Sorry if this has been posted countless times, but I have a HUGE problem.

I installed Messenger Plus and the sponsor not realising that I was installing adware at the time.

I got pop-ups for a year after they started almost a month after I installed messenger Plus. Of course I didn't associate it with the installation.

I eventually realised it was Msg Plus. So I removed it and the sponsor program.

However, I am still to this day getting 5-10 pop-ups every 30 seconds. This happens especially when I start typing. There are even pop-ups which make you click the cancel button 5 times before it disappears.

Do you know how annoying that is?

I have used adware removal programs since then (How was I supposed to know it would affect it when I didn't know it was msg plus in the first place?) and tried re-installing and uninstalling msg Plus and sponsor program.

Please give me suggestions/ methods to get rid of this.

Do you have your pop-up blocker turned on??
Try using house call (search in google) and do a scan.
Other than that just make sure your popup blocker is turned on etc.

And last i heard the sponsor wasnt ad-ware If you get it fixed reinstall Messenger Plus without the sponsor

I think you do have adware, but installed by surfing the web or with any program. If you removed the sponsor, it will not install itself again.
Never.
Do a Scan with Spybot search and destroy and Adaware by lavasoft... and remove everything it detects
you can download them from download.com

quote:

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Originally posted by DevilFX
And last i heard the sponsor wasnt ad-ware

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quote:

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Originally posted by DevilFX
Do you have your pop-up blocker turned on??
Try using house call (search in google) and do a scan.
Other than that just make sure your popup blocker is turned on etc.

And last i heard the sponsor wasnt ad-ware If you get it fixed reinstall Messenger Plus without the sponsor

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How did you remove the sponsor in the first place?

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Originally posted by Fraser
The sponsor is adware. Anything that reveals itself with no permission constantly like that and doesn't allow you to close it properly is adware.

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Originally posted by UTI

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Originally posted by DevilFX
And last i heard the sponsor wasnt ad-ware

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The sponsor is indeed ad-ware.... ad-ware in no means harms your computer... But I don't think that you should be getting popups like you say from it either.... I think there could be something else you installed causing most of it... If you still want to use Plus! jsut reinstall it without the COMPLETELY OPTIONAL ad-ware that comes with it.

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Originally posted by UTI

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Originally posted by Fraser
The sponsor is adware. Anything that reveals itself with no permission constantly like that and doesn't allow you to close it properly is adware.

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Yes, but it's optional... and the adware that comes with Plus! is in the form of a search bar and a few icons on the desktop... not pop ups like you are saying... I'm going to have to agree with Nagini.

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You have your definition of adware of adware a bit twisted..
read:
http://en.wikipedia.org/wiki/Adware
Adware in Msgplus is completely optional!
You are asked in the installer if you want to install it or not.
With what programs have you scanned?
Popup blockers do nothing against adware, as it come from your computer.

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Originally posted by Fraser

quote:

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Originally posted by UTI

quote:

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Originally posted by Fraser
The sponsor is adware. Anything that reveals itself with no permission constantly like that and doesn't allow you to close it properly is adware.

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Yes, but it's optional... and the adware that comes with Plus! is in the form of a search bar and a few icons on the desktop... not pop ups like you are saying... I'm going to have to agree with Nagini.

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Have you ever installed it and seen for yourself?

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quote:

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Originally posted by Fraser
Have you ever installed it and seen for yourself?

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Originally posted by Fraser
Have you ever installed it and seen for yourself?

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Originally posted by [MR]

I have, it wasnt too hard to remove at all, or atleast it shouldnt be.

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Originally posted by UTI
Yes... the old one... it's a search bar and a few desktop icons... I think the new one is slightly different... but I don't think Patchou would allow anything that bad.

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Well whatever it is, its really bad. Can you imagine having pop-ups every 20-30 seconds when you're trying to write an e-mail? This even happens when I'm not connected to the net too. I need some practical solutions please.

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Originally posted by Nagini

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Originally posted by Fraser
Have you ever installed it and seen for yourself?

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Yes, I have.
The new Msg Plus! 3.63 has another sponsor program, which is new.
What version of Plus do you have?

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Originally posted by [MR]

I have, it wasnt too hard to remove at all, or atleast it shouldnt be.

