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Contact information issue - Printable Version

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+--- Forum: Messenger Plus! for Live Messenger (/forumdisplay.php?fid=4)
+---- Forum: WLM Plus! Help (/forumdisplay.php?fid=12)
+----- Thread: Contact information issue (/showthread.php?tid=81752)
Contact information issue by geena on 02-19-2008 at 03:43 PM

Hi guys,
I am experiencing a problem with the Messenger Plus feature "Contact information"
What happens is that for one single contact this feature is unavailable, that is I am not able to check the various events this contact goes into.
I am using this feature for all my contacts and it works perfectly.
Cannot understand what happens with this contact.
Please check attached screenshot, it might help

Any body has any suggestion for me?

Please let me know, many thanks in advance

Cheers,
Laura

RE: Contact information issue by RaceProUK on 02-20-2008 at 07:08 PM

That happens with Non-Instant Messaging Contacts.

RE: Contact information issue by geena on 02-20-2008 at 10:22 PM

thanks for your feedback, however this is not true since all my other contacts using Non-Instant Messaging have this option available.
So there must be something else with it...^o)

Any further suggestion?

Cheers,
G.

RE: Contact information issue by Patchou on 02-21-2008 at 03:32 AM

This issue is caued by contacts having alternate email addresses set in their Live profile (when clicking on Edit Contact you'll see it).

The workaround is to open the contact card instead (click on the buddy icon left of the contact's name) and click on "Additional Options" to display the menu. This will always work.

RE: Contact information issue by geena on 02-21-2008 at 11:50 AM

Thank you Patchou!

I removed the alternative address in the contact profile and now the option "Contact information" is available!

Thanks a million for your help :D

Laura

RE: Contact information issue by ahmetgns on 02-25-2008 at 07:49 PM

I will try to quote my that post as much as I can until everyone become aware of this method and help people who have problems about this function accordingly. I see no point at deleting all other e-mails while this obviously better method can be done with a couple of mouse clicks.

quote:
Originally posted by ahmetgns in very strange, greyed out functions
Even if you fill all e-mail blanks in an Edit Contact window, (Personal e-mail, Work e-mail, Other e-mail, Other instant message address), just select "Instant message address" from the drop-down list for the "Primary e-mail address" option in "Contact" tab of "Edit Contact" window. Now you can use "Messenger Plus! Features..." menu items without the need of deleting all other emails of contacts from Edit Contact window.