Problems when video calling - Printable Version
-Shoutbox (https://shoutbox.menthix.net)
+-- Forum: MsgHelp Archive (/forumdisplay.php?fid=58)
+--- Forum: Skype & Technology (/forumdisplay.php?fid=9)
+---- Forum: Skype & Live Messenger (/forumdisplay.php?fid=10)
+----- Thread: Problems when video calling (/showthread.php?tid=88392)
Problems when video calling by wycherley on 01-13-2009 at 03:15 PM
Hello
Im using a Microsoft vx-3000 and when i make a video call the sound and the video stutters. i can type in the message box and that works fine but the video and audio still stutter. Any one had this problem???
RE: Problems when video calling by Chris4 on 01-13-2009 at 03:34 PM
What version of Messenger?
Go to Help > About Messenger
RE: Problems when video calling by matty on 01-13-2009 at 03:47 PM
quote:I did and I just resolved it.
Originally posted by wycherley
Hello
Im using a Microsoft vx-3000 and when i make a video call the sound and the video stutters. i can type in the message box and that works fine but the video and audio still stutter. Any one had this problem???
http://support.microsoft.com/kb/324214/en-us
More specifically from that list you want to look at port range forwarding incoming traffic on UDP ports 5004 through 65535.
RE: Problems when video calling by Chris4 on 01-13-2009 at 03:54 PM
That page refers to a problem if you're receiving an error when trying to start a voice/video conversation, rather than it 'stuttering' as described in wycherley's problem, but can always try. 
RE: Problems when video calling by matty on 01-13-2009 at 07:12 PM
quote:And that is exactly what mine was doing. Hence why I did a forwarded a range of ports to my laptop. UPnP didn't seem to work correctly. Although the ports were being added to the UPnP list I still experienced the stuttering and choppy audio. After I added the range of ports to be forwarded all was well again
Originally posted by Chris4
That page refers to a problem if you're receiving an error when trying to start a voice/video conversation, rather than it 'stuttering' as described in wycherley's problem, but can always try.
quote:
Originally posted by matty
quote:I did and I just resolved it.
Originally posted by wycherley
Hello
Im using a Microsoft vx-3000 and when i make a video call the sound and the video stutters. i can type in the message box and that works fine but the video and audio still stutter. Any one had this problem???
http://support.microsoft.com/kb/324214/en-us
More specifically from that list you want to look at port range forwarding incoming traffic on UDP ports 5004 through 65535.
RE: Problems when video calling by Chris4 on 01-13-2009 at 09:29 PM
Fair enough.
Let us know if it works, wycherley.
RE: Problems when video calling by wycherley on 01-14-2009 at 09:24 AM
going home tonight so ill try it an let you know, thanks for responding guys.