Wow... I must say you are really annoyed about this too. I was annoyed enough with WLM back then when it was still not an open beta...

The Microsoft people back then when I sent a HELP back gave me a whole list of solutions for 80004005, which suprisingly also worked for some of the other error codes. However,

(EXPERTS: deleting cache is the same thing as registry files right?)

If deleting caching is the same as deleting the registry files, the noob here cannot help you as you've listed every possible solution.

Nagamasa.

Well, I don't think it is...I'll try that as well though. What are all of the registry values, and what tree's are all part of Windows Live Messenger? I'll delete them all, and install it again, and see if it helps...Somehow I doubt it will however. But what are they anyway, I'll delete anything and everything having to do with Windows Live Messenger. Don't be afraid to tell me, however, I have much experience with the Registry Editor...


       - xDarkesTxElemenTx

lol i just have the same problen and i tried every thing and didnt work, so i have a new email now

Well, I'd really prefer not to get a new e-mail, for multiple reasons. One being that I have many important e-mails in my inbox, and I'd really prefer not to lose any of them, and another being that it just wouldn't feel right having a new e-mail address. I've had the same e-mail for about four years. But what are all of the Windows Live Messenger registry values, and what tree's are they in so I can delete them and see if it helps?


       - xDarkesTxElemenTx

well im gonan try this, im gonna delete my last email acount and then im gonna sign up with the same mail maybe it could work, and the emails you have wont be deleted

Thank you for contacting MSN Messenger Technical Support.  My name is  Sandra,  and I will be assisting you with this issue. First, I would like to apologize for the delay in response to you. We have received an unusually high number of e-mails in the past few days, making it difficult to respond as quickly as we would like.

According to your email, the issue is that you are experiencing some difficulties signing in to messenger, and you are receiving an error number 80004005.
Please try the following steps in the order they appear to help resolve this issue.

When you try to sign in to Messenger, you receive the following error message:
- Sorry, we were unable to sign you in to the Messenger service at this time. Please try again later. 80004005

MSN subscription customers only: The Details section of the Status and Support page may display the following error message:
- 80004005: Sorry, we were unable to sign you in to the Messenger service at this time. Please try again later.

This error message is a common error message that represents various connection problems in Messenger.

1. Follow these steps to uninstall the existing version of Messenger:

a. If Messenger is running, right-click the Messenger icon in the notification area, and then click "Exit."
b. Click "Start," click "Run," type the following command, and then click "OK":
control appwiz.cpl
c. In the Add/Remove Programs window, click "Windows Live Messenger" or "MSN Messenger," and then click "Remove."

2. Uninstall any third-party add-ons to Messenger, such as Messenger Plus or Smiley Central.
3. Follow these steps to delete the Messenger registry keys.

Important: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, visit the following Microsoft Web site:
http://support.microsoft.com/kb/256986

Warning: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

a. Click "Start," click "Run," type "regedit," and then click "OK."
b. If all users of the computer cannot sign in to Messenger, locate the following subkey:
HKEY_CURRENT_USER\SOFTWARE\MICROSOFT\MSNMessenger
c. If only one user account cannot sign in to Messenger, locate the following subkey:
HKEY_CURRENT_USER\SOFTWARE\MICROSOFT\MSNMessenger\PerPassportSettings\<<Passport hash key>>
d. On the "Edit" menu, click "Delete" to delete the registry entries.
e. Locate the following subkey:
HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\MSNMessenger
f. On the "Edit" menu, click "Delete" to delete the registry entries associated with the installation of Messenger.
g. Exit Registry Editor.

4. Delete the Listcache.dat file for all accounts that sign in to Messenger on the computer:
a. On a Microsoft Windows 2000-based or Windows XP-based computer, click "Start," click "Run," type "CMD", and then click "OK."

Note: On a Windows 98-based or Windows Millennium Edition-based computer, instead type "command".

b. At the command prompt, type the following commands. After each command line, press ENTER:
cd\
cd %appdata%\microsoft
cd "msn messenger"
del /s listcache.dat

5. If you are using Windows Live Messenger or MSN Messenger version 7.5, follow these steps:
a. Delete files that may be causing a conflict. Click "Start," click "Run," type "cmd," and then click "OK."
b. At the command prompt, type the following commands. Press ENTER after each command line:
cd %allusersprofile%\application data\microsoft\identitycrl\*.*
del *.dll
cd %appdata%\microsoft\identitycrl\*.*
del *.dll

Note: If any files are in the folder, you will be prompted to confirm. Press Y to confirm.

c. Follow these steps to delete some user-specific registry entries.
i. Click "Start," click "Run," type "Regedit," and then click "OK."
ii. Locate the following subkey: HKEY_CURRENT_USER\SOFTWARE\MICROSOFT\IdentityCRL\Creds
iii. You will see keys for every user account that signed in from this computer. Select the user account that cannot sign in, and then click "Delete" on the "Edit" menu.
iv. Close Registry Editor.

