Holy crap!! - Printable Version
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Holy crap!! by Nathan on 10-06-2005 at 06:18 PM
Hi,
I got my new pc today!
I plugged it in and i switched it on and it sparked inside the psu. looked in side part is fried.
How would you tell if any of the components/motherbaord is fried?
Before you call me a stupic dickhead i no i am 
Thanks for help.
RE: Holy crap!! by user27089 on 10-06-2005 at 06:23 PM
If I were you, I would send the parts back immediately, if you start messing around with stuff, you may void your warranty...
It isn't your fault, crazy stuff like this can happen... Don't worry.
RE: Holy crap!! by Nathan on 10-06-2005 at 06:25 PM
No aria said "sorry this is not part of our warranty. You should of checked the psu!"
RE: Holy crap!! by user27089 on 10-06-2005 at 06:29 PM
They can't say that to you, you shouldn't have to check the PSU before you start a computer, that is completely stupid, check all of the documentation that came with the computer to see if it states what they said anywhere in it, if it doesn't then demand that they fix your computer, or you're phoning the authorities because they aren't sticking to a contract bonded when you bought the computer...
RE: Holy crap!! by -dt- on 10-06-2005 at 06:30 PM
hahaha you didnt have the red switch on the back switched the right way for your country?
RE: Holy crap!! by Nathan on 10-06-2005 at 06:30 PM
The pc didnt come with any documents.
RE: Holy crap!! by Plik on 10-06-2005 at 06:30 PM
See if you can borrow a psu that you know works, and plug that in and if everything works then you just need to buy a new psu, other wise the motherboard is probably toasted, check for any signs of burning on the board, and you will probably have to replace it.
Although if you brought the computer whole from aria and you did everything like you were told then it should be covered by the warranty 
, did it come with instructions?
Edit: If it came with no instructions then you can complain because most people wont know about the voltage changeing switch
RE: Holy crap!! by Nathan on 10-06-2005 at 06:32 PM
quote:Lol I no I'm kicking myself.
Originally posted by -dt-
hahaha you didnt have the red switch on the back switched the right way for your country?
But nobodys actuallly answered my original question!
How would you know if the motherboard/components is fried?
RE: Holy crap!! by user27089 on 10-06-2005 at 06:33 PM
Do you mind me asking where you got the computer from then? If it isn't too personal or whatever, because if you bought it legitimately then it would've came with documents and be covered by the warranty.
RE: Holy crap!! by -dt- on 10-06-2005 at 06:34 PM
quote:plugin in a new psu and hook it up insted of the fried one if it works then no it isnt....if it is then
Originally posted by msg_plus_freak
quote:
Originally posted by -dt-
hahaha you didnt have the red switch on the back switched the right way for your country?
Lol I no I'm kicking myself.
But nobodys actuallly answered my original question!
How would you know if the motherboard/components is fried?
![[Image: msn_tongue.gif]](http://shoutbox.menthix.net/images/smilies/msn_tongue.gif)
RE: Holy crap!! by Nathan on 10-06-2005 at 06:35 PM
No, From aira (www.aria.co.uk) Search diy. That one
It came fully esembled i bought a new case and swapped them ( so i do have a spair psu) and thats when it blew up!
RE: Holy crap!! by user27089 on 10-06-2005 at 06:36 PM
If the motherboard/components were fried, then you would see that they resembled that of my cooking.
RE: Holy crap!! by Nathan on 10-06-2005 at 06:42 PM
lol, Problem is you know those tiny plugs for the case the ones that you need to put in to be able to use the switch on button/reset/hdd l.e.d etc how would i get instructions to were they go cos i took them out to stop spreadig of electricity
My motherboard is Foxconn NF4K8AC-RS thanks
I've tried there website and googleing ( but my googleins skills are crap!)
RE: Holy crap!! by Reaper on 10-06-2005 at 06:45 PM
quote:it would be quite difficult, because when i helped my friend to change his case, i told him to note down what order they went in and drew a diagram. but you should be able to do it if your look in the rite places
Originally posted by msg_plus_freak
My motherboard is Foxconn NF4K8AC-RS thanks
I've tried there website and googleing ( but my googleins skills are crap!)
RE: Holy crap!! by Plik on 10-06-2005 at 06:53 PM
quote:
Originally posted by msg_plus_freak
e ones that you need to put in to be able to use the switch on button/reset/hdd l.e.d etc how would i get instructions to were they go cos i took them out to stop spreadig of electricity
My motherboard is Foxconn NF4K8AC-RS thanks
I've tried there website and googleing ( but my googleins skills are crap!)
RTFM
. Page 12 has a labeled image showing where every thing goes.
RE: Holy crap!! by multimillion2k on 10-06-2005 at 07:17 PM
quote:Generally if you've fried something you can smell a bit of burning (a bit like when you put a cd into the microwave) and you might see some carbon residue around the burnt area (black powder).
Originally posted by msg_plus_freak
How would you tell if any of the components/motherbaord is fried?
RE: Holy crap!! by Nathan on 10-07-2005 at 07:13 AM
When you turn on the power (if you dont have those cases plugs plugged in) would anything happen?
