Shoutbox

MsgPlus! installs fine in Safe Mode, but not otherwise. - Printable Version

-Shoutbox (https://shoutbox.menthix.net)
+-- Forum: MsgHelp Archive (/forumdisplay.php?fid=58)
+--- Forum: Messenger Plus! for Live Messenger (/forumdisplay.php?fid=4)
+---- Forum: WLM Plus! Help (/forumdisplay.php?fid=12)
+----- Thread: MsgPlus! installs fine in Safe Mode, but not otherwise. (/showthread.php?tid=74043)

MsgPlus! installs fine in Safe Mode, but not otherwise. by lyleuk on 04-30-2007 at 06:16 AM

Hello,

I've been playing with my computer for the last few days after one day MsgPlus! wasn't integrated in my WLM any more.

I first tried a normal un-installation/re-installation of everything and that helped me none. I've tried different combinations of WLM/MsgPlus!/A-Patch installing and un-installing to no avail. I've tried removing all WLM/MsgPlus!/A-Patch related folders and files, but I haven't gone through the registry. I've tried different combinations of different versions of WLM and MsgPlus!.

After coming to a post on here about trying to install MsgPlus! in Safe Mode, I gave it a try. I could successfully install and use MsgPlus! within Safe Mode. After rebooting however, back to the same problem.

I tried removing everything and starting from scratch in Safe Mode. WLM refused to start installation.

At current, I have the latest version of WLM installed, it shows I have the latest version of MsgPlus! installed in Control Panel, and I have used A-Patch. I am using Vista. I have no Smiley or other spyware/adware/suspicious software installed.

What might be useful for me are:

Instructions to remove all WLM/MsgPlus! related registry items.
Instructions to remove all WLM/MsgPlus! related files hiding in the system crevasses.
Some kind of manual installing instructions for MsgPlus!
Some kind of checker to check if MsgPlus is installing correctly.
Any other suggestions!

All help appreciated!



RE: MsgPlus! installs fine in Safe Mode, but not otherwise. by MattyRid on 04-30-2007 at 07:27 AM

Sounds like you have an anti-virus program preventing it from loading properly. Have you tried disabling you anti-virus software?

Also anything like sweetim or smiley central installed?


RE: MsgPlus! installs fine in Safe Mode, but not otherwise. by lyleuk on 04-30-2007 at 07:31 AM

I'm just going to try disabling all security I can.. I'm running AVG free and I can't seem to find any disabling options.

As mentioned earlier, no smiley etc software.


RE: MsgPlus! installs fine in Safe Mode, but not otherwise. by MattyRid on 04-30-2007 at 07:32 AM

even if you have to exit out that will do the same job.

If that doesn't help then a clean install could be required.


RE: MsgPlus! installs fine in Safe Mode, but not otherwise. by lyleuk on 04-30-2007 at 07:55 AM

Completely disabled AVG Free. No luck there.

How clean do you mean when you say clean install? Are there some guides as to what I should clean out?

Thanks :)


RE: MsgPlus! installs fine in Safe Mode, but not otherwise. by MattyRid on 04-30-2007 at 07:58 AM

Clean Install instructions by CookieRevised

However I still do have 1 question, I know you said you don't have sweetim or smiley central, but have you at anytime previously had it? (e.g like a year ago but removed it)


RE: MsgPlus! installs fine in Safe Mode, but not otherwise. by lyleuk on 04-30-2007 at 08:05 AM

No, I've never had such software on this computer.

I've upgraded versions of MsgPlus! with no problems in the previous few months with AVG Free running. I haven't installed any new software either.

I'll work through that guide.


RE: MsgPlus! installs fine in Safe Mode, but not otherwise. by lyleuk on 04-30-2007 at 08:58 AM

Done everything in the guide. Still refuses to show.


RE: MsgPlus! installs fine in Safe Mode, but not otherwise. by MattyRid on 04-30-2007 at 09:00 AM

means you must have something blocking it...what that could be is hard to say...apart from AVG, what other security like programs do you have?


RE: MsgPlus! installs fine in Safe Mode, but not otherwise. by lyleuk on 04-30-2007 at 09:24 AM

Vista's normal security stuff, which includes Windows Defender. I checked Windows Defender and it isn't blocking anything.

All these things were installed previously when installing MsgPlus! worked.

Isn't MsgPlus! integrated into WLM now? Meaning if WLM can start it will have Plus! within it?


RE: MsgPlus! installs fine in Safe Mode, but not otherwise. by vikke on 04-30-2007 at 09:25 AM

When you install MsgPlus!, try to right click the installation file and choose "Run as administator".

Also, if you navigate to where you installed WLM (C:\Program Files\MSN Messenger?). Is there a file called "msimg32.dll"?


RE: MsgPlus! installs fine in Safe Mode, but not otherwise. by lyleuk on 04-30-2007 at 09:27 AM

There is indeed a file by that name.

I have tried that "Run as Administrator" option but I'll try once more.

EDIT: I've just tried that with no luck


RE: MsgPlus! installs fine in Safe Mode, but not otherwise. by lyleuk on 04-30-2007 at 10:11 AM

As all other paths have come to a dead end, I'd like to try going down the path of that "msimg32.dll" file.


RE: MsgPlus! installs fine in Safe Mode, but not otherwise. by MattyRid on 04-30-2007 at 10:13 AM

well if that msimg32.dll file is there I guess it might be just something to do with your setup, why is unknown but I'm more likely to think now that it's something to do with your setup. Having not used Vista that often it's hard for me to say...maybe someone who uses Vista on a regular basis might know a bit more.


RE: MsgPlus! installs fine in Safe Mode, but not otherwise. by lyleuk on 06-07-2007 at 04:04 AM

I suspect this to be to do with the drivers that my graphics card uses for Aero. It's the only difference I can think of that may have caused this.

Sometimes when I start WLM I get a BSOD (blue screen) complaining about a dll file linked to my display drivers.

I shall try disabling Aero first, and if that fails I'll go back to my previous non-Aero drivers.