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Plus have been installed, but seems like I haven't - Printable Version

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+--- Forum: Messenger Plus! for Live Messenger (/forumdisplay.php?fid=4)
+---- Forum: WLM Plus! Help (/forumdisplay.php?fid=12)
+----- Thread: Plus have been installed, but seems like I haven't (/showthread.php?tid=61312)

Plus have been installed, but seems like I haven't by denimous on 06-25-2006 at 02:26 PM

I've downloaded Plus 4 n I have installed it, but it seems like I haven't installed it.. Doesn't appear a option "Plus" pn WLM,Doesn't show any error on natlationor when I open the WLM...
Someboy can help me??
I have the WLM's version 0792 ande i've tried w/ the version 787 Too...


RE: Plus have been installed, but seems like I haven't by Val on 06-25-2006 at 02:33 PM

Hello denimous,
Can you please check in your "add or remove programs menu" to see if Messenger Plus! Live is installed. To get there press the start menu, click control panel and double click on"add or remove programs", then look in the rather long list for Messenger Plus! Live.

If you have it in the list that means it was installed. Uninstall it from there and then download Messenger Plus! Live from http://www.msgpluslive.net/download/

If you don't see it in the list that means that something went wrong in the installation or you canceled it during installation. Please download it from the offical site and tell me your result.

EDIT:
Be sure to have the latest WLM installed on your computer, it should be build 787. You can check by opening your contact list, clicking help and then "About Messenger"


RE: Plus have been installed, but seems like I haven't by denimous on 06-25-2006 at 02:35 PM

Yeah..
This is installed...
I've already uninstalled and installed 4 times.. But it's still not working...


RE: Plus have been installed, but seems like I haven't by jmccarroll on 06-25-2006 at 03:07 PM

Do you have Plus! 3.63 installed as well?


RE: Plus have been installed, but seems like I haven't by andersonshatch on 06-25-2006 at 03:09 PM

I have this same problem..... i am running the latest build, Messenger Plus appears in the uninstall menu but has not been installed into windows live messenger, i have tried uninstalling MsgPlus and msn messenger live a couple of times and once i even deleted their registry and app data files... still not working :(
I don't and never have had msn plus version 3.? installed
Josh


RE: Plus have been installed, but seems like I haven't by denimous on 06-25-2006 at 03:10 PM

First I tried just w Plus 4. Did'nt work.
Then I installed 3.63.
Just w 3.63 had the option Plus on WLM. But I hadn't acess for his options beacuse is for other version..
Then, I installed Plus 4... the instalation ended without problem, and opened the WLM. But the messenger didn't had the Plus option anymore..


RE: Plus have been installed, but seems like I haven't by jmccarroll on 06-25-2006 at 03:15 PM

I think you need to have both of them installed, although I'm not sure if I'm correct with that statement.  I have both installed and Plus! Live hooks correctly with WLM.


RE: Plus have been installed, but seems like I haven't by Voldemort on 06-25-2006 at 03:18 PM

No, you dont need to have both installed.... can you restart after installing again?


RE: Plus have been installed, but seems like I haven't by denimous on 06-26-2006 at 02:21 AM

I reestarted my computer after instal it again..
But nothing happen..


RE: Plus have been installed, but seems like I haven't by vietsmistsa on 06-26-2006 at 04:13 AM

I also have the same problem!!

When MP!L is running normally and the plus! tab does appear on the WLM Window there should be a process running called MPtools.exe

In our case MPtools.exe isn't running so therefore Plus! is not running along with WLM!!!

What should i do??:@:@


RE: Plus have been installed, but seems like I haven't by Chestah on 06-26-2006 at 06:16 AM

quote:
Originally posted by vietsmistsa
I also have the same problem!!

When MP!L is running normally and the plus! tab does appear on the WLM Window there should be a process running called MPtools.exe

In our case MPtools.exe isn't running so therefore Plus! is not running along with WLM!!!

What should i do??:@:@

Messenger Plus! Live doesn't have a process running called "MPtools.exe" - infact Msgplus! Live doesn't have a process running at all. It runs in the WLM process.

Wait until Patchou reads this thread. :)
RE: Plus have been installed, but seems like I haven't by vietsmistsa on 06-26-2006 at 06:18 AM

oh well that explains alot......

some guy on Web Chat told me that there was a running process called MPtools.exe my bad


RE: Plus have been installed, but seems like I haven't by Voldemort on 06-26-2006 at 06:23 PM

You did download from msgpluslive.net and not other sites right?


