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Custom Sounds not Working - Printable Version

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+--- Forum: Messenger Plus! for Live Messenger (/forumdisplay.php?fid=4)
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+----- Thread: Custom Sounds not Working (/showthread.php?tid=93971)
Custom Sounds not Working by Zhumos on 02-27-2010 at 05:54 AM

Hi,

Before anyone says it I have tried searching the forums and all responses either have a solution that does not work for me or is unanswered.

When i try to send a custom sound it comes up with this message:

[Image: error.jpg]

When trying to receive a sound it fails to download and puts (try again) next to the name of it.

I have tried a fresh re-install of both programs. I am running Windows 7. I currently have no emoticons that could cause a clash.

Thanks, Zhumos

RE: Custom Sounds not Working by CookieRevised on 02-27-2010 at 01:12 PM

Can you access http://sounds.msgpluslive.net/ ?

And just asking, but does Messenger Plus! itself has permission to access webpages on that Win7-account? (dunno exactly how these permissions things work in Win7 though, can't test it)

Or do you have some other software which might block Messenger Plus! from accessing webpages? firewall, anti-viri software, etc...

RE: RE: Custom Sounds not Working by Zhumos on 02-27-2010 at 11:53 PM

quote:
Originally posted by CookieRevised
Can you access http://sounds.msgpluslive.net/ ?

And just asking, but does Messenger Plus! itself has permission to access webpages on that Win7-account? (dunno exactly how these permissions things work in Win7 though, can't test it)

Or do you have some other software which might block Messenger Plus! from accessing webpages? firewall, anti-viri software, etc...

Thanks for the speedy reply,

This does seem to be the problem as I cannot access this website even in a web browser. Might i ask if the sounds web-page uses a non-default port?

Thanks, Zhumos
RE: Custom Sounds not Working by CookieRevised on 02-28-2010 at 12:13 AM

Nope, it uses the same port as any other website.

Check in your security software (anti-virus, firewall, ...) if the sites are blocked or not.

Also check your HOSTS file if it contains some line which might block websites from Messenger Plus!. Remove such lines if they exist. eg: 127.0.0.1 msgpluslive.net
(note: do not remove "127.0.0.1 localhost")

And in the Internet Explorer settings there are also settings which might block websites. See here for example (its for version 7, but same applies to other versions).

And check similar settings in your other browser in case you have one.

RE: RE: Custom Sounds not Working by Zhumos on 02-28-2010 at 12:30 AM

quote:
Originally posted by CookieRevised
Nope, it uses the same port as any other website.

Check in your security software (anti-virus, firewall, ...) if the sites are blocked or not.

Also check your HOSTS file if it contains some line which might block websites from Messenger Plus!. Remove such lines if they exist. eg: 127.0.0.1 msgpluslive.net
(note: do not remove "127.0.0.1 localhost")

And in the Internet Explorer settings there are also settings which might block websites. See here for example (its for version 7, but same applies to other versions).

And check similar settings in your other browser in case you have one.

it's strange, i can access the website on my iphone which is connected to the same internet as me so it must be local but I am using Windows Firewall and everything to do with messenger plus is allowed. HOSTS has nothing in it without a hash in front of it, Internet Explorer has no blocked websites.

Thanks, Zhumos