any known reasons of why it could've stopped working? It suddenly crashed and then never worked again. i tried uninstalling, deleting the profiles and reinstalling... i even installed version 2 just in case, but it didnt work either. Whenever i click on the exe, nothing happens.

i tried all the obvious things from mozilla's support website.
i cant access the profile manager, and it wont start up in safe mode.

Any ideas? Any known virus/trojan/i dont know that may have caused this?

its my wrath, chrono, it is!
(is it actually opening when you double click it? look for the process in taskmgr)

quote:

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Originally posted by Chrono
i even installed version 2 just in case

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well it's not that easy... you can first test to start it in safe mode, you put this string in the target of the shortcut for firefox.
..\Mozilla Firefox\firefox.exe" -safe-mode
This makes all extensions deactivated, (you more a less reset firefox)
You may check if the process is running when you start, delete first then start.

If this not work you go to your windows profile ex C:/Users/You/ here you go to appdata or applicationdata then to roaming if you use vista. search after the mozilla folder.
you can try to un install firefox and delete all application data

quote:

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Originally posted by Voldemort
look for the process in taskmgr

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quote:

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Originally posted by Mike
I think I fixed it by uninstalling and then deleting the Mozilla Firefox directory in program files.

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quote:

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Originally posted by theeal
you can first test to start it in safe mode

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quote:

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Originally posted by theeal
you can try to un install firefox and delete all application data

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quote:

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Originally posted by Chrono

quote:

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Originally posted by Voldemort
look for the process in taskmgr

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The process "firefox.exe" starts and then crashes.

quote:

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Originally posted by Mike
I think I fixed it by uninstalling and then deleting the Mozilla Firefox directory in program files.

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i tried that, i even deleted the profiles in the applications data folder.

quote:

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Originally posted by theeal
you can first test to start it in safe mode

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safe mode isnt working (nothing happens).

quote:

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Originally posted by theeal
you can try to un install firefox and delete all application data

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i did that already

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quote:

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Originally posted by NanoChromatic

quote:

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Originally posted by Chrono

quote:

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Originally posted by Voldemort
look for the process in taskmgr

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The process "firefox.exe" starts and then crashes.

quote:

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Originally posted by Mike
I think I fixed it by uninstalling and then deleting the Mozilla Firefox directory in program files.

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i tried that, i even deleted the profiles in the applications data folder.

quote:

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Originally posted by theeal
you can first test to start it in safe mode

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safe mode isnt working (nothing happens).

quote:

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Originally posted by theeal
you can try to un install firefox and delete all application data

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i did that already

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Get IE Or Opera.

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try doing a system restore back to when it wasnt crashing.

download procmon. run it. stop running the log that starts right away.
open up task manager, and when  ready start logging again and launch firefox. stop logging after you see the process disappear from task manager.
zip and upload the log somewhere. its going to be quite big.

quote:

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Originally posted by wally
try doing a system restore back to when it wasnt crashing.

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quote:

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Originally posted by MeEtc
download procmon. run it. stop running the log that starts right away.
open up task manager, and when  ready start logging again and launch firefox. stop logging after you see the process disappear from task manager.
zip and upload the log somewhere. its going to be quite big.

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if you have vista try booting from the disk and do a system restore from there.

here's the log file, meetc.

www.chrono.cl/foro/Logfile.rar

as discussed via WLM, nothing about the firefox process is out of the ordinary, but the process list is showing a lot of command prompt sessions started by csrcs.exe
A bit of searching suggests that this is a virus called W32/Spybot-EI

Mine is doign the EXACT same thing. every single thing Chrono has said is happening to me! ARGH!

any known solutions? im going to check for virus's but i doubt it, haven't downloaded or accessed anythign dodgy.

Tried a system restore and that did absolutely nothing aswell.....

STUPID SEMI FIX
rename the .exe to firefox1.exe or something and it works...

they ANNOYING THING IS, when mine opened it came up with the page "firefox updated"

WHAT A JOKE!

now how can i find out what's making it do this

i hope its not a virus now!! ¬_¬

EDIT:

okay its the firewall.....

the STUPID thing is, my firewall is set to allow firefox.exe etc. and firefox1.exe has the same permissions.

1.exe works and normal doesnt!

as soon as i disable the firewall it works!

STRANGE!

Well, presuming it is the worm that MeEtc says, you need to get rid of it.

Could be related to one of these:

W32.Spybot.CF
http://techsalsa.com/steps-to-remove-csrcsexe-or-csrscexe-virus/
http://www.baidumsg.com/Howtoremove/Howtoremove_66992.html

"Harakit" W32.Harakit
http://www.2-spyware.com/remove-harakit.html
http://www.2-viruses.com/remove-harakit

"Sohana" Win32.Sohanad ; W32.YahLover
http://www.2-spyware.com/remove-sohana.html

This worked for me:

open your firewall settings / rules

delete the rule for firefox

open firefox that always crashes so your firewall asks you to allow or block it.

then it worked for me!

quote:

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Originally posted by M73A
This worked for me:
open your firewall settings / rules
delete the rule for firefox
open firefox that always crashes so your firewall asks you to allow or block it.
then it worked for me!

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quote:

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Originally posted by Voldemort

i don't think you had the same problem in first place

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