Hey people just telling all of you, that i've been noticing the the Live Chat here has became a bad place for helping people, especially when there are some rude people. And when someone asks, they just answered go away, or don't care, and they are NOT helping
I thought it was a nice and clean chat room, i was really disappointed
And those people even swore, talking bad stuff, ...
who agrees with me please leave a comment

Maybe,
Because someone else didnt answer you quesin is because they are busy!
You are not no.1 priority in the list. We are not paid to do this in any way and we cannot help all the time. So just be patient And about the swearing a little is allowed then report the person who did it too one of the admins ( the one with the "&" next to his/her name)

Yeah, but do you know how to report that user to the one of the admins?

thx

Is this thread about irc.msgplus.net?

I never use irc much but its good to hear your opinion or do you mean shoutbox?

I'm pretty sure he's talking about this...

http://www.msgpluslive.net/help/chat/
Which I think connects to that IRC one =\

personally i wouldnt know what its like in messenger plus's chat room as i have never used it, now then bubble123 if there is rudeness in there i can see why you would be complaining about it, nathan yes people may be busy and yes there is mostly likely a queue however there isnt any reason for anyone to be rude (not that i would know if anyone is being or not) if someone is busy i would hope they would just say something along the lines of "hey there theres a few queries ahead of you but as soon as i get a chance ill come and help you" it doesnt lock the helper down to a time frame for responding and the person needing help doesnt feel victimised. as i said i havent been in the chat room so cant really comment on what it is like, however assuming that nobody would be dishonest here i just thought id post this potential solution to the outlined problem which may or may not exist.

Is it really like that on IRC its shocking.

Well if people are rude to you, it is the individuals, not a policy of the room.

Cloudy

Help on Live Chat is on a volunteer basis.  If you are polite and non-demanding, you will get treated with respect.  If you are rude and demanding, you will not be treated very well.

Both scenarios happen every day.

I agree Bubble has just been having a bad time.

Things about the "chat" needn't be posted on the forums. They're totally seperate, and to be quite honest... no-one gives a damn

I guess the "rudeness" was when you joined the script channel for... *checks*... 4 mins 48 seconds without a reply (Even though I recall saying: dt might know. Why not try tomorrow when he'll be here?)

You joined the chat channel, not the help channel which it was why it was "full of swearing" (not that the whole of any media isn't full of it anyway )

Awww bless no need to be that mean. But you are right it is a chat channel not a place to help peepz.

I'm not being mean

I used a lot of ""s to emphasise the fact I wasn't being mean!

I agree with TReKie, if you are patient and don't abuse the people that would be helping you then you will get helped when we have time to help you. If you are rude and start abusing us when we don't answer fter the first 10 secods then you won't get helped at all. Also there is a reason that there is the question when connecting "Do you want to chat or get help/support?" Because that will connect you to the correct channel. If you select "I just want to chat" then you will get connected to the chat channel and you will not be helped. Show the people in the support channel some respect and you will be helped.

He said he only asks peepz and they don't answer him or they say go away. Also Bubble you must check which chat room you go in, in the future

Exactly. If you don't treat people with respect, then you will get kicked and/or banned, as I have seen happen. Having said that, sometimes people come on and disrespect people asking for help, although that is an unlikely occurance, and nothing can be done about it.

Cloudy

The live chat is a mess, every time i go on it, nobody else is there so doesn't help me at all

let's start employing people to help 24 hours a day then

Yeah, and pay them & stuff..............

Look, it's on a volunteer basis, so therefore you can't expect help every minute of the day, real life comes first. And if you are impatient & rude, then people aren't going to want to help you.

quote:

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Originally posted by ayjay
Things about the "chat" needn't be posted on the forums. They're totally seperate, and to be quite honest... no-one gives a damn

I guess the "rudeness" was when you joined the script channel for... *checks*... 4 mins 48 seconds without a reply (Even though I recall saying: dt might know. Why not try tomorrow when he'll be here?)

You joined the chat channel, not the help channel which it was why it was "full of swearing" (not that the whole of any media isn't full of it anyway )

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Another live chat/irc thread???