RE: Plus have been installed, but seems like I haven't by vietsmistsa on 06-26-2006 at 07:31 PM

yep


RE: Plus have been installed, but seems like I haven't by denimous on 06-27-2006 at 01:26 AM

I'm not the only one!!! Thanx!!!!

Well..
I 've downloaded it on msgpluslive.net too...

In folder "Messenger Plus", just have 3 "*.exe" files: Log Viewer, MPTools and Uninstall. I guess that there should have another file, like Plus.exe (i.e.), am I wrong???


RE: Plus have been installed, but seems like I haven't by Chrono on 06-27-2006 at 01:36 AM

quote:
Originally posted by denimous
In folder "Messenger Plus", just have 3 "*.exe" files: Log Viewer, MPTools and Uninstall. I guess that there should have another file, like Plus.exe (i.e.), am I wrong???
wrong, Plus! doesnt have an executable.
Read this:
quote:
Originally posted by Chestah

Messenger Plus! Live doesn't have a process running called "MPtools.exe" - infact Msgplus! Live doesn't have a process running at all. It runs in the WLM process.

Wait until Patchou reads this thread. 

RE: Plus have been installed, but seems like I haven't by denimous on 06-27-2006 at 02:33 PM

Well...
I've tried everything that evertone said to do...
:(


RE: Plus have been installed, but seems like I haven't by cathshelley on 06-27-2006 at 04:28 PM

I am having the same problem too. I have installed it from the proper site, followed all the instructions, and the plus menu bar simply says "software not loaded", which when clicked on says that an error occured while plus was loading.

Any further ideas anyone? *-)

Thanks,
Cath.


RE: Plus have been installed, but seems like I haven't by denimous on 06-27-2006 at 09:19 PM

Here, I don't have the plus menu bar... this is my problem. I've instaled, but I can't see this option...


RE: Plus have been installed, but seems like I haven't by Fuzzles on 06-28-2006 at 12:09 AM

Alll of you with this problem Go to C:/Program Files/MSN Messenger and delete "riched20.dll" if its there
This is a file if you ever had smiley central, if you still currently have smiley central on un-install it.


RE: Plus have been installed, but seems like I haven't by vietsmistsa on 06-28-2006 at 12:59 AM

the only way that i could use Plus! on WLM was to use a different windows account (not the one you were using)


RE: Plus have been installed, but seems like I haven't by denimous on 06-28-2006 at 02:20 AM

Fuzzles:
I don't have this file on this folder...


vietsmistsa:
"the only way that i could use Plus! on WLM was to use a different windows account (not the one you were using) "

I didn't get it...


RE: Plus have been installed, but seems like I haven't by Kally on 06-28-2006 at 02:34 AM

What happens if it doesn't allow me to delete this file?  I get an error message telling me that it cannot be deleted that it is write protected.


RE: Plus have been installed, but seems like I haven't by cathshelley on 06-28-2006 at 07:52 AM

I had the previous version of Messenger Plus installed before, which is where I think this comes from. Its ignoring my Messenger Plus live installation though, so I think we have the same issue...


RE: RE: Plus have been installed, but seems like I haven't by davidlau on 06-28-2006 at 08:11 AM

quote:
Originally posted by Fuzzles
Alll of you with this problem Go to C:/Program Files/MSN Messenger and delete "riched20.dll" if its there
This is a file if you ever had smiley central, if you still currently have smiley central on un-install it.

thz a lot, it's useful. when i remove it,plus work normally, not problem.
THZ!!!
RE: Plus have been installed, but seems like I haven't by Christophera on 06-28-2006 at 04:44 PM

i don't know how similar my problem is to any of yours...but i'm suffering from this problem and its driving me mad, that i'm more likely to throw out every single swear word i can think of at MSN and Messenger Plus with a gentle push.
Ok, here's my annoying problem: i've downloaded the NEWEST (according to the site) Messenger Plus  and WLM. HOWEVER, theres the 'plus' tab, but annoyingly,  it says it is NOT compatible. I've deleted everything and reinstalled it, and i'm really getting fed up with it, so is there anyway which this annoying thingy can be fixed without having me being hateful towards Messenger Plus and MSN, cuz to be honest, i'm beginning to hate this new msn.
The problem doesn't stop here. My sister claims that it is starting file shares of Messenger Plus with her in WLM. It sounds dangerous to me and is black naming me. So IS there a way to fix this annoying bug? and i'm more desperate to get rid of it and get it fixed than ever...cuz i'm gonna be away for a month.


