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error code 81000360 - Printable Version

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error code 81000360 by zac777 on 03-11-2009 at 12:18 AM

All of a sudden cant connect to msn due to error code 81000360?

I googled it and followed advice on command prompt, unistalled it and installed the latest version of msn but nothing seems to work?

i tried using my spare laptop and had the exact same problem on that laptop so i imagine its network problem?

can anyone help?


RE: error code 81000360 by Chris4 on 03-11-2009 at 01:19 AM

Do you have a Netgear DG834G v2 Router?
More info: http://geekswithblogs.net/steveclements/archive/2...34g-v2-router.aspx

Have you tried the connection troubleshooter? What errors do you get?

What is the full error message? Are there any links/buttons to get more information/help?


RE: error code 81000360 by zac777 on 03-11-2009 at 04:46 AM

No i have a bt/yahoo wireless connection(england)

Yes tried the troubleshooter it then displays the error code 8100036. I have been looking on the web and this seems to be a problem for many people at the moment?

Ive googled the problem and tried all suggested fixes but none seem to work - disabling the firewall also doesnt work???

If anyone can help wud be truely grateful


RE: error code 81000360 by Joshua on 03-11-2009 at 10:30 AM

Can you show us some of the methods you have tried? So we do not repeat methods.


RE: error code 81000360 by zac777 on 03-11-2009 at 04:05 PM

First i followed a link that had something to with the command prompt - disable/restrict/enable but this didnt work

i unistalled and then re-installed latest version of msn and made sure the firewall was blocking msn, this also didnt work

After afew days i found this website on www.dotcomUNDERGROUND.com and it told me to do this - START> RUN

2. Type the following:(in RUN box)

regsvr32 Softpub.dll Mssip32.dll Initpki.dll



3. Click on the OK button.

You should now be able to sign-in to your msn messemger or windows live messenger.

Regsrv32 is a command-line tool registers .dll files as command components in the registry. More information on the Regsrv32 command can be found here

This fixed it and ive had no problems since. Thanks people!