Hi,

Every time MsgPlus is running when I start MSN Messenger, I get the following message:


"Program Error

msnmgr.exe has generated errors and will be closed by Windows.
You will need to restart the program.

An error log is being created."


I only have Windows 2000 so I have MSN Messenger 7.0 and Msg Plus 3.63... I've been using it for years though so I don't know what happened in the last two days.

I would put the error log here if you could help me but I don't know where to find it.


edit: This is an error message I get after I ctrl+alt+del MsgPlus, and open it AFTER MSN Messenger is already open:

"DrWatson Fatal Error

Dr. Watson was unable to attach to the process. It is possible that process exited before Dr. Watson could attach to it.

Windows 2000 returned error code = 87
The parameter is incorrect."

I'm not entirely sure what this Dr. Watson is, but looking on the Microsoft site, it's a program which "creates a text file (Drwtsn32.log) that can be delivered to support personnel by the method they prefer."

quote:

---

By default, the log file created by Dr. Watson is named Drwtsn32.log and is saved in the following location:
drive:\Documents and Settings\All Users.WINNT\Application Data\Microsoft\Dr Watson

---

Thanks. Yeah, MsgPlus is usually running on Startup. I was just exasperated so I was trying everything. The Dr. Watson thing only occurs when I try to start MsgPlus after MSN is already running. Because I checked the Dr Watson file, and nothing has been modified since yesterday, but I received the same "msnmgr.exe has generated errors" message when I tried MSN (with MsgPlus already running) today.

The only way I can use Messenger is if MsgPlus is NOT running. It's weird though... none of the sounds play now either. Even though I have the option checked. Whenever I  get new mail or someone signs in... total silence.

Anyway, thanks though. I may have to go without MsgPlus somehow, heh.

Have you installed anything since last two days (programs, script for plus)? If an error occurs, dipend securely from a user operation

Nope, the problem was there before I installed anything new. I fixed the sound thing, but I still can't use MsgPlus.

I was just doing a routine Registry Cleanup with Ashampoo (I've used it long before the problems started) when I noticed it had found four orphaned sound files in the Messenger Plus! Plugins folder. So I guess that's why the sound wasn't working. Then I went to the Plugins folder and found that it's completely EMPTY, except for Developers.txt! I uninstalled MsgPlus!, restarted my computer and reinstalled it... but there are still no plugins. I think this may be why I suddenly can't sign in. Does anyone know of a different place I can find a complete setup download for MsgPlus! 3, or at least the plugins?


EDIT:

This is the information from Ashampoo:

Orphaned system sound entries [4]

"AppEvents\Schemes\Apps\MSNMSGR\SPNG_DelAlert\.Current" refers to missing file:
C:\Program Files\Messenger Plus! 3\Plugins\StuffPlug-NG\DelAlert.wav

"AppEvents\Schemes\Apps\MSNMSGR\SPNG_DelAlert\.Default" refers to missing file:
C:\Program Files\Messenger Plus! 3\Plugins\StuffPlug-NG\DelAlert.wav

"AppEvents\Schemes\Apps\MSNMSGR\SPNG_NewConvo\.Current" refers to missing file:
C:\Program Files\Messenger Plus! 3\Plugins\StuffPlug-NG\NewConvo.wav

"AppEvents\Schemes\Apps\MSNMSGR\SPNG_NewConvo\.Default" refers to missing file:
C:\Program Files\Messenger Plus! 3\Plugins\StuffPlug-NG\NewConvo.wav