Actually...disregard my angry post...i can finally post a happy post...cuz straight after my angry post, it worked! just like magic...
now i wonder wut happend to the /bigkiss quick text...i feel so alienised to this program again...
RE: Plus have been installed, but seems like I haven't by cathshelley on 06-28-2006 at 05:27 PM

And you still don't know how it happened?
I have just reinstalled mine for the umteenth time, and it still wont work. Says 'software not loaded' - i miss its features!!!

Help me please someone!

That file that someone said to remove doesn't exist, and i've run out ideas...

Cheers,
C.


RE: Plus have been installed, but seems like I haven't by denimous on 06-29-2006 at 07:54 PM

No one can help us?!


RE: Plus have been installed, but seems like I haven't by r00tcracker on 06-30-2006 at 01:32 AM

Hey, I have the same problem as the first poster.

I have 2 users on my computer (WINDOWS USERS, NOT MESSENGER USERS).... I installed PLUS under my username (btw I have admin privileges) and the PLUS Menu doesn't even appear in my messenger window....(you know, next to HELP)..

But if I switch to the other user on the computer, PLUS is installed and working fine!!!

I tried everything already... uninstall messenger, plus, clean the registry. everything!!! I even copied the registry keys from the other user to my user.

Still can't see the PLUS menu!.

Im going crazy.... please help!!!!

I have the latest of both messenger and plus    792 and 235.

Thanks for your help.

r00tcracker


RE: Plus have been installed, but seems like I haven't by denimous on 07-07-2006 at 12:30 AM

I'm having the same problem..
I tried the non-admin account, and the Plus is ok...
Why adminitrators can't use Plus?????


RE: Plus have been installed, but seems like I haven't by denimous on 07-26-2006 at 05:35 PM

...
It's not working yet...

Somebody can help me?!


RE: Plus have been installed, but seems like I haven't by Th3Sh0w on 07-26-2006 at 09:41 PM

I have the same problem! =/

look my screen shot : http://shoutbox.menthix.net/attachment.php?pid=699931

as you can see in one account works, in another it doesnt!


RE: Plus have been installed, but seems like I haven't by vaccination on 07-26-2006 at 09:44 PM

Unistall it off the non-administrator account and install it again on the administrator account. See if that works, post back about what happens.


RE: Plus have been installed, but seems like I haven't by Th3Sh0w on 07-26-2006 at 09:48 PM

I've already done that..

But.. still not workin..

I used to get 2 admin accounts
and in 1 its worked, and another dont work!


RE: Plus have been installed, but seems like I haven't by denimous on 07-27-2006 at 02:01 AM

Stil not working here too...

Why admin can't have Plus!??
:@


RE: Plus have been installed, but seems like I haven't by gav2k on 07-27-2006 at 12:50 PM

i have the same issue. not being able to have tabb'd chats is killing me


RE: Plus have been installed, but seems like I haven't by bergy on 07-30-2006 at 09:38 AM

same problem here.... HELP!!!


RE: Plus have been installed, but seems like I haven't by CookieRevised on 07-30-2006 at 10:35 AM

(This is going to sound harsh, but...)

To everybody in this thread: Stop whining and spamming.

There is so much spam and unrelated stuff posted here that nobody is ever going to be able to help you all like that...


The first thing you should do when you want to get support is (after you've searched the forums of course):

- Provide a detailed explanation of what is wrong with your situation.

Simply saying, "yeah I have that problem too" and the likes will not help at all!!! In fact I have seen more posts here like that than anything else. And I'm very certain that people aren't even talking about the same problem at all seeing their further posts, let alone that they are talking about the same versions of software.

- Provide the complete version number of Messenger, and the complete version number Messenger Plus! you (are trying to) use

Many posts here in this thread are all about different versions and what not. So again, stating: "yeah, I have that problem too" is actually most likely wrong for you.

- Provide a list of every other Messenger related software you have on your computer.

Stuff like SmileyCentral, etc... also list the anti-virus software you're using.

- Provide a detailed explanation of what you already have tried and what the result was.

------------------

Only then people might have a chance helping you all out because currently this is pure chaos and nobody will benefit from it. ;)


RE: RE: Plus have been installed, but seems like I haven't by r00tcracker on 07-31-2006 at 04:36 AM

quote:
Originally posted by CookieRevised
(This is going to sound harsh, but...)

To everybody in this thread: Stop whining and spamming.

There is so much spam and unrelated stuff posted here that nobody is ever going to be able to help you all like that...


