when i install Messenger Plus i cant see the text on the buttons ( ok, cancel ect). Coupld someone please help.


Preview below

Please, what version of operative system are you using? Tell also if you are Service Pack or updates installed

i have windows vista ultimate

Your DPI setting is 96? (right click on Desktop, then Personalize, then DPI Settings)

yep its 96

I don't know ... try at least to install it... look this image for the button labels:

hasnt someone else had this problem before? try IRC on #msgplus you might get help there. =]

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Originally posted by ICD
hasnt someone else had this problem before? try IRC on #msgplus you might get help there. =]

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I've noticed each case has an oddly large sized font. Maybe the font is no longer allowing the text to fit into the custom designed buttons?

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Originally posted by absorbation
I've noticed each case has an oddly large sized font. Maybe the font is no longer allowing the text to fit into the custom designed buttons?

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so theres no way to fix it

Yes, we think... However wait if Patchou post..

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Originally posted by mzlalii
so theres no way to fix it

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http://support.microsoft.com/kb/282187

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Originally posted by Matty
http://support.microsoft.com/kb/282187

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it didnt work ,it says " cannot set up microsoft windows powertoys" cause im with vista not xp

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Originally posted by mzlalii
it didnt work ,it says " cannot set up microsoft windows powertoys" cause im with vista not xp

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Microsoft says:
When the MS Shell Dlg mapping changes due to changing the system locale, this may have an unexpected effect on how programs display text, specifically when a program that uses MS Shell Dlg expects glyphs to be available from MS Shell Dlg that are not in the font to which it is currently mapped. This typically results in the display of the "default glyph." The default glyph varies from font to font, but commonly looks similar to a pipe symbol (|) or a small square, or rectangular box. You can manually change the font mapping if a single font will suit the needs of both the computer dialogs and the localized programs that are having display problems.

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AngelDevil, that KB explains that MS Shell Dlg is a font mapping and when it is set wrong you can have all kinds of unexpected effects.

MS Shell Dlg is not for replacing unreconized font names with system fonts. It is used to provide the same font face for all programs on all Windows versions; so you don't need to make a seperate program for XP which uses Tahoma, Win95 which uses Arial and Vista which uses whatever-else as the system's default dialog font. You can simply make 1 program which uses the special font MS Shell Dialog and this will automatically be mapped by the OS to its standard default system font so your programs looks like any other program in that OS.

Thus this isn't about non-supported characters. In fact, what they say in that article is that you should not use MS Shell Dlg if you're program needs very special characters. This because you can not be sure that the MS Shell Dlg font is mapped to a font which has those special characters (which in that case you see the pipe symbol, question mark, square or maybe even another character), and you should use a build-in font...

Anyways, a very common effect when the MS Shell Dlg points to a wrong font is exactly as shown in the screenshots of the top poster and the poster in that other thread. Most likely they have a wrong font mapping somewhere (due to installing bad Windows Skins for example). Though those screenshots might also indicate a wrong DPI setting, or a combination of both, etc...

indeed. Check MS Shell Dlg and MS Shell Dlg 2, that'S the fonts Plus! uses (and a lot of other apps too).

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Originally posted by Patchou
indeed. Check MS Shell Dlg and MS Shell Dlg 2, that'S the fonts Plus! uses (and a lot of other apps too).

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Originally posted by AngelDevil
However, the standard font substitutes for MS Shell Dlg and Dlg 2 are MS Sans Serif and Tahoma, it's impossible that in Windows Vista there aren't they because they are installed with the OS, if MzLalii haven't removed they.

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I wonder if it is really only related to fonts. Like I said before on the other thread which reported the same problem, Messenger Plus! Live windows are enlarged. If OS used a different font instead the standard fonts, normally windows mustn't be enlarged, must it? I assume even if Messenger plus! uses a different font, windows must stay in normal sizes but lines must be broken automatically from somewhere else. But from the screenshots we can see that there is no change where the lines are broken.

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Originally posted by ahmetgns
I wonder if it is really only related to fonts.

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Originally posted by CookieRevised
(yadda yadda)
Though those screenshots might also indicate a wrong DPI setting, or a combination of both, etc...

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Originally posted by CookieRevised

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Originally posted by CookieRevised
(yadda yadda)
Though those screenshots might also indicate a wrong DPI setting, or a combination of both, etc...

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actually i dont think i have MS Shell Dlg and MS Shell Dlg 2 so ill try to install it and see if it works and my DPI settings r set 2 normal

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Originally posted by mzlalii
actually i dont think i have MS Shell Dlg and MS Shell Dlg 2 so ill try to install it and see if it works and my DPI settings r set 2 normal

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So what should i do . Cause i have no idea

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Originally posted by ahmetgns
What did you mean with "wrong DPI setting"? I really didn't understand how dpi setting can be wrong.

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so how am i suppose to fix it. im going pazza here

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Originally posted by mzlalii
so how am i suppose to fix it. im going pazza here

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lol well im not that desperate about having Messenger Plus , but thanks for the offer anways

I tried to change Local settings on my International Options, and I select australian English (I think that she have this), but nothing happens on Messenger Plus! after I reboot. So we can suppose that this problem doesn't depend from MS Shell Dlg/Dlg 2, and not even by all the FontSubstitution utility.

