When I contact my friend who also has a webcam we connect perfectly OK. Both video pictures are perfect. But after about 10 seconds my picture freezes while my friend remains OK. The sound continues OK.

I've check webcam settings in Live Messenger tools and all checks out perfectly. I am using Version 2009 (build 14.0.1850.1202). I've also tried LM 8.1 and 8.5 with same problem.

My set-up is:
Acer Desktop M1610
Vista Home 32 bit
4gb ram
GeForce 8400GS graphics card
Webcam is a Clique Hue

Any help would be appreciated as my friend is housebound and our daily video chats mean a lot to him. Many Thanks,

Steve.

Sometimes its just the internet connection.

Try this: matty's reply to Problems when video calling

Thank you Joshua and Matty.
As you say it could just be a very crowded broadband line. It did work OK this afternoon in non-peak time. So it does seem to point to this.

Someone told me about the Oovoo Messenger which looks good and had good reviews. I'm looking inti this alternative now.

Many thanks,
Steve.

No problems, Steve!