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It will be hard to remove if you try to remove it by yourself or with adware removal programs, as you will corrupt installer.
Please mention If you have tried that.

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ok, Please download and run Spybot and Adaware as mentioned before, That adware is NOT part of MsgPlus!
Tell us the results..
Also, a bit offtopic, do not double post, use the edit button on the lower left part of your post. Read the rules Please. http://shoutbox.menthix.net/rules.html

quote:

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Originally posted by Nagini
ok, Please download and run Spybot and Adaware as mentioned before, That adware is NOT part of MsgPlus!
Tell us the results..
Also, a bit offtopic, do not double post, use the edit button on the lower left part of your post. Read the rules Please. http://shoutbox.menthix.net/rules.html

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Ok, could you post your Hijackthis! log?
Run spybot and adaware and tell us how it went

So please run a scan and tell us the results... having the program isn't good if you don't scan your computer on occasion.

I scan on daily basis. But I will post logs yes.

HijackThis! log

Logfile of HijackThis v1.98.2
Scan saved at 01:21:55, on 17/05/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe
C:\windows\System32\svchost.exe
C:\windows\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\windows\system32\nvsvc32.exe
C:\windows\system32\rundll32.exe
C:\windows\Explorer.EXE
C:\windows\system32\ctfmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\windows\system32\cisvc.exe
C:\windows\system32\cidaemon.exe
C:\Documents and Settings\Fraser\My Documents\Programs\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com/ie
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.google.com/keyword/%s

This is very strange. Being beta testers for Messenger Plus! we have to install the sponsor software aswell, and something like this happening is very strange indeed. I'm still honestly not convinced that it is Messenger Plus! that installed the adware on your system in the first place.

Like you said, you're "good" at computers, so then why did you install the sponsor in the first place? When it clearly explains what it is in the EULA.

(Sorry if I came across as rude in that last bit btw, I was just trying to prove a point).

Also:

I'm surprised nobody has offered this advice.

Download the latest version of Messenger Plus! from http://msgplus.net/download.php and run the installer. Make sure that you do install the sponsor software when doing this. Once installed, reboot your computer and go to Control Panel > Add/Remove Programs and un-install the sponsor.

I allready did re-install.

As for installing the sponsor, I didn't realise, I thought I was doing a good thing giving support. Was tired and didn't read it properly.

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Originally posted by traxor
I'm surprised nobody has offered this advice.

Download the latest version of Messenger Plus! from http://msgplus.net/download.php and run the installer. Make sure that you do install the sponsor software when doing this. Once installed, reboot your computer and go to Control Panel > Add/Remove Programs and un-install the sponsor.

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quote:

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Originally posted by Nagini

quote:

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Originally posted by traxor
I'm surprised nobody has offered this advice.

Download the latest version of Messenger Plus! from http://msgplus.net/download.php and run the installer. Make sure that you do install the sponsor software when doing this. Once installed, reboot your computer and go to Control Panel > Add/Remove Programs and un-install the sponsor.

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He said he removed it properly...

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Hmm... I think he uninstalled it wrong, and that he also has many other spyware-adware problems

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Originally posted by Nagini
Hmm... I think he uninstalled it wrong, and that he also has many other spyware-adware problems

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Originally posted by UTI
Some people aren't as good as they think they are... I'll admit... I'm not too good with them... but I'm definately smarter than a lot of people.

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If you have the newest version of Messenger Plus!, these popups should not be caused by the bundled adware. The sponser bundled with version 3.63.xx onwards has popups which should never require "clicking a cancel button 5 times" like you stated.

Your adware is most likely caused by something else, especially, as you stated considering that you have apparently removed all instances of the sponser already.

Its Offical.

He said he has had these problems for about a year.

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I got pop-ups for a year after they started almost a month after I installed messenger Plus. Of course I didn't associate it with the installation.

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While trying to help is good, I'm afraid I didn't read anything truly helpful until trax posted. Why it took that long to suggest the full removal instructions I'll never understand.

I think I'll PM the guy, try to explain everything fully, and offer some friendly advice.

MSGPLUS may not be the only thing that has installed this stuff on his computer, which is why when he has uninstalled it, he still has the problem.

People these days are too quick to blame one specific thing for problems they are having.