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Messenger crashing - Printable Version

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+----- Thread: Messenger crashing (/showthread.php?tid=44805)

Messenger crashing by AngelMorr on 05-16-2005 at 04:13 PM

I am running Windows XP
MSN Messenger 7.0 (build 7.0.0813)
Messenger Plus 352.130  with NO plug ins!

I can load messenger...BUT when I click on a contact to start a conversation the whole messenger program shuts down!

I have tried uninstalling and reinstalling etc. and it still happens :(

any suggestions please, I am tearing my hair out LOL

Angel


RE: Messenger crashing by Sunshine on 05-16-2005 at 04:19 PM

There can be several things causing this problem:

Previous use of the handwriting plugin - solution: check the pluginsfolder (C:\Program Files\MessengerPlus! 3\Plugins, there can be several Plus folders..check all of em) for handwriting.dll and delete this after closing MSNM.

You are using SmileyCentral - solution: uninstall this (it's not compatible with MsgPlus!), uninstall instructions can be found here.

How to do a clean Plus! install:
- Uninstall including preferences and plugins
(if you have preferences set and like to keep them you can back those up first: plus > preferences > save/load, save this file somewhere where you can find it back easy. If you have customsounds in sound library, make a soundpack of em: plus icon on main msnm screen > open sound library > add > export)
- Reboot
- Remove all folders pointing towards Messenger Plus in program files folder
- Reinstall Plus!
- Reload preferences if you saved them: plus > preferences > save/load.
- Add your sounds back by importing the soundpack you made: plus icon in main msnm screen > open sound library > add.

Edit: you're welcome :D


RE: Messenger crashing by AngelMorr on 05-16-2005 at 04:28 PM

It was the smiley central! THANK YOU !!