Try to do this two things:

- In Control Panel (classic view) > International Options > select Administration Options tab > select Italian like Local Setting (it don't change the language of your system).
Then reboot your pc. Only for check if the error depend from it.

Else try to do it:

- Right click on desktop > Personalize > Screen settings. If you are using Windows Vista Ultimate (or Basic, I don't know), change it to Windows Vista Standard, else change Windows Vista Standard to Windows Vista Ultimate, then Apply. It's possible that a wrong setting in one of these themes provokes the viewing error in MsgPlus.

still doesnt work

So this error doesn't depend from:

- FontSubstitution
- DPL Settings
- Corrupt installation file (have you tried to re-download it, yes?)
- Wrong screen settings

What is the cause????

all i know is that all started after a couple of dayz i installed AIM but den i uninstalled it still didnt work, i hope i didnt stuff up anything

I don't think that AIM can delete the text on Messenger Plus! Live installation program, however...

don't know , thats when it started  sorry if I'm giving you a headache

No headache! But I don't understand which is the really cause...

i always find a way to stuff things up so its not a suprise

I'm sorry to say, AngelDevil, but your conclusions are all wrong.

It is not because nothing changes when you change the local language in Vista from English to Italian that the cause doesn't have something todo with the local settings. For starters English and Italian belong to the same language family. It can also depend on the codepage being used or even the addition of other (incompatible) codepages.

And the influence from the local settings on stuff like this is also very different between XP and Vista (in Vista it doesn't matter as much as it was with XP; all explained in some KB article or on TechNet or MSDN or whatever... cba to look it up now, sorry).

Also, nothing is deleted from the Messenger Plus! dialog; it isn't shown properly (showed too wide, hence the text 'falls off'). Big difference.

It obviously does has something todo with font substituations as the Messenger Plus! dialogs use those MS Shell Dlg fonts. The question is, why is the font substituted with that wide font instead of the normal default font?

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Originally posted by CookieRevised
For starters English and Italian belong to the same language family.

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They belong to the european languages family (or something like that). There are something like 6 language groups used in Windows, and it might/will/can depend on this. So changing English to Italian isn't going to change anything font-wise anyways. And thus comming to the conlcusion that it can't have something todo with the local language/settings is wrong.

Everything is explained in KB articles and/or on TechNet and/or MSDN though (waaaaaaaay better and accurate than what I could try to explain).

So, if you have some time, start by reading the KB article posted by Menthix. From there look up stuff in Microsoft's MSDN library and TechNet library concearning MS Shell Dlg, codepages, local settings, dpi, etc...

Even if I understood it all in great detail it would still be too much to (even try to) explain. Everything is interlinked to eachother in a complex manner. So best is to look stuff up for this and do some extensive reading.


For stuff like this (and if we take Patchou's word it isn't a rendering problem) it could even be a real but rare bug in Windows for all we know... Unless someone accidently stumbles on the method to reproduce this, I think it wouldn't be solved anytime soon...

But what we shouldn't do is jumping to conclusions like AngelDevil did, as the matter is waaaaaaaaaaaaay more complex than that.

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Originally posted by CookieRevised
I'm sorry to say, AngelDevil, but your conclusions are all wrong.

It is not because nothing changes when you change the local language in Vista from English to Italian that the cause doesn't have something todo with the local settings. For starters English and Italian belong to the same language family. It can also depend on the codepage being used or even the addition of other (incompatible) codepages.

And the influence from the local settings on stuff like this is also very different between XP and Vista (in Vista it doesn't matter as much as it was with XP; all explained in some KB article or on TechNet or MSDN or whatever... cba to look it up now, sorry).

Also, nothing is deleted from the Messenger Plus! dialog; it isn't shown properly (showed too wide, hence the text 'falls off'). Big difference.

It obviously does has something todo with font substituations as the Messenger Plus! dialogs use those MS Shell Dlg fonts. The question is, why is the font substituted with that wide font instead of the normal default font?

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No it isn't... not all local settings change font substitutions, especially not when languages are in the same language group as they use the same substitutions.

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Originally posted by CookieRevised
No it isn't... not all local settings change font substitutions, especially not when languages are in the same language group as they use the same substitutions.

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If it doesn't change, the local settings might still be wrong. There are more things happening then just a change of language when you change your local settings. You said that changing the language from English to Italian doesn't produce the error and thus the local settings aren't the cause. This is not neccesairly so.

As I said before, the matter is way more complex than that.

sooo whats the solution ??? what am i suppose to do to fix it up, or am i suppose not use Messenger Plus at all ?

since u ppl created msn plua , anit you suppose 2 know how to fix things or not?? dont worry i wont trouble u , ill find sumfin else

I'm sorry, but we didn't created Messenger Plus!. We are just users like anybody else. Messenger Plus! is created by 1 person: Patchou.

And if bugs are found in Messenger Plus! they are fixed as soon as possible. But what we're talking about here is most likely not a bug in Messenger Plus! but some wrong setting in your Windows, or a screwup because you did something (in the past) or patched some stuff in Windows, or installed some other software which screwed things up, etc... eg: If you would install Plus! on a clean Windows, you most likely wont have these problems.