this always comes up when I start my computer, it is always there no matter what

can anyone tell me what I need to do to get rid off it?

http://i6.photobucket.com/albums/y213/AudreyFleming/Other/Problem.jpg

thanks alot

stephen

Do you have Norton Installed?

If so, follow the instructions.

uninstall norton, and then re-install

This may sound a bit stupid, but there are some virus' that actually stop your virus software from not working, somehow, check out if you do have this...

It's a low chance that you do, but just check it out. One of the signs of this is if there is avg and stuff in your hosts file.

so what do I need to do..

uninstall Norton and reinstall it ? i am confused?

This would seem to fix your problem. I found it so i recommend that you try the link below

Norton AntiVirus Help

quote:

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Originally posted by Sam8
so what do I need to do..

uninstall Norton and reinstall it ? i am confused?

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okay... the link I got from mwe99 says strange things... help !!

Sorry about that, basically

quote:

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Solution:
There is more than one possible solution for this. Try the solutions in the order listed. If the first solution does not work, then try the second solution.

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Section 1: Make sure that the computer is virus-free
You may see this error message if your computer has a virus or other infection that has disabled a necessary Norton program service or process.
To quickly scan for common infections

Connect to the Internet.
Right-click the following link:

Automated Support Assistant

If a threat is found, you will be sent to a Web page. The page will have removal instructions or a tool that will remove the threat.
When the threat is removed, re-install your Norton program.

If a threat is not found, do a complete scan at the Symantec Security Check Web site (this can take some time).
To start the scan, click the link that goes to the Symantec Security Check Web site, and then under Virus Detection, click Start.

If a threat is found, you will be sent to a Web page. The page will have removal instructions or a tool that will remove the threat. When the threat is removed, install the program. If the installation fails again, try section 2.

If nothing is found, read section 2.

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Section 2: Check for needed Norton program folders
This error can happen if two folders are not created during the installation. Follow the steps in this section to check for the folders.

To check that necessary program folders exist

On the Windows desktop, click Start > Programs > Accessories > Windows Explorer.
Go to the following folder depending on your Norton program version

C:\Program Files\Norton AntiVirus\Quarantine
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine

You should see the two folders Portal and Incoming listed under the Quarantine folder.

Do the following depending on whether the folders exist or not:
3: Download all other available Symantec proIf the folders exist, skip to "Section gram updates."
If there are no folders, then follow below.
Click the following folder depending on your Norton program version

C:\Program Files\Norton AntiVirus\Quarantine
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine

From the File menu, click New > Folder.
Type Portal and press Enter.
From the File menu, click New > Folder.
Type Incoming and press Enter.
Close Windows Explorer.
Restart the computer.

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Section 3: Download all other available Symantec program updates
To install the updates, start your Norton program, run LiveUpdate, download all available updates, including any Norton AntiVirus Updates, and restart the computer when prompted

If this does not fix the problem, then do one of the following depending on your situation:

If you have changed the default location for the Norton AntiVirus shortcuts in the Windows Start Menu, then go to Technical Information and follow the steps in the section "Restore the Windows Start menu entry for Norton AntiVirus."
If the error happens when opening a Microsoft Office document or worksheet, then go to Technical Information and follow the steps in the section "Disable the Office plug-in."
If neither of the above situations apply to you, then continue to the link below.

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How to Uninstall programs after errors

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http://i6.photobucket.com/albums/y213/AudreyFleming/Other/untitled.jpg

what do I do now, this is as I am trying to reinstall Norton I have uninstalled it and now im reinstalling it and now I have that...

man

try restarting windows

is that what it is ment to be, is it not a bad error :/

no it isn't, you just have to restart windows before continuing.

really....

i still have the problem when i turn on pc or restart, i uninstalled and reinstalled... and nothing.

what should i do man please help me with this.

Uninstall it completely. Get a new anti-virus

quote:

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Originally posted by traxor
but there are some virus' that actually stop your virus software from not working

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I like AVG aswell. I'm about to get that now

Hotmail uses McAffee

Use AVG, or go into run>msconfig>start up and take that repair service or whatever it is out.

uninstall it completely (may use add/remove programs) and if it ask u want to save the configurations then put no..do a complete uninstall, then u shud restart ur machine..then try installing it again..and then restart ur machine, if the problem doesnt exist no more then its good and then u can do some live updates but if it still keeps on poping up then i dunno..might wanna call someone..

do you know this is a free trial of Norton 2005

I am buying it soon... completly uninstall and buy and install might do the trick .

So, any one know what else I should do. what do i remove on start->run->msconfig->startup-> ????

You probably need to buy the full version as the trial may have expired. I recommend you purchase the full product.

how do I fix this one now tho?

Uninstall it and purchase the full product.

well, this is faulty trial ware?

dont think so

must be some way round it

Dude, don't be stupid. We've told you what to do...

The trial has ran out, you'll have to buy the full version, we cannot tell you anything illegal, so if you want something illegal, go elsewhere. Or just buy Norton AntiVirus, in fact, buy McAfee, it's better ,.

the trial is not done?

i only got the trial 2 days ago

Hmm, well uninstall it then, and buy the real version.