Hi guys/gals, I am using windows live messenger for over 4 months now. I am having problems with it that it keeps dissconnecting. During conversations, without conversations, it just dissconnects and re-connects. This is getting really frustratiing, any one that can help please do and thanks. All help will be greatly appreciated.

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Originally posted by dishguy06

    Reply
Windows Live Messenger BIG PROBLEM!

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Originally posted by dishguy06

Hi guys/gals, I am using windows live messenger for over 4 months now. I am having problems with it that it keeps dissconnecting. During conversations, without conversations, it just dissconnects and re-connects. This is getting really frustratiing, any one that can help please do and thanks. All help will be greatly appreciated

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I have windows xp pro (genuine)
I have a cable internet connection 5mb connection (Always connected)
~HSV I have tried what you said but makes no difference.
~Quacky I want to go back to 7.5 but I'm use to WLM now lol it just looks better, and 7.5 doesn't have msg/msn plus!

Any other suggestions?

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Originally posted by quacky
if its bugging you that much go back to 7.5
or if you have dial up it could be a problem

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Originally posted by dishguy06
~Quacky I want to go back to 7.5 but I'm use to WLM now lol it just looks better, and 7.5 doesn't have msg/msn plus!

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Originally posted by dishguy06
Any other suggestions?

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Thanks again for replying, Macroway I have already re-installed WLM couple of times, therefore I don't think it will do any good by reparing it. Well about the msg/msn plus on 7.5, I have searched on google but couldn't find any links/downloads on it. Perhaps you can post a link here for it. Thanks!

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Originally posted by dishguy06
Thanks again for replying, Macroway I have already re-installed WLM couple of times, therefore I don't think it will do any good by reparing it. Well about the msg/msn plus on 7.5, I have searched on google but couldn't find any links/downloads on it. Perhaps you can post a link here for it. Thanks!

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this could be connection problems (maybe your side, maybe not)

mine will randomly disconnect and reconnect again... its my internet playing up and nothing software related

NagamasaAzai, I don''t wan the msn messenger, I know where to download it but I want the msg/msn plus! for 7.5, thanks anyways.

Thanks Aido, I will try to contact my ISP and see what the problem is..?

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Originally posted by dishguy06
NagamasaAzai, I don''t wan the msn messenger, I know where to download it but I want the msg/msn plus! for 7.5, thanks anyways.

Thanks Aido, I will try to contact my ISP and see what the problem is..?

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Thanks a bunch guys!
Hopefully WLM 8.1 will be better....so I guess back to 7.5 then

Have you already tried to completely remove Windows Live Messenger? But also completely removed the registry settings before reinstalling?

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If you have problems installing Windows Live Messenger, you could first try the small utility named ZapMessenger created by TReKiE. It removes the application files of Windows Live Messenger, MSN Messenger and Windows Messenger 5.x. It does not (yet) remove your personal settings like your display picture, custom emoticons, etc

http://messengergeek.spaces.live.com/blog/cns!E37...81BBDA1!1118.entry

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The following manual instructions are complementary to ZapMessenger and will erase all Messenger related data on your computer (this may include Messenger related data of other people who use your computer as well).

Please don't skip any step:

1. Close all instances of Messenger completely.
   You can only do this by right clicking on its system icon and choosing "Exit".
   Simply closing the contact list window will not exit Messenger.
   
   
2. Remove any other Messenger related addon (like SmileyCentral, SweetIM, MSN Content Plus, Messenger Discovery, MSNShell, etc).
   
   
3. Remove Windows Live Messenger and/or MSN Messenger via your Windows Control Panel and "Add/Remove Programs".
   
   For MSN Messenger, the entry is called "MSN Messenger".
   For Windows Live Messenger 8.5 and below (and the beta versions of Windows Live Messenger 2009), the entry is called "Windows Live Messenger".
   For Windows Live Messener 2009 and upwards, the entry is called "Windows Live Essentials".
   Follow the given instructions carefully.
   