My mum seems to think the motherbaord is fried but i think different.
she says if the fans on the board dont fire up when switchted on its fried!
RE: Holy crap!! by surfichris on 10-07-2005 at 07:32 AM
That could also just mean there is no power from the power supply. Nothing will boot without the power supply working.
quote:No, because without the power switch button connected it cannot boot.You may see an indicator light on the motherboard if it has one built in (alot of new ones ship with LED's to show you if the motherboard is receiving power or not).
Originally posted by msg_plus_freak
When you turn on the power (if you dont have those cases plugs plugged in) would anything happen?
If you saw sparks around the PSU (and only the PSU) then it is fairly safe to assume the PSU is the only part affected - however you won't know until you can try another one. If there was sparking around near the motherboard, then it's time to look it up.
Oh, also, about them not offering anything under the warranty. All parts you purchased would have come with 12 months manufactuers warranty. That has nothing to do with who you bought it off, and they can't knock you back if you need something replaced - they need to organise the RMA and transfer (Return to manufactuer). The only part they have in it is they are the ones who send the broken parts off to get replacements.
Manufactuers warranty is NOT the warranty the store offers, they should, however, be able to return parts that are faulty or not working.
RE: Holy crap!! by mwe99 on 10-07-2005 at 11:04 AM
Aria are actually a quite decent company, hell i might even apply for a job.
http://www.aria.co.uk/RMAEntry.asp
try that, if not email them and they'll return it or exhchange
RE: RE: Holy crap!! by CookieRevised on 10-07-2005 at 12:38 PM
quote:They most likely meant check the PSU if it is in the right setting!!!! Some PSU's can run on 220V or on 120V depending in which country and thus on what kind of power grid you are... Just as -dt- said:
Originally posted by traxor
quote:They can't say that to you, you shouldn't have to check the PSU before you start a computer
Originally posted by msg_plus_freak
No aria said "sorry this is not part of our warranty. You should of checked the psu!"
quote:
Originally posted by -dt-
hahaha you didnt have the red switch on the back switched the right way for your country?
If that is something you did not do, than it is quite possible that the warrenty indeed doesn't cover that as it is your own fault.
----
quote:1) opening the computer case often violates the warrenty.
Originally posted by msg_plus_freak
I plugged it in and i switched it on and it sparked inside the psu. looked in side part is fried.
2) opening the PSU voids the warrenty for sure!!!!
----
quote:Although correct, complaining doesn't mean they must replace the broken part. I'm not even sure if they legally must provide instructions.
Originally posted by Madman
Edit: If it came with no instructions then you can complain because most people wont know about the voltage changeing switch
----
About the "no instructions": It could be well possible that somewhere on their site there is a general instructions page which clearly states that you need to check the voltage switch on such switchable PSU's before turning on the PC. This page could also be a small print when you ordered the PC. Or it could be on your HDD (yes, I know that's kind of stupid, but it often happens)... All this just to say that many times there are instructions given one way or the other, it is only that many people overlook them. They might even simply put a small text saying "computer sold as-is" meaning you only get what you see and if you buy it, you agree with that. The question if all this is "correct" and user-friendly or not doesn't matter.
(on a personal note: I wouldn't buy ANY computer, no matter what price, if it doesn't come with a full mobo manual and other original manuals of the manufacture, unless I'm 500% certain I know exactly what type of components they've used and where to find the original manuals for them)
----
quote:A chip is often already 'fried' without any visual indication. A chip doesn't need much to fry. In most cases you see (and smell) absolutely nothing on broken mobo's.
Originally posted by multimillion2k
quote:Generally if you've fried something you can smell a bit of burning (a bit like when you put a cd into the microwave) and you might see some carbon residue around the burnt area (black powder).
Originally posted by msg_plus_freak
How would you tell if any of the components/motherbaord is fried?
eg: it only takes a very tiny scratch on the surface or an interruption on one of the layers of the mobo to brake it. If this happens in one of the layers inbetween (a mobo often consists of multiple layers) you even wouldn't see it under the magnifying glass.
----
Some interesting stuff (note that these are very common things and many companies have more or less the same terms)
quote:
http://www.aria.co.uk/Terms.asp
Format of the contract
vii) Aria Technology Ltd gives no assurance as to the mutual compatibility of components sold on any single invoice. It is the responsibility of the buyer to ensure that the goods purchased are suitable for the purpose intended. Advice sought by the customer from the Company in this respect may be given but cannot be relied upon by the customer or guaranteed by the Company unless the Company has access to the working system and the ability to carry out a full inspection of any software or operating system.
Delivery
ix) Upon receipt of your order you will be asked to sign for the goods received in good condition. If the package does not appear to be in good condition then please refuse the delivery. If you are unable to check the contents of your delivery at the point of delivery then please sign for the parcel as “UNCHECKED”. Failure to do so may affect any warranty claims that you make thereafter.
Your right of cancellation
1) You have the right to cancel the contract at any time up to the end of 7 working days after you receive the goods (see below).
