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USB Never Will Work Again... by Nagamasa on 07-31-2007 at 11:11 AM

I don't remember what happened, but my USB port at the rear of my laptop stopped working, and whatever I plug in, it would display USB Device not recognized.

Later on, the other one of my rear USB ports displayed that error too. I have done a reformat of Vista, but yet, the problem has not resolved.

Help, anyone?


RE: USB Never Will Work Again... by absorbation on 07-31-2007 at 01:42 PM

Can you re-call knocking it at all? Your laptop may of received a bash and the rear ports may have been damaged. Because you have re-formatted your computer, it doesn't sound like a software problem :).


RE: USB Never Will Work Again... by Nagamasa on 07-31-2007 at 01:47 PM

quote:
Originally posted by absorbation

Can you re-call knocking it at all?
Nope. And the 2 slots crashed at 2 COMPLETELY different times too.
RE: USB Never Will Work Again... by absorbation on 07-31-2007 at 01:51 PM

Well it does sound like a hardware problem, all I can recommend is you take it to a computer repair shop and get a quick opinion on the situation. Does the error happen with the same external device :P?


RE: USB Never Will Work Again... by Nagamasa on 08-03-2007 at 03:57 AM

Anyone else?


RE: USB Never Will Work Again... by vaccination on 08-03-2007 at 06:48 AM

quote:
Originally posted by absorbation
Does the error happen with the same external device (Smilie)?
^^ what he said
RE: USB Never Will Work Again... by andrewdodd13 on 08-03-2007 at 03:20 PM

If your motherboard is old, you might've fused the USB sockets. I've done this once before on a really old motherboard by repeatedly unplugging then replugging a PS/2 port mouse.

I'm not sure it ever applied to USB, but if it did, then that'll probably be your problem.


RE: USB Never Will Work Again... by Nagamasa on 08-03-2007 at 04:21 PM

quote:
Originally posted by vaccination
quote:
Originally posted by absorbation
Does the error happen with the same external device (Smilie)?
^^ what he said
quote:
Originally posted by CanadianHero
and whatever I plug in, it would display USB Device not recognized.
quote:
Originally posted by andrewdodd13
If your motherboard is old, you might've fused the USB sockets. I've done this once before on a really old motherboard by repeatedly unplugging then replugging a PS/2 port mouse.

I'm not sure it ever applied to USB, but if it did, then that'll probably be your problem.
Laptop is pretty new. I got it in April.
RE: USB Never Will Work Again... by YottabyteWizard on 08-03-2007 at 04:25 PM

Reinstall drivers, or get new ones from the laptop website.


RE: USB Never Will Work Again... by Nagamasa on 08-04-2007 at 02:06 AM

quote:
Originally posted by YottabyteWIzard
Reinstall drivers, or get new ones from the laptop website.
Already did.
RE: USB Never Will Work Again... by jacksonliam on 08-06-2007 at 04:30 PM

then rele your stuffed!
there may be a fuse blown on your usb as its 5v dc its fused and if thats dead its not supplying power to a device and the pc knows there is something plugged in but its not got power so it comes up unrecognised.

test with a usb light or plug something in that has a power light and see if it comes on. that will help you know if the fuse is blown

the other thing that might of happened is one of the usb ports connection have been dis conected becuase of weak soldering.

If you brought it pritty soon doesnt it have a years manufactures warantee so you should be able to get it fixed under warantee.
give em a ring and see if there is any re-calls on your device and if they will fix it under warantee


RE: USB Never Will Work Again... by Dane on 08-06-2007 at 09:50 PM

Unless you bought your laptop from a crappy manufacturer, if you purchased it in April 2007 your complimentary one-year warranty is until April 2008.  Simply contact them for their nearest repair or service center and have it shipped out/fixed.


RE: USB Never Will Work Again... by Nagamasa on 08-08-2007 at 02:42 AM

quote:
Originally posted by Dane
Simply contact them for their nearest repair or service center and have it shipped out/fixed.
Well yea obviously, but is there any other solution because:

a) I dont have a backup of anything on my laptop right now because my desktop is in Canada...
b) Acer Hong Kong probably has Chinese Customer Service...and my Chinese aint that great...
c) Paying long distance to Canada isn't an option.
quote:
Originally posted by jacksonliam
test with a usb light or plug something in that has a power light and see if it comes on. that will help you know if the fuse is blown
My USB mouse light turns on, then dims (which means 'no activity'), then shuts off when the USB Not Recognized bubble pops up.
RE: USB Never Will Work Again... by Dane on 08-08-2007 at 05:30 AM

quote:
Originally posted by CanadianHero

b) Acer Hong Kong probably has Chinese Customer Service...and my Chinese aint that great...
Oh my god, its an Acer, that so figures...Acers are pieces of shit.  I refuse to sell them at work...anyway, you've got one option...Return it to them to be repaired.
RE: USB Never Will Work Again... by vaccination on 08-08-2007 at 08:24 AM

quote:
Originally posted by CanadianHero
My USB mouse light turns on, then dims (which means 'no activity'), then shuts off when the USB Not Recognized bubble pops up.
Wait, that sounds like software then. Seeing as how it gets power, and then switches off as soon as windows decides it isn't recognized.

Have you tried reinstalling the software for the mouse(if any) and reinstalling the drivers for the mouse/usb port?  Or, if worst comes to worst, formatting.
RE: USB Never Will Work Again... by Nagamasa on 08-08-2007 at 09:16 AM

quote:
Originally posted by vaccination
Have you tried reinstalling the software for the mouse(if any)
quote:
Originally posted by CanadianHero
and whatever I plug in, it would display USB Device not recognized.
quote:
Originally posted by vaccination
reinstalling the drivers for the mouse/usb port?
There are drivers for USB ports :-o?!
quote:
Originally posted by vaccination
Or, if worst comes to worst, formatting.
Doesn't resolve. I reformatted after the 1st port failed, but still remained to be a problem.
RE: USB Never Will Work Again... by Oxy on 08-08-2007 at 09:38 AM

quote:
Originally posted by CanadianHero
There are drivers for USB ports
Usually would be in the driver disk you get with a new mobo. tried google-ing your mobo model/manufactor driver?
RE: USB Never Will Work Again... by vaccination on 08-08-2007 at 10:01 AM

quote:
Originally posted by CanadianHero

Doesn't resolve. I reformatted after the 1st port failed, but still remained to be a problem.
Hmm. Well I'd go with Dane then, you're gunna have to take it somewhere to be repaired, unfortunately.
RE: USB Never Will Work Again... by Phillip on 08-08-2007 at 10:18 AM

Yes as many people have said this is a hardware problem. If the usb port isn't connected correctly to the mobo then of course its not going to read anything. It will still power the device but yeah.

Don't let the computer shop charge you too much. If its what I think it is then it should only take > 5 minutes to fix.