   
4. Use the tool ZapMessenger to completely remove all the traces of the Messenger installers.
   
   
5. Run the following registry file (download the file, save it to a folder and make sure it retains its reg extension, double-click it to execute it). It will completely remove your registry settings for MSN Messenger and Windows Live Messenger (note: you will of course loose all your settings):
   http://home.scarlet.be/~tsf54471/msn/delete_msn_wlm.reg
   
   
6. Open Windows Explorer (Start > Run > explorer.exe) and make sure you can view all hidden and system files:
   Tools menu > Folder Options item > View tab > Advanced Settings list > Hidden files and folders > enable "Show hidden files and folders" and disable "Hide extensions for known file types".
   
   
7. Remove all the cache and storage directories used by Messenger (if they still exist).
   
   for XP, including, but not limited to:
   C:\Documents and Settings\your_username\Application Data\Microsoft\MSN Messenger\
   C:\Documents and Settings\your_username\Application Data\Microsoft\Windows Live Call\
   C:\Documents and Settings\your_username\Application Data\Microsoft\Windows Messenger\
   C:\Documents and Settings\your_username\Local Settings\Application Data\Microsoft\Windows Live Contacts\
   C:\Documents and Settings\your_username\Local Settings\Application Data\Microsoft\Messenger\
   C:\Documents and Settings\your_username\Contacts\
   C:\Windows\Temp\MessengerCache\
   
   for Vista/Win7, including, but not limited to:
   C:\Users\your_username\AppData\Roaming\Microsoft\MSN Messenger\
   C:\Users\your_username\AppData\Roaming\Microsoft\Windows Live Call\
   C:\Users\your_username\AppData\Roaming\Microsoft\Windows Messenger\
   C:\Users\your_username\AppData\Local\Microsoft\Windows Live Contacts\
   C:\Users\your_username\AppData\Local\Microsoft\Messenger\
   C:\Users\your_username\AppData\Local\Temp\MessengerCache\
   C:\Users\your_username\AppData\Local\Temp\MsgrTemp
   C:\Users\your_username\Contacts\
   
   And the main folders:
   C:\Program Files\MSN Messenger\
   C:\Program Files\Windows Live\Messenger\
   C:\Program Files\Windows Live\Contacts\
   C:\Program Files\Windows Live\Installer\
   
   note: "C:\Documents and Settings\...", "C:\Program Files", "C:\Windows\Temp" may be named differently on your computer and depend on the used OS. If so, find the appropriate root directories.
   
   You can do this by going to you command prompt (Start > Run > cmd) and type "CD xxxx" where xxxx can be:
   %programfiles%          to go to your "Program Files" or "Programs" folder
   %temp% or %tmp%    to go to your "Temp" folder
   %userprofile%             to go to your "User Profile" folder
   
   
8. Reboot your computer
   
   
9. Make sure you don't have any programs which might block Messenger from installing and running, like internet security software, firewalls, anti-virus software, etc...
   If you do have such software, disable it temporarly or set its options and properties properly. For example: your firewall might be blocking Messenger or a specific version of Messenger. Or the AVG anti-virus program might be set up to "protect" Messenger or one of its versions and in doing so blocking some needed stuff.
   
   
10. Clear your browser cache completely. Instructions can be found here:
    http://kb.iu.edu/data/ahic.html
    
    
11. Redownload and reinstall Messenger
      MSN Messenger 7.0.0820 can be found here
      MSN Messenger 7.5 is not supported anymore by MS.
      Windows Live Messenger 8.0 is not supported anymore by MS.
      Windows Live Messenger 8.1 is not supported anymore by MS.
      Windows Live Messenger 8.5 is not supported anymore by MS.
      Windows Live Messenger 14.0.8092.0805 (2009) can be found here.
      All above links point to the official Microsoft Download Center - official number one source (please do not download from 3rd party sites)
    
      Latest version can always be found here.

Thanks cookie, I will try this when I get home tonight.

doestn work T_T argh waaaaaaa huhuhu.. any other tries? this is getting >.<

Do you have hotmail account?

My gf had same problem before. Seems fixed since she switched to gmail.

i have hotmail account of course.. but it disconnect my net connection everytime i log it in... :/

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Originally posted by Big0ne
Do you have hotmail account?

My gf had same problem before. Seems fixed since she switched to gmail.

