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E-mail account doesn't work at work - Printable Version

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E-mail account doesn't work at work by massai on 09-20-2006 at 01:27 PM

My private e-mail account doesn't work at work, though it works fine at home..
I have my own domain, så the threads about Yahoo-mail and gmail, hasn't helped me...

I am sure my settings are right, since it works fine at home..
Does anyone has an answer to why it doesn't work at work..?


When I test my settings at work I get the responce: "The mail server could not be contacted or refused your information. Please check your settings and try again"..


RE: E-mail account doesn't work at work by Felu on 09-20-2006 at 01:30 PM

Are you using POP3 email? Messenger Plus! Live only supports POP3 emails.


RE: E-mail account doesn't work at work by Adeptus on 09-20-2006 at 02:29 PM

Hi,

If you are unable to check your email at work, this is most likely because the perimeter firewall in use there restricts POP3 and/or IMAP protocols.  This is not unusual at companies that operate their own mail servers -- there's really no legitimate business reason for you to access any other email accounts.

Your only options in that case would be to ask your network administrator to permit traffic on those ports, or to use a webmail interface of some sort.


RE: E-mail account doesn't work at work by massai on 09-21-2006 at 06:55 AM

Yes, i am using POP3 email.

I think Adeptus might be right..
Then I have to find a way to ask the network administrator and still convince him i will work hard :)


RE: E-mail account doesn't work at work by Adeptus on 09-21-2006 at 03:39 PM

You could always go the webmail route.  You mentioned having your own domain -- if your host doesn't offer webmail access (which most do), there are several free webmail scripts you can install on your own site. 

Let me know if you need any suggestions in that area.


RE: E-mail account doesn't work at work by massai on 09-21-2006 at 06:53 PM

Many thanks for your reply.
My host does have webmail, so I can check my mail at work.

My problem is regarding MesengerLive Plus.
At home a can get a pop-up in Messenger Live every time I get a mail, but that doesn't work at work...