Fatal Stop c000021a - Printable Version
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Fatal Stop c000021a by breakingfree65 on 04-18-2008 at 02:15 PM
I've really messed up a computer.
It all started with a error message in Internet Explorer 7 about a psapi.dll file. The research I found said to rename the file to psapiold.dll and reboot.
Oops...now when I reboot, I get a Fatal Stop error:
STOP: c000021a {Fatal System Error}
The Windows Logon Process system process terminated unexpectedly with a status of 0xc0000034 (0x00000000 0x0000000)
The system has been shutdown.
So I booted with the repair option from the Windows CD. From the C:\> prompt, I type in cd windows and get 'The path or file specified is not valid.' I get that message for everything that I type in.
So I typed in C:\> dir and I get
'An error occurred during the directory enumeration'
Am I up the creek without a paddle? Is this system recoverable? Can anyone help me please?
Thank you.
RE: Fatal Stop c000021a by breakingfree65 on 04-18-2008 at 02:17 PM
I don't know if this makes matters worse, but the Hard drive is Encrypted through Guardian Edge.
RE: Fatal Stop c000021a by andrewdodd13 on 04-18-2008 at 03:59 PM
If the hard drive is encrypted then you will need to use Guardian Edge's software to read the data, otherwise there's no way to repair it.
There may be a pre-install driver for Windows XP, but I'm not sure.
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