Hello again,

I had nero installed v7.9.6, I just uninstalled it today as it did not had 'light scribe' option in it and Nero 7 had it...


now comming to the point. when I uninstalled nero v7.9.6 it asked for a restart but when I said restart the computer got stuck on the "shutting Down" text for eternity.... now I restarted my computer with the button on the casing....

now the problem is this when I wanted to install nero v7 it got stuck in the middle gave an error....

no I have these icons in my start menu and desktop (without icons)

ATTACHED

ok now when I try to uninstall it, it get stuck in the middle with this screen

Ok I'm a little confused but I think I got it..

Do you remember what the error was..?

Is nero in your Programs and Features List..? If so, try unistalling it.
If that works, restart your computer and try to install it again.

If it gives you an error again, the disc you are installing off might be ruined. Try downloading it from the Nero site.

and to end it all an internal error from the uninstall....

see attached...


now I want to know is

1) how to uninstall nero it completly
2) why is this happening???

quote:

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Originally posted by Phillip
Ok I'm a little confused but I think I got it..

Do you remember what the error was..?

Is nero in your Programs and Features List..? If so, try unistalling it.
If that works, restart your computer and try to install it again.

If it gives you an error again, the disc you are installing off might be ruined. Try downloading it from the Nero site.

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delete your registry entries created by nero (dont delete something if your not sure, ask here about it if you need help)

if there are files in the progrma files, delete them and then try and install...

worked for me when i had problems upgrading

Nero 7 sucks.
I suggest you to use Ashampoo Burning Studio which is much better than Nero. And if you want a lightscribe "printer" use Droppix Label Maker.
This is the combo I use and it works fine

If you still want to use Nero though, use Nero 6. Version 7 sucks...

quote:

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Originally posted by M73A
delete your registry entries created by nero (dont delete something if your not sure, ask here about it if you need help)

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quote:

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Originally posted by M73A
if there are files in the progrma files, delete them and then try and install...

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quote:

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Originally posted by Mike
Nero 7 sucks.
I suggest you to use Ashampoo Burning Studio which is much better than Nero. And if you want a lightscribe "printer" use Droppix Label Maker.
This is the combo I use and it works fine

If you still want to use Nero though, use Nero 6. Version 7 sucks...

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if it's not too late try installing this
http://download.lightscribe.com/ls/LS_Update_1.6.45.1_.exe
driver update

http://www.nero.com/nero7/eng/Clean_Tools.html
Try those tools.
My installation was damaged as well, these tools really scrubbed it away so i could reinstall it.

Thanks Guyz...

The clean tools really helped