Remote assistance don't work - Printable Version
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+----- Thread: Remote assistance don't work (/showthread.php?tid=83165)
Remote assistance don't work by Pax24 on 04-14-2008 at 07:54 PM
Hi,
When I try to launch Remote assistance I got a message :
quote:Well in enlish it said that my version is not the last one and I need to update but I got the last one !!!
Votre invitation n'a pas été envoyée parce que vous devez disposer de la dernière version de Messenger pour utiliser la fonctionnalité Assistance à distance. Rendez-vous sur le site de mise à jour de Windows Live Messenger pour installer la dernière version.
Live : 8.5.1302.1018
Plus : 4.60.0.324
Any idea ?
If not, is there a way to disable Plus! when I want to use remote assistance ?
RE: Remote assistance don't work by matty on 04-14-2008 at 08:00 PM
This has nothing to do with Messenger Plus! or Messenger Plus! Live. Remote assistance is the ability of connecting to another computer and remotely assisting them with issues they have on their computer.
RE: Remote assistance don't work by Pax24 on 04-15-2008 at 04:05 AM
Ok in fact the problem was not with windows live but old windows messenger as they explain :
http://forum.aceboard.net/79164-2190-11112-0-assistance-distance.htm
I install old messenger 5.1 and it's ok now.