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Webcam wont work for my friend! - Printable Version

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+----- Thread: Webcam wont work for my friend! (/showthread.php?tid=89934)
Webcam wont work for my friend! by JennyLovesAdam on 03-27-2009 at 10:07 PM

My friend has a problem. Every time she accepts webcam to someone, or they accept it to her. Her laptop freezes and she has to turn it off and switch it back on.

She has Messenger Plus, but she doesn't know what version. Her laptop is Dell Inspiration. And her webcam is built in, she only got this laptop for christmas and she thinks its one of the new Dell laptops.

Do you know what might be the problem? and as shes not a computer whizz can you kinda narrow it down to something not hard for her to understand Thanks :D xx

RE: Webcam wont work for my friend! by djdannyp on 03-27-2009 at 10:23 PM

Does she still have the problem if she uninstalls Messenger Plus! Live?

Has she got the latest Windows Live Messenger from here?

Is she able to view the webcam inside other programs?  Like by going to My Computer?

Does it happen both when she's sending webcam and receiving it?

RE: Webcam wont work for my friend! by JennyLovesAdam on 03-27-2009 at 10:35 PM

Right, she doesn't know about the first one,
No she hasn't for the second one,
Yes she has for the third one,
and yes it does for the last one. :/ is there a solution :S

Thank YOU! x

RE: RE: Webcam wont work for my friend! by djdannyp on 03-27-2009 at 10:59 PM

quote:
Originally posted by JennyLovesAdam
Right, she doesn't know about the first one,
No she hasn't for the second one,
Yes she has for the third one,
and yes it does for the last one. :/ is there a solution :S

Thank YOU! x

Tell her to get the latest Windows Live Messenger using the link I gave you and to uninstall Messenger Plus! Live (for the time being)

Also get her to update the webcam drivers from the Dell website
RE: Webcam wont work for my friend! by JennyLovesAdam on 03-27-2009 at 11:31 PM

Thanks :)

Whats the dell website? :D xx

RE: Webcam wont work for my friend! by riahc4 on 03-28-2009 at 04:57 PM

(Could someone move this to the right section?)

http://www.dell.com/inspiron