Workaround for webcam problems in Windows Live Messenger - Printable Version
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+-- Forum: MsgHelp Archive (/forumdisplay.php?fid=58)
+--- Forum: Skype & Technology (/forumdisplay.php?fid=9)
+---- Forum: Skype & Live Messenger (/forumdisplay.php?fid=10)
+----- Thread: Workaround for webcam problems in Windows Live Messenger (/showthread.php?tid=88619)
Workaround for webcam problems in Windows Live Messenger by Sunshine on 01-21-2009 at 09:32 PM
The following was posted by the Windows Live Team at their blog:
quote:
We’ve heard that a small number of you are experiencing audio and video problems with your webcam after installing the latest version of Windows Live Messenger. After looking into this, we found that for users who are seeing error code 0x8AC70013 or 0x8AC70202, this may be caused by an incompatibility with McAfee Site Advisor.
McAfee is working on a patch to fix this, but until it becomes available, if you’re having audio or video problems with the new version of Messenger and are running McAfee, McAfee has posted a workaround on its website at: http://service.mcafee.com/faqdocument.aspx?id=TS100601.
I came across various threads here in which people mention audio/video problems with the new Windows Live messenger so I thought i'd post it here. Hope it helps.