.200.
251.166]
13 111 ms 110 ms 110 ms gphou-66-98-241-27.ev1.net [66.98.241.27]
14 113 ms 111 ms 112 ms gphou-66-98-241-114.ev1.net [66.98.241.114]
15 110 ms 114 ms 112 ms ev1s-67-15-31-198.ev1servers.net [67.15.31.198]
16 113 ms 113 ms 110 ms ev1s-67-15-135-18.ev1servers.net [67.15.135.18]
Trace complete.
WindowsXP
Internet Explorer version: 6.0.2900.2180.xpsp_sp2_gdr.050301-1519IS
Blueyonder Broadband (don't know what connection that is called)
And my problem is that i can't send custom sounds that I have made, and I can't receive custom sounds that other people send me, i get the message that the dowload has failed and if i click on try again it just fails again.
RE: Custom sound feature error report thread by Sunshine on 07-13-2006 at 10:29 PM
hammers,
Do you filter out "says"?
Have you tried with your firewall turned off?
Any plugins that might interfere (turn em all off then try again)?
I don't see anything wrong in the tracert.
RE: Custom sound feature error report thread by hammers on 07-14-2006 at 10:58 AM
I am using msg plus! with msn 7.5 btw and not msg plus! live, if that makes a difference. I haven't filtered out anything on purpose, i have tried with the firewall turned off and it didnt work still, and I havent downloaded or installed any plugins. Everything else works just when someone sends a sound to me it says that the download has failed and tells me to try again, I click on try again and it just fails again. I can still play the original sounds that come with the msg plus.
Any reason why it doesn't work that you can see?
??? Any idea???
This is really annoying that all of my friend's sounds work and mine dont
OK i have just installed windows messenger live and Messenger Plus live and it still doesnt work. Do you not have any idea of what could be the problem?
RE: Custom sound feature error report thread by Sunshine on 07-19-2006 at 06:58 PM
quote:I really don't know besides the stuff already mentioned in this thread..firewall, filtering, plugins, patches etc.
Originally posted by hammers
OK i have just installed windows messenger live and Messenger Plus live and it still doesnt work. Do you not have any idea of what could be the problem?
If you went throught all those then i'm sorry but i honestly haven't got a clue....
RE: RE: Custom sound feature error report thread by hammers on 07-20-2006 at 01:15 PM
quote:
Originally posted by Sunshine
quote:I really don't know besides the stuff already mentioned in this thread..firewall, filtering, plugins, patches etc.
Originally posted by hammers
OK i have just installed windows messenger live and Messenger Plus live and it still doesnt work. Do you not have any idea of what could be the problem?
If you went throught all those then i'm sorry but i honestly haven't got a clue....
OK well thanks anyway mate, cheers for your help, I spose i will have to do without sounds then
RE: Custom sound feature error report thread by The Phantom on 07-20-2006 at 08:40 PM
Hey Guys, I've reinstalled Windows/MSN/MSGPlus i still got the custom sound files although there not in a pack. as i did not know it was possible to do that at the time. is there anyway of putting them back in? i've tried copy/paste from the old folder to the new one. but they do not load up. Any help appreciated.
Cheers,
The Phantom
RE: Custom sound feature error report thread by Sunshine on 07-22-2006 at 02:23 PM
quote:Hmm, i don't think there's an easy way to do that at the moment... seeing as the Messenger Plus! Sound Library Fixer isn't updated for use with Plus!Live yet.
Originally posted by The Phantom
Hey Guys, I've reinstalled Windows/MSN/MSGPlus i still got the custom sound files although there not in a pack. as i did not know it was possible to do that at the time. is there anyway of putting them back in? i've tried copy/paste from the old folder to the new one. but they do not load up. Any help appreciated.
Cheers,
The Phantom
I think best way to go would be to go back to MSN 7.5, use the soundlibrary fixer if need be, then make a soundpack....If you have windows messenger you can reinstall Plus!3 then log into that and make a soundpack.
There is no need to uninstall Plus!Live btw (it won't hook to MSN Messenger)...but you will need to reinstall Plus!3
Backup your Plus!Live preferences before you do so....just in case
RE: Custom sound feature error report thread by kawaiidesune on 05-21-2010 at 04:27 PM
Tracing route to sounds.msgplus.net [66.220.17.211]
over a maximum of 30 hops:
1 General failure.
Trace complete.
Vista
Mozilla Firefox 3.6.3
Broadband
Same thing happens with the ping.
RE: Custom sound feature error report thread by Patchou on 05-22-2010 at 03:14 PM
Thanks for the info, I'll check this out.
RE: Custom sound feature error report thread by rilv on 05-22-2010 at 05:19 PM
@kawaiidesune
Hello,
Could you please be a little bit more specific?
What is the problem that you're having?
I assume that you've started with tracert only after you had experienced some issues with the sounds..
Do you get any error?
RE: RE: Custom sound feature error report thread by kawaiidesune on 05-26-2010 at 02:49 AM
quote:
Originally posted by rilv
@kawaiidesune
Hello,
Could you please be a little bit more specific?
What is the problem that you're having?
I assume that you've started with tracert only after you had experienced some issues with the sounds..
Do you get any error?
Yeah, I get the generic "An error has occurred while contacting the server, please try again.." I also cannot connect to sounds.msnplus.org or whatever it is, but no MsgPlus addresses are blocked in my hosts file.