The first thing you should do when you want to get support is (after you've searched the forums of course):

- Provide a detailed explanation of what is wrong with your situation.

Simply saying, "yeah I have that problem too" and the likes will not help at all!!! In fact I have seen more posts here like that than anything else. And I'm very certain that people aren't even talking about the same problem at all seeing their further posts, let alone that they are talking about the same versions of software.

- Provide the complete version number of Messenger, and the complete version number Messenger Plus! you (are trying to) use

Many posts here in this thread are all about different versions and what not. So again, stating: "yeah, I have that problem too" is actually most likely wrong for you.

- Provide a list of every other Messenger related software you have on your computer.

Stuff like SmileyCentral, etc... also list the anti-virus software you're using.

- Provide a detailed explanation of what you already have tried and what the result was.

------------------

Only then people might have a chance helping you all out because currently this is pure chaos and nobody will benefit from it. ;)



Ok, here is mine......

MSN Live version 8.0.0792.00
Messenger Live Plus 4.01.240
NOD32 Antivirus.

NO Smiley central, NOTHING.

The problem is that I install Messenger plus and when I open Messenger the PLUS! menu doesn't appear on the MSN toolbar.

If I log on with a NON ADMINISTRATOR account (WINDOWS)... the PLUS! Menu on the toolbar is there... and plus works properly.

How can this be????

Hope now someone can help.

And thats MY problem detailed there!!!!

EDIT: I tried creating another user with administrator privileges, and plus WORKS on that account... but still not on mine (The original Administrator)
RE: Plus have been installed, but seems like I haven't by Th3Sh0w on 08-03-2006 at 01:16 AM

And I say the same that r00txcracker said


RE: Plus have been installed, but seems like I haven't by denimous on 08-12-2006 at 12:24 AM

CookieRevised, have you read all the messages of this topic?? I've already said all of this that you have asked....


Anyway...


I have the same problem described by r00tcracker...


RE: Plus have been installed, but seems like I haven't by FineWolf on 08-12-2006 at 12:29 AM

All the same configuration people? I can rule out NOD32 being the cause of the problem, I use it myself and I do not experience the problem you guys are experiencing.


RE: Plus have been installed, but seems like I haven't by Th3Sh0w on 08-13-2006 at 06:30 AM

...



msn 7.5 with old plus worked normally in all accounts.

but 8.0 with msgpluslive doesnt work in both accounts.


I've done all dat u all have said, but doesnt work!


RE: Plus have been installed, but seems like I haven't by r00tcracker on 08-14-2006 at 08:42 AM

Yeah, NOD is ok, because its installed on all the other accounts.

But this thing is driving me crazy.

There is no help, no one knows whats going on.

And do PATCHOU actually read this forums????

:)


RE: Plus have been installed, but seems like I haven't by Zahid™ on 08-14-2006 at 09:08 AM

quote:
Originally posted by r00tcracker
And do PATCHOU actually read this forums????
Yes.

RE: RE: Plus have been installed, but seems like I haven't by r00tcracker on 08-14-2006 at 10:16 PM

quote:
Originally posted by Zahid™
quote:
Originally posted by r00tcracker
And do PATCHOU actually read this forums????
Yes.



And does he know about this problem??
RE: Plus have been installed, but seems like I haven't by denimous on 08-28-2006 at 11:55 PM

Does he know?s??????


RE: RE: Plus have been installed, but seems like I haven't by blackjack on 08-29-2006 at 12:08 AM

quote:
Originally posted by denimous
Does he know?s??????


Just wait guys, be patient. Patchou is not a robot, he does have a life.

He cant read every thread at the same time :S

But.. try Removing all trace of WLM and Plus! Live, then try a FRESH install of both programs.

Note: Dont delete folders like crazy, do a proper uninstallation. :)

Edit: And dont use the same installers, use a Clean (Download again), coz probably they got corrupted while downloading or something.
RE: Plus have been installed, but seems like I haven't by Hank on 08-29-2006 at 12:42 AM

totally uninstall MPL4  an reboot, an then run a Spyware tool an cleanout all the junk an then redownload MPL4 an  install, ,


RE: Plus have been installed, but seems like I haven't by Th3Sh0w on 09-08-2006 at 06:17 PM

Can anybody stop sayin' the same thing always and help us?


RE: Plus have been installed, but seems like I haven't by Patchou on 09-09-2006 at 05:16 AM

this kind of problem generally comes from something else interferring with Plus! on your computer. Please send me an email to mplus@patchou.com and I'll try to work that out with you.