2) To exercise your right of cancellation, you must give written notice to the Supplier by hand, post or via email to cserv@aria.co.uk , giving details of the goods ordered and (where appropriate) their delivery. Notification by phone is not sufficient.
3) etc...
Warranty
1) All goods supplied by the Supplier are warranted free from defects for 12 months from the date of supply (unless otherwise stated). This warranty does not affect your statutory rights as a consumer.
2) This warranty does not apply to any defect in the goods arising from fair wear and tear, wilful damage, accident, negligence by you or any third party, use otherwise than as recommended by the Supplier, failure to follow the Supplier´s instructions, or any alteration or repair carried out without the Supplier´s approval.
7) Items purchased from the Bargain Basement or sold at a special price as end of line or for other reasons that prevent them from being sold as new are sold with a 30 day warranty only. These items may be second user, refurbished or discontinued stock. They may be missing drivers, manuals, cables and accessories. Packaging, if supplied, may not be in new condition. All items are tested working.
8) Any items which are returned under the warranty and are found to be in a working condition will be charged a testing fee of £10 or 10% of the value of the goods, whichever is the greater.
---------
Now, all the things said is assuming the PSU has got a voltage switch. It is a small red switch, often covered by a translucent plastic cover (see No 3 on the image):
![[Image: quingu_01.jpg]](http://www.enermax.com.tw/image/quick/quingu_01.jpg)
![[Image: quingu_12.jpg]](http://www.maxpoint.com/downloads/images/quingu_12.jpg)
![[Image: quingu_13.jpg]](http://www.maxpoint.com/downloads/images/quingu_13.jpg)
If it doesn't have that, than it most certainly is/was a faulty PSU and your are intitled to a refund or replacement (unless you've broken the warrenty).
Or it could be that the PSU doesn't have voltage switch but was not compatible with your power grid (eg: a 130V PSU on a 230V power grid). This is usually indicated by either some writing on the PSU which clearly states the needed AC power, or is indicated by a small engraving:
![[Image: quingu_14.jpg]](http://www.maxpoint.com/downloads/images/quingu_14.jpg)
RE: Holy crap!! by tomfletcherman on 10-07-2005 at 05:57 PM
It is down to the switches on the back of the psu, my friends were rather silly and one tried to make his have a greater output power, so he flicked the red switch.... long story short, he phoned up his other friend and told him what he had done, and he did it too thinking that it would help, but only after he'd said what he'd done did he proceed to say it blew up his psu.
RE: Holy crap!! by Nathan on 10-08-2005 at 07:23 AM
i need instructions for were those ltittle connectors though because that page didnt help
RE: Holy crap!! by CookieRevised on 10-08-2005 at 12:55 PM
quote:If the type of motherboard is exactly the one you said earlier, then the manual posted by Madman is the one you should use. It is a very clear manual and describes everything in a very detailed manner as where to connect all the stuff on the mobo.
Originally posted by msg_plus_freak
i need instructions for were those ltittle connectors though because that page didnt help
Nobody will be able to give you more detailed info as described in that manual. With all respect, but if you fail to read that manual or don't understand it, then maybe you also shouldn't be fiddling with this kind of stuff and let someone with the proper knowledge do it for you...
quote:
Originally posted by Madman
quote:RTFM
Originally posted by msg_plus_freak
the ones that you need to put in to be able to use the switch on button/reset/hdd l.e.d etc how would i get instructions to were they go cos i took them out to stop spreadig of electricity
My motherboard is Foxconn NF4K8AC-RS thanks
I've tried there website and googleing ( but my googleins skills are crap!)
RE: Holy crap!! by Negro_Joe on 10-08-2005 at 12:59 PM
my dad blew up our old computer by changing the voltage switch, while it was on, it just went 'PWuUfFFFffffTTTTTTtttT' and turned off,and then wouldnt turn on or anything....i love my new PC....
RE: Holy crap!! by DJKAL on 10-16-2005 at 04:18 PM
awww lol
ive done the same thing before, only my pc was running at the time!! - i thought mmm whats this switch do and moved then a load of sparks! lol
that was just after buying a new psu and new motherboard, cos i fried them both on my old pc! wasnt happy
so if, like me second time, you might be lucky and itl just be the psu 
good luck!
RE: RE: Holy crap!! by eren on 06-18-2007 at 09:14 PM
quote:
Originally posted by mwe99
Aria are actually a quite decent company, hell i might even apply for a job.
http://www.aria.co.uk/RMAEntry.asp
try that, if not email them and they'll return it or exhchange
In terms of customer satisfaction the current ratings of Aria Technology Limited ("Aria PC Technology") aria.co.uk, mostly over returns, variy on some sites from 67% ngative to 0 out of 10 for the past 6 months -with a continuously dropping lifetime rating of now only 3.03 out 10, in "Britain's biggest computer magazine with a product rating of only 3, and another computer magazine recently having announced that what Aria Technology Limited submitted for its labaratory tests was not what it was selling to the consumers -there are consumer comments in terms of receipt neither of goods ordered (or even back what were returned) nor a refund.
RE: Holy crap!! by WDZ on 06-18-2007 at 09:21 PM
Thanks for the info, but this thread is over 20 months old... 