STOP: c000021a ERROR on Vista - Printable Version
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STOP: c000021a ERROR on Vista by tg11 on 08-24-2008 at 09:44 AM
Hi, my acer laptop has started coming up with a 'STOP: c000021a' message since it configured windows updates on startup. The system runs Vista.
I cannot get past the blue screen to login to my computer. Can anybody help?
RE: STOP: c000021a ERROR on Vista by jrlumba on 08-29-2008 at 10:02 PM
Um... you might have to restart your comp. Press F11 right after you start your computer at the loading black screen. or maybe it's F10. there you will find system restore. good luck 
RE: STOP: c000021a ERROR on Vista by Spunky on 08-29-2008 at 10:08 PM
According to a search, a MS tech has documented this as being due to a hotfix (in particular HotFix: 890859)
This website gives details on how to remove these hotfixes using the recovery panel. This should hopefully then allow you to login after removing the above mentioned HotFix/Update
RE: STOP: c000021a ERROR on Vista by tg11 on 08-30-2008 at 10:07 AM
I have reset my PC and all seems to be working fine now, thanks
RE: STOP: c000021a ERROR on Vista by ShawnZ on 08-30-2008 at 02:22 PM
quote:
Originally posted by SpunkyLoveMuff
According to a search, a MS tech has documented this as being due to a hotfix (in particular HotFix: 890859)
This website gives details on how to remove these hotfixes using the recovery panel. This should hopefully then allow you to login after removing the above mentioned HotFix/Update
that update is for windows 2000/xp only. also, that website is only for xp as well.
RE: STOP: c000021a ERROR on Vista by Spunky on 08-30-2008 at 02:31 PM
Epic Fail. Didn't notice, but I would have thought most of the STOP error numbers would remain the same...
RE: STOP: c000021a ERROR on Vista by ShawnZ on 08-30-2008 at 02:49 PM
quote:
Originally posted by SpunkyLoveMuff
Epic Fail. Didn't notice, but I would have thought most of the STOP error numbers would remain the same...
they are, but that error isn't caused by the update, it's caused by something the update does. and that's an xp-only update...