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Contact Information unavailable - Printable Version

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+-- Forum: MsgHelp Archive (/forumdisplay.php?fid=58)
+--- Forum: Messenger Plus! for Live Messenger (/forumdisplay.php?fid=4)
+---- Forum: WLM Plus! Help (/forumdisplay.php?fid=12)
+----- Thread: Contact Information unavailable (/showthread.php?tid=65487)

Contact Information unavailable by gian on 08-27-2006 at 10:19 PM

Hi,

When I r-click on 2 of my contacts and go to Messenger Plus! Features, all the options are in grey and unavailable (except copy e-mail adress). I can't look at the "Contact Information" ...

I can't understand how it happens and how to repair this problem. I try re-installing WLM and MsgPlus! but nothing change.

Can anyone help me ?


RE: Contact Information unavailable by artfuldodga on 08-27-2006 at 10:28 PM

Try Deleting thos Two Contacts from your Contact list (Don't have to Block them) .. just Delete and Remove from Address Book.

Sign Out, then Sign back in.. and Re-add the Two Contacts back to your list.

I had a similar problem, you seem to be having the same one.


RE: Contact Information unavailable by RaceProUK on 08-28-2006 at 02:53 PM

That's not the right solution. The right solution is to Edit the Contact, and change the Primary E-mail Address to Instant Messaging Address.

This has come up on the forum several times recently: please search.


RE: Contact Information unavailable by artfuldodga on 08-28-2006 at 05:27 PM

Well, no one really helped me with my problem :) & that Solution worked for me.