HELP ("service is unavailable") - Printable Version
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+----- Thread: HELP ("service is unavailable") (/showthread.php?tid=52284)
HELP ("service is unavailable") by Brooke on 10-27-2005 at 03:50 AM
When i sign in to msn 7.5 that i just downloaded it says that the service is unavailable when its not and that a firewall may be blocking it and its not so i dunno what to do...Can Someone please help me
RE: HELP ("service is unavailable") by Hank on 10-27-2005 at 04:41 AM
can you sign into Windows Messenger using that client?
RE: HELP ("service is unavailable") by Brooke on 10-27-2005 at 04:46 AM
I can't sign into windows messenger
RE: HELP ("service is unavailable") by DragonX on 10-27-2005 at 04:51 AM
quote:Do u happen to have a firewall ?
Originally posted by Brooke
and that a firewall may be blocking
RE: RE: HELP ("service is unavailable") by Brooke on 10-27-2005 at 04:52 AM
quote:yes but we disabled it but it still doesnt work
Originally posted by DragonX
quote:Do u happen to have a firewall ?
Originally posted by Brooke
and that a firewall may be blocking
RE: HELP ("service is unavailable") by DragonX on 10-27-2005 at 04:56 AM
quote:Which firewall are you using?
Originally posted by Brooke
yes but we disabled it but it still doesnt work
RE: RE: HELP ("service is unavailable") by Brooke on 10-27-2005 at 04:58 AM
quote:we are using Norton personal firewall
Originally posted by DragonX
quote:Which firewall are you using?
Originally posted by Brooke
yes but we disabled it but it still doesnt work
RE: HELP ("service is unavailable") by DragonX on 10-27-2005 at 05:00 AM
did u click on the troubleshoot button ? if so, what message did it give you ?
RE: RE: HELP ("service is unavailable") by Brooke on 10-27-2005 at 05:04 AM
quote:
Originally posted by DragonX
did u click on the troubleshoot button ? if so, what message did it give you ?
RE: HELP ("service is unavailable") by Hank on 10-27-2005 at 05:05 AM
what about an Ad-Aware Blocker?
RE: RE: HELP ("service is unavailable") by Brooke on 10-27-2005 at 05:08 AM
quote:no we dont have it
Originally posted by Animal
what about an Ad-Aware Blocker?
RE: HELP ("service is unavailable") by DragonX on 10-27-2005 at 05:08 AM
quote:Wouldn't that just block the process as opposed to the connection ? (Just a thought)
Originally posted by Animal
what about an Ad-Aware Blocker?
=====
Brooke, you should try to connect to WebMessenger in the mean time to make sure that your account can connect - and from what i read, it seems that there isn't much that can be done but wait.
RE: RE: HELP ("service is unavailable") by Brooke on 10-27-2005 at 05:10 AM
quote:i have went to web messenger and it worked
Originally posted by DragonX
quote:Wouldn't that just block the process as opposed to the connection ? (Just a thought)
Originally posted by Animal
what about an Ad-Aware Blocker?
You shoudl tyr to connect to WebMessenger in the mean time to make sure that your account can connect - and from what i read, it seems that there isn't much that can be done but wait.
RE: HELP ("service is unavailable") by DragonX on 10-27-2005 at 05:17 AM
I guess maybe wait until tmr (or in a couple of hours) and try to sign in again. I don't know what else to suggest, maybe some1 else will be able to help u out some more.
Glad i could help. - well sorta 
RE: RE: HELP ("service is unavailable") by Brooke on 10-27-2005 at 05:18 AM
quote:ok, thanks for your help
Originally posted by DragonX
I guess maybe wait until tmr (or in a couple of hours) and try to sign in again. I don't know what else to suggest, maybe some1 else will be able to help u out some more.
Glad i could help. - well sorta
RE: HELP ("service is unavailable") by Discrate on 10-27-2005 at 06:12 AM
click trouble shoot if that dosent work mayby its the msn network which is having problems it should be wrking really soon
RE: HELP ("service is unavailable") by stephen_wq on 10-29-2005 at 07:33 AM
Im in the same position, i have NPF as well, and i turned it off and it still won't connect. Exept, mine says some crap about a default gateway when the connection troubleshooter is run. It says it is offline.. my default gateway is nothing on my network card, and has never been anything, ever, since i connect directly through a usb adsl modem.
This problem happened as soon as i installed the latest 311 update.
I have no idea how to fix this, stupid microsoft and your badly built programs 
RE: HELP ("service is unavailable") by absorbation on 10-29-2005 at 10:08 AM
Maybe the server is down in your area, you can just wait or use xerver 
Download XServer to connect to a different msn server
It is usually a good idea to see if installing the latest MSN Messenger version solves your problem if you are running an older version.
And what is the error code you get, just to let know it can help more
RE: HELP ("service is unavailable") by stephen_wq on 10-29-2005 at 10:26 PM
Well, my point was, that i installed the latest one, and thats when it stuffed up. im on a different XP machine in the same house running the older one, and it works perfectly. No way im getting that update.
edit: woo and yay, it randomly started working after 2 restarts 
oh well, looks like my problems solved.
No idea what was with "default gateway"
RE: HELP ("service is unavailable") by ShawnZ on 10-30-2005 at 12:47 AM
quote:
Originally posted by DragonX
Brooke, you should try to connect to WebMessenger in the mean time to make sure that your account can connect - and from what i read, it seems that there isn't much that can be done but wait.
Isn't it sort of obvious that webmessenger would work after seeing the error in Troubleshoot.bmp.png?