6. Make sure that you are using the latest version of Messenger. To download and install the latest version, follow these steps:

a. Start Internet Explorer, and then visit the following Web site:
- For Windows Live Messenger: http://ideas.live.com
- For MSN Messenger: http://messenger.msn.com/download

b. Under "Registered User," click "Go." The download automatically starts, and a download progress indicator appears.
c. Follow the instructions in the MSN Messenger Setup wizard to complete the installation.
d. Click "Finish."

7. Try to sign in to Messenger again.


____, I am hopeful that the issue is now resolved. However, if the issue persists please feel free to write back, we will be more than glad to assist you again.

Additionally, any other details or information you could provide might help us to resolve this issue more quickly with more refined instructions.

Thanks again for contacting MSN Messenger Technical Support. Every customer is valuable to us, and we regret you have experienced difficulties.

Best Regards,
Sandra,
MSN Messenger Technical Support Team

For questions or self-help with MSN Messenger, at anytime you may also visit:
http://messenger.msn.com/help or http://support.msn.com

How do you delete you're e-mail account? I've never even seen an option for that anywhere. But even if you do, I doubt it would work...It would still be logged into MSN's mainframe, and so it wouldn't let you create another e-mail address as the same thing.


       - xDarkesTxElemenTx

quote:

---

Originally posted by xDarkesTxElemenTx
How do you delete you're e-mail account? I've never even seen an option for that anywhere. But even if you do, I doubt it would work...It would still be logged into MSN's mainframe, and so it wouldn't let you create another e-mail address as the same thing.


       - xDarkesTxElemenTx

---

tried on Windows messenger?
hey...... download "noroom's contact list manager" and delete all of the lists, and try wlm again...

Okay, thankyou for posting they're entire reply, but isn't that for the '80010045' error? Why would it work for my '81000314' error? I'll try it anyway, though...But what are all of the registry values of Windows Live Messenger, or were those all of them in that reply you got from them? And when it says to also remove all associated third party applications, does that include Windows Messenger, and Windows Live Toolbar? This is becoming a very annoying problem...


       - xDarkesTxElemenTx

[off-topic]Red text is harder to read... stick to black please[/off-topic]

try what i told you, i had the same error and it worked....

quote:

---

Originally posted by xDarkesTxElemenTx
nd when it says to also remove all associated third party applications, does that include Windows Messenger, and Windows Live Toolbar?

---

Okay, but once I remove those applications from Add Or Remove Programs, am I supposed to completely remove them? Like, delete they're folders out of Local Disc (C ) >> Program Files, and use the registry editor to delete they're registry keys? And what about Windows Messenger? That is pre-installed on my computer already, should I remove that as well? And as far as the way to delete all of my contact lists, wouldn't that make it so I didn't have any contacts? I'd really prefer not to do that...Also, I technically used to have Cursor Mania, so I could have a custom cursor, but then I removed it, because its spyware/ad-ware, however the custom cursor remains...


       - xDarkesTxElemenTx

quote:

---

Originally posted by xDarkesTxElemenTx
am I supposed to completely remove them? Like, delete they're folders out of Local Disc (C ) >> Program Files, and use the registry editor to delete they're registry keys?

---

quote:

---

Originally posted by xDarkesTxElemenTx
And what about Windows Messenger? That is pre-installed on my computer already, should I remove that as well?

---

Okay, well, I'm going to try everything that everyone posted here...I really hope it works. If it dosn't, I'm just going to finish up this thing I've been downloading, and format my computer...Again. Wish me luck...Thankyou all for you're replies also, I'll post back here either after I finish up what you all recommend I do, or after I format my computer...Thanks again...


       - xDarkesTxElemenTx

Alright, it worked! Thankyou very much NagamasaAzai for posting that entire reply from MSN...I followed it step by step and literally did everything it said. Thanks everyone for replying as well, I really appreciate the help. If only I would have known this before the ten times I had formatted my computer for the '80010045' error...Oh well, thankyou all again, I really appreciate you're help and support...