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unable to install WLM - Printable Version

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+----- Thread: unable to install WLM (/showthread.php?tid=62591)

unable to install WLM by sky_xia0 on 07-05-2006 at 02:45 PM

i am unable to install my WLM after i uninstalled it.. an error message comes out saying:
"extracting file failed. it is most likely to be caused by low memory (low disc space for swapping file) or corrupt cabinet file"

please do help!.. before i uninstalled the programme.. my backgrounds wont stay and my personal messages will be gone each time i sign in and out


RE: unable to install WLM by Felu on 07-05-2006 at 02:54 PM

Do u have enough disk space in the C:/ directory?

Also try deleting
The Temp folder is located in \Documents and Settings\(username)\Local Settings\Temp.

Application Data is a hidden folder so, In my computer go to Tools>Folder Options>View and check show
hidden files and folders to view Application Data.


RE: unable to install WLM by sky_xia0 on 07-05-2006 at 03:06 PM

thanks for your help!

i have 61GB of free space in my C:

The Temp folder is located in \Documents and Settings\(username)\Local Settings\Temp.

as for the application data which one do i dele or do i clear the whole file?

up till now.. it doesnt work.. and on start up.. i recieve an error stating my WLM plus is not properly installed


RE: unable to install WLM by Voldemort on 07-05-2006 at 03:07 PM

Please clear your cache and redownload and reinstall, the installation is probably corrupt...,


RE: unable to install WLM by sky_xia0 on 07-05-2006 at 03:09 PM

the cache as in using the disc cleanup?


RE: unable to install WLM by Felu on 07-05-2006 at 03:15 PM

quote:
Originally posted by sky_xia0
the cache as in using the disc cleanup?
Just deleting temp files as and deleting the downloaded file too.
RE: unable to install WLM by Voldemort on 07-05-2006 at 03:35 PM

Tools -> Internet Opinions -> General -> Temporary Internet Files -> Delete Files
to delete your cache --


RE: unable to install WLM by sky_xia0 on 07-05-2006 at 03:37 PM

if im using firefox, is it the same? anyway.. i tried but im still unable to install


RE: unable to install WLM by Voldemort on 07-05-2006 at 03:40 PM

Ok for firefox
Tools> Clear Private Data> Select cache and click OK


RE: unable to install WLM by sky_xia0 on 07-05-2006 at 03:41 PM

hmm im still unable to install.. same error message appears


RE: unable to install WLM by Voldemort on 07-05-2006 at 03:49 PM

Did you donwload again after clearing your cache?


RE: unable to install WLM by sky_xia0 on 07-05-2006 at 03:52 PM

mayb i shd try the whole procedure again.. lol.. hang on ok?? thanks!


RE: unable to install WLM by Voldemort on 07-05-2006 at 03:53 PM

Yes, Clear cache and download again and install.


RE: unable to install WLM by sky_xia0 on 07-05-2006 at 03:58 PM

this is the error msg i got...
[Image: error1.jpg]


RE: unable to install WLM by sky_xia0 on 07-05-2006 at 04:03 PM

ok.. im still unable to install..


RE: unable to install WLM by Voldemort on 07-05-2006 at 04:05 PM

Where are you downloading from?
It seems the file may be corrupt...
try downloading from
ideas.live.com


RE: unable to install WLM by sky_xia0 on 07-05-2006 at 04:14 PM

erm... im still unable to install


RE: unable to install WLM by zdensys on 07-06-2006 at 08:21 AM

I had the same problem when i download the file from live.com direct link.. seems like M$ has purposely corrupt that link file.

Search from other d/l link on the web.

I can't login after installing WLM, the sign-in just doesn't complete..

Heard that u have to sign-up as beta user to use WLM..


RE: unable to install WLM by xJ + on 07-06-2006 at 08:52 AM

quote:
Originally posted by sky_xia0
ok.. im still unable to install..
Uninstall any older versions of Windows Live Messenger. Delete its folder(note: its file name is still written as MSN Messenger), delete all cache, and other temporary internet files, run disk cleanup, restart your PC, run Disk Defragmenter.
After doing those, redownload at http://messenger.live.com/ and reinstall it.
Try those steps. Probably will help
RE: unable to install WLM by sky_xia0 on 07-06-2006 at 11:20 AM

im able to install it again by copying the installer frm another computer and installing it over in this comp..

but i still have a problem whereby my personal messages will get erased and my chat window's background wont stay either..

thanks for your help guys =)