Showing Offline, pls help - Printable Version
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+----- Thread: Showing Offline, pls help (/showthread.php?tid=73221)
Showing Offline, pls help by irenejane on 04-02-2007 at 02:03 AM
[font=Verdana][color=purple] Hi There,
Some of my contacts are showing as OFFLINE when actually dey r online wen cmfd thru pone. I hv to always delete and add them agn n vice versa fm them.
Can some1 plsssssssssssss help to restore them back online???????????
RE: Showing Offline, pls help by CookieRevised on 04-02-2007 at 02:16 AM
In many cases this is a Messenger-server problem which you can't do much about it but report it to Microsoft (Help > Feedback), and not something todo with Messenger Plus!
PS: try to write without abbrivations. It is difficult and annoying to read. This isn't a cell phone with limited characters 
RE: Showing Offline, pls help by irenejane on 04-02-2007 at 08:40 AM
Sorry! I tried msn messenger helpdesk, their suggestion werent helpful. Sigh...
RE: Showing Offline, pls help by CookieRevised on 04-02-2007 at 10:18 AM
Did you send in a decent detailed report using Help > Feedback?
RE: Showing Offline, pls help by absorbation on 04-02-2007 at 05:54 PM
In future try and use as much detail as possible when contacting Messenger support. Imagine you have just received the same message, not knowing what the problem is what-so-ever. You need to dumb everything down and explain it to them carefully so they can isolate your problem and hopefully provide you with a detailed answer. Also when using support for any service be friendly, I often find that gets me a speedy reply 
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