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Friend's Mysterious Problem - Printable Version

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+----- Thread: Friend's Mysterious Problem (/showthread.php?tid=45796)

Friend's Mysterious Problem by TRIFORCE89 on 06-05-2005 at 12:54 AM

My friend's having some problems with MSN. She contacted me over Trillian looking for help.

In all of her accounts her contact list just shows the MSN men logo and What the Contact Is Listening To (but not the Personal Message). However, there aren't any Display Names, or the labels "Online, Mobile, and Offline", or even her own Display Name and "<Type a personal message>. The popup notifications don't have text in them aswell. When a Contact tries to send her an IM it says "Conversation with (insert contact here) failed."

She does not have Plus! installed or any other Messenger addons or patches or the like. She's using 7.0.0813 on Windows 2000 Professional.

She has tried reinstalling MSN several times already. Any suggestions?

Thank you.


RE: Friend's Mysterious Problem by Zephyr on 06-05-2005 at 12:59 AM

Suggest trying this http://www.msnfanatic.com/articles/list-cache-deleter-265.html

It cleans your list cache.


RE: RE: Friend's Mysterious Problem by TRIFORCE89 on 06-05-2005 at 01:06 AM

quote:
Originally posted by monster.rat
Suggest trying this http://www.msnfanatic.com/articles/list-cache-deleter-265.html

It cleans your list cache.

Thanks, I'll show that to her. However, it says "which makes it unable to sign in." in the description. She is able to though.
RE: Friend's Mysterious Problem by Zephyr on 06-05-2005 at 01:28 AM

There is something else which can cause a problem like that to do with the handwriting plugin, but that needs plus to be installed, which your friend doesn't. More info on that can be found here Contacts! disappear


RE: Friend's Mysterious Problem by TRIFORCE89 on 06-05-2005 at 01:43 AM

She had Plus! at one point. But not anymore. That might be it. I'm pretty sure she had the handwriting plugin.

I'll let her know.

Btw, the list cache cleaner didn't solve the problem.

Thank you.


RE: Friend's Mysterious Problem by Zephyr on 06-05-2005 at 02:03 AM

If she had the handwriting at one point, it probably is that causing the problem. The problem occurs because handwriting is now part of the MSN Messenger program, so no plugin is needed.

Hope it solves the problem and be sure to post back whether it works.


RE: Friend's Mysterious Problem by TRIFORCE89 on 06-05-2005 at 04:29 PM

Thank you very much. That fixed the problem for her.


RE: Friend's Mysterious Problem by Zephyr on 06-05-2005 at 04:35 PM

quote:
Originally posted by TRIFORCE89
Thank you very much. That fixed the problem for her.

No problem. Glad it worked. :)