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Originally posted by CookieRevised
Have you already tried to completely remove Windows Live Messenger? But also completely removed the registry settings before reinstalling?

These instructions will erase all Messenger related data on your computer (this may include Messenger related data of other people who use your computer as well).

Please don't skip any step:

1. Close all instances of Messenger completely.
   
   
2. Remove any other Messenger related addon (like SmileyCentral, SweetIM, etc)
   
   
3. Remove Windows Live Messenger and/or MSN Messenger via your Windows Control Panel and "Add/Remove Programs".
   
   
4. Run the following registry file. It will completely remove your registry settings for MSN Messenger and Windows Live Messenger (note: you will of course loose your settings):
   http://home.scarlet.be/~tsf54471/msn/delete_msn_wlm.reg
   
   
5. Open Windows Explorer (Start > Run > explorer.exe) and make sure you can view all hidden and system files:
   Tools menu > Folder Options item > View tab > Advanced Settings list > Hidden files and folders > enable "Show hidden files and folders" and disable "Hide extensions for known file types".
   
   
6. Remove all the cache and storage directories used by Messenger (if they still exist):
   
   C:\Documents and Settings\your_username\Application Data\Microsoft\MSN Messenger\
   C:\Documents and Settings\your_username\Application Data\Microsoft\Windows Live Call\
   C:\Documents and Settings\your_username\Application Data\Microsoft\Windows Messenger\
   C:\Documents and Settings\your_username\Local Settings\Application Data\Microsoft\Windows Live Contacts\
   C:\Documents and Settings\your_username\Local Settings\Application Data\Microsoft\Messenger\
   C:\Documents and Settings\your_username\Contacts\
   C:\Windows\Temp\MessengerCache\
   
   and the main folder:
   C:\Program Files\MSN Messenger\
   
   note: "C:\Documents and Settings\...", "C:\Program Files", "C:\Windows\Temp" may be named differently on your computer. If so, find the appropriate root directories.
   
   You can do this by going to you command prompt (Start > Run > cmd) and type "CD xxxx" where xxxx can be:
   %programfiles%          to go to your "C:\Program Files\"
   %temp% or %tmp%    to go to your "C:\Windows\Temp\"
   %userprofile%             to go to your "C:\Documents and Settings\your_username\"
   
   
7. Reboot your computer
   
   
8. Make sure you don't have any programs which might block Messenger from installing and running, like internet security software, firewalls, etc...
   
   
9. If not already done, clear your browser cache completely. Instructions can be found here:
   http://support.lexis-nexis.com/nexis/Record.asp?ARTICLEID=wg_cache
   https://kb.iu.edu/data/ahic.html
   
   
10. Redownload and reinstall Windows Live Messenger
      Windows Live Messenger 8.0.0812:
      http://www.microsoft.com/downloads/details.aspx?F...-af6d-48dd23026b9d
    or
      Windows Live Messenger 8.1.0xxx Beta:
      http://ideas.live.com/programpage.aspx?versionid=...-98ac-b37d7ccd5617

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Thanks Cookie! I have made progress... but still same error message...Please see my thread at: http://shoutbox.menthix.net/showthread.php?tid=93862
I apologize for posting here when I have my own thread, but the reason being is cause I followeed the steps in this thread and I was finally able to uninstall and reinstall Windows live Messenger. However, when I tried to log in again the infamous error code poped up again...

I also cant completely close messenger unles I reestart my computer...aghhh!

ehmmmm how i use the file from.. http://home.scarlet.be/~tsf54471/msn/delete_msn_wlm.reg ?? it downloads it as a txt file

It is solved! error #80040154


I talked with Microsoft Technical support for 2 hours, and the technician was able to uninstall all of windows live and reinstall all of the options

again. NO MORE ERROR MESSAGE! WOO HOO!

1. Download and install Windows Installer Clean Up Utility: http://support.microsoft.com/default.aspx/kb/290301

2. Uninstall/delete all of Windows live Programs

download and install Windows Live Installer:
http://download.live.com/

3. Log in and enjoy!

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Originally posted by Xalifhs
ehmmmm how i use the file from.. http://home.scarlet.be/~tsf54471/msn/delete_msn_wlm.reg ?? it downloads it as a txt file

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