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Status bug - Printable Version

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+-- Forum: MsgHelp Archive (/forumdisplay.php?fid=58)
+--- Forum: Skype & Technology (/forumdisplay.php?fid=9)
+---- Forum: Skype & Live Messenger (/forumdisplay.php?fid=10)
+----- Thread: Status bug (/showthread.php?tid=75752)

Status bug by kriips on 06-30-2007 at 12:22 AM

hello. after downloading new messengeri have a little bug. somehome i can't see my status anymore or others. it is just white. i have tryed to reinstall messenger few times, but nothing really helps :(


RE: Status bug by MattyRid on 06-30-2007 at 12:25 AM

do you happen to have any other messenger addons?

also just so we can help better:

Windows Live Messenger Version (Help -> About):
Messenger Plus! Live Version (Plus! -> About):
Operating System (E.g Windows XP Pro SP2):


RE: Status bug by kriips on 06-30-2007 at 12:31 AM

Windows Live Messenger Version: Version 8.1 (Build 8.1.0178.00)
Messenger Plus! Live Version Plus! 4.23.0.276
Operating System: Windows XP Pro SP2


RE: Status bug by MattyRid on 06-30-2007 at 12:33 AM

quote:
Originally posted by kriips
Windows Live Messenger Version: Version 8.1 (Build 8.1.0178.00)
Messenger Plus! Live Version Plus! 4.23.0.276
Operating System: Windows XP Pro SP2

Thanks, but something else that can help...

quote:
Originally posted by MattyRid
do you happen to have any other messenger addons?

RE: Status bug by kriips on 06-30-2007 at 12:35 AM

no. just those two things. made another screenie. it is there when it' selected.


RE: Status bug by MattyRid on 06-30-2007 at 12:39 AM

Just wondering have you coloured your nickname by chance?

have you used a patch which could have changed messenger e.g. Mess patch?

does it also do the same without messenger plus! live?


RE: RE: Status bug by kriips on 06-30-2007 at 12:41 AM

quote:
Originally posted by MattyRid
Just wondering have you coloured your nickname by chance?

have you used a patch which could have changed messenger e.g. Mess patch?




yeah. i used noname script once. if those are couloured?
and no i havent used mess patch
RE: Status bug by MattyRid on 06-30-2007 at 12:42 AM

quote:
Originally posted by kriips
quote:
Originally posted by MattyRid
Just wondering have you coloured your nickname by chance?

have you used a patch which could have changed messenger e.g. Mess patch?




yeah. i used noname script once. if those are couloured?
and no i havent used mess patch


OK do you still have that script installed and...

quote:
Originally posted by MattyRid
does it also do the same without messenger plus! live?

RE: Status bug by kriips on 06-30-2007 at 12:46 AM

i uninstalled messenger and scripts and messenger plus live few times ago so they are all gone. didn't even notice that bug at first time, when i upgraded my messenger to live. noticed it after installing again


RE: Status bug by MattyRid on 06-30-2007 at 12:48 AM

ok so what your trying to say is that it doesn't happen when Messenger Plus! Live is not installed

correct?


RE: Status bug by kriips on 06-30-2007 at 12:50 AM

it does..there is no matter if i have plus or not, it is still white


RE: Status bug by MattyRid on 06-30-2007 at 12:53 AM

OK because it still does happen without messenger plus! installed, then I would try this. This will tell you how to do a clean install of Windows Live Messenger.

otherwise report this to Microsoft at http://support.live.com/eform.aspx?productKey=wlm...byemail&ct=eformts and remember to give as much detail as possible with screenshots and stuff.


RE: Status bug by kriips on 06-30-2007 at 12:56 AM

thanks for your help. i will do a clean install now :)


RE: Status bug by CookieRevised on 06-30-2007 at 04:57 AM

quote:
Originally posted by kriips
hello. after downloading new messengeri have a little bug. somehome i can't see my status anymore or others. it is just white. i have tryed to reinstall messenger few times, but nothing really helps :(

Looking at your screenshot I see that you started a chat with a "Mobile Device" (look at the window icon).

This is not a conversation window.

As for the white information bar, that wouldn't nessecairly have showed your status or your contact's status, it could have been other things too.

So, the reason why it is white can be that there is some other info showing there (eg: other than a "your status is x") but that there isn't a resource for it. And that can be explained by a locked resource file when you installed the new version (and thus it couldn't be updated with the possible new resources) or if your Messenger resources are messed up in general.

To pinpoint the cause more and to try and figure out what the message would have been, can you answer all these questions:

1) What was your status at that moment?
2) What was your contact's status at that moment?
2) Did you bought credits to send mobile phone messages?


------------------

Important: if you experience something you think is a bug, and you do not have Messenger Plus! installed, or you experience the same bug when you uninstall Messenger Plus!, then it is NOT a bug in Messenger Plus! and it should not be posted in this subforum (which is for Messenger Plus! only!). Instead it should have been posted in the "MSN/Windows (Live) Messenger" subforum.

As such, this thread has been reported to be moved.
RE: Status bug by kriips on 06-30-2007 at 11:31 AM

clean install did not work. it was just a sample conversation window. this white bar remains with every contact including myself.

1) What was your status at that moment?
Appear offline

2) What was your contact's status at that moment?
Appear offline

3) Did you bought credits to send mobile phone messages?
no


RE: Status bug by EBFL on 06-30-2007 at 11:43 AM

I've had this happen to me before, see here.
But, no one was able to help, and for me, it will work most of the time, however there will be times when it will just be a white or grey bar (like your white bar)
Have you experienced like on my picture a contact's display picture coming out as a white box aswell?


RE: Status bug by kriips on 06-30-2007 at 11:46 AM

no. display pictures are okay all the time. just this white status bar