Each time, I install Messenger Plus everything works fine.

When, I restart my computer or log off/log back in the Plus option at the top of my MSN disappears and I have to reinstall it each time to get it to comeback.

The funny thing is even though the Plus option from the menu disappears it is still installed cuz the Persoanlised Status appears.

See screenprint: [edit] Removed. Next time, don't post it with peoples email addesses in it.

What is the remedy to this problem?

Ok some questions:

1) Answer either or :

    Do you have sweetim or smiley central installed at the moment?

    Did you ever have sweetim or smiley central installed?

2) Do you have the latest version of Both Windows Live Messenger 8.5 and Messenger Plus! Live 4.5?

3) What Firewall do you have installed?

4) What Anti-Virus program do you have installed

5) Did or do you have any scripts installed?

6) Have you used any Patches Like Mess-Patch or APatch?

quote:

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Originally posted by smiggy
1) No, to both. Never heard of smiley central.

2) My WLM is reading version 8.1 (see screenprint) and  I do have the latest version of Plus.

3) Zone Alarm (free version).

4) AVG.

5) Nada.

6) Nada, Messenger Plus is the only additional addon I use for MSN.

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Problem sorted.

quote:

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Originally posted by smiggy
Problem sorted.

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OK, I do apologise but my issue has been been resolved even after updating to WLM 8.5.

Thought I'd also mention I'm on Vista OS.

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quote:

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Originally posted by smiggy
Anyone?

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I meant to say hasn't resolved*

I don't know this method is for the problems like yours but still try it.

At Messenger Plus! Live - Registry Settings, find SafeHook setting and apply it via Windows Registry Editor. (You can find "how to apply" instructions in that page.)

Hi,

I can't find the instructions how to apply that?

I can't even find SafeHook in my registry.

Sorry, there is no real instructions in that page indeed. Let me explain then.

1. Browse for HKCU\Software\Patchou\Messenger Plus! Live\GlobalSettings
2. Right click in the section where values are displayed.
3. Select "New>DWORD value"
4. Name the new value as "SafeHook"
5. Its value will be 0 now, you can leave it like that.

Check screenprint if I did it right?

If so it's made no difference.

Not quite correct yet. You placed the new key in HKEY Local Machine. You should find the folder called HKEY Current User, and then follow the same folder paths from there.

How about now?

quote:

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Originally posted by smiggy
How about now?

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I did that and still no luck.

OK last thing to do....now please don't hound be because I have no idea on vista and going purely based on observations....run the setup as an administrator, by right clicking and selecting "Run as Administrator" and do the same when you load Windows Live Messenger for the first time at least and see if it help, then you should try loading Windows Live Messenger normally after that.

Not sure it will help but I'm sure it won't hurt it.

Didn't work but thanks anyway.

Can Patchou look into this please?

Thsi kind of problem is generally caused by another program preventing Plus! to do its job. It can be an AV or a drivers (like for the mouse or the keyboard).

after you reboot, check if you have a msimg32.dll file in Messenger's directory (Program Files\Windows Live\Messenger), right click, check the properties, in the Details section, check if "Product Name" is "Messenger Plus! Live" and not anything else.

Yeah, does read exactly just that.

The "Plus" menu disappears only when I do a reboot.

OK let me ask do you have windowsblinds installed by chance?