Hey everyone,

I hadn't realized the online but invisible bug was global, so I uninstalled WLM and now it won't reinstall.  It just says it can't be installed.  I've tried rebooting, but to no avail.

MSN is my main form of contacting coworkers etc, so this is kind of a major issue.

Could you give us the exact error message and code?

Try using ZapMessenger to remove all traces of Windows Live Messenger, then re-download it from here and try to re-install

@Chris: It just said "couldn't install programs", and "please try again".

@Djdannyp: I'll try.

Oh, it also says  "error: oncatalogresult: 0x8072ee6"

Next Steps: An unknown error occurred.

Grievous, disable your Anti-Virus or any security software and then try again. More specifically AVG

Any hope?

I don't have AVG, only McAfee and Maleware Bytes Anti Maleware.

Could McAfee be the problem?  if so, how would I go about disabling it long enough to install WLM?

bump. I need this fixed asap.

Does Can't Install provide any insight for you?

Nagamasa, no.  and I tried that program that sweeps all traces of WLM.

Here, got a screenshot.

There may be a problem with Windows Installer.

Go to Control Panel > System and Security > Windows Update. Make sure updates are turned on and click 'Check for updates'. It should say there's a Windows Installer update and possibly others. Install them, restart if required, then try.

If no luck, go to JK's blog here and manually install the products you want.

Sources: Yahoo! Answers & VistaForums

Irony is such a pain in my ass.

I got the messenger downloaded, but the first time I try to sign in, it says the service is temporarily unavailable.

I'll try later, Thanks Chris.

Did it give a specific error code?  Sometimes "Service temporarily unavailable" doesn't exactly mean that

The error code was 80040154.

Here's the official solution for the 80040154 error:

quote:

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Originally posted by Messenger Support Space
If you are receiving the error 80040111 or 80040154 when you sign into Messenger, please try the following:

1. Reregister msxml3.dll. To do so follow the steps below that are applicable to your operating system version:

1.a.Windows Vista [or 7]:
 
   1.a.i. Click "Start," click "All Programs," click "Accessories," and then right-click "Command Prompt."
   1.a.ii. Click "Run as administrator."
   1.a.iii. If you are prompted for an administrator password or for a confirmation, type the password or click "Continue."
   1.a.iv. Type the following command, and then press ENTER:
   REGSVR32 %windir%\system32\msxml3.dll
 
   1.a.v. If the file can be located and is available, you receive the following message:
   DllRegisterServer succeeded in C:\Windows\System32\msxml3.dll is succeeded.
 
   1.a.vi. If this step is not successful, go to step 2.
   1.a.vii. If this step succeeds, go to step 3.

1.b. Windows XP:
 
   1.b.i. Click "Start," click "Run," type the following command, and then click "OK":
   REGSVR32 %windir%\system32\msxml3.dll
 
   1.b.ii. If the file can be located and is available, you receive the following message:
    "DllRegisterServer succeeded in C:\Windows\System32\msxml3.dll is succeeded."
 
   1.b.iii.If this step is not successful, go to the next step.
   1.b.iv. If this step succeeds, go to step 3.

2. Reinstall MSXML3. To do so, follow the steps below:
 
   2.a. Visit this Microsoft Web site.
   2.b. Click the "msxml3.msi" link near the bottom of the page, and then follow the wizard to complete the installation.

3. Restart the computer, and then sign in to Windows Live Messenger again.

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I am, quite honestly starting to get furious with this damn messenger.  That didn't fix it.  Is there anything else we can try?  If not, do you have an email address for the WLM staff so I can yell at them?

quote:

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Originally posted by Grievous
If not, do you have an email address for the WLM staff so I can yell at them?

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Chris,

I've tried everything I could find, nothing works.  From what I could understand, a few people who have upgraded their Windows Live are experiencing this, and the only fix is to get an older version.

I thank you for all your help, but it seems as this is a fault on the Windows Live Team.  Is there an email I can contact them on?  I need to get my messenger working.  There is only so much of Meebo I can put up with.

quote:

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Originally posted by Grievous
from what I could understand, a few people who have upgraded their Windows Live are experiencing this, and the only fix is to get an older version.

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I don't think I have the leaked version.  I hope not, anyway.

I know it will help, but it doesn't make sense to remove an anti-virus software just for a messenger.

I've tried ZapMessenger.

What is confusing me is, before I removed WLM, I couldn't sign in at all, which turned out to be on a global-scale problem.  Before that, everything was fine.  Then I remove it, and try to install it again.  Problems come back.  How in the hell could that be?

I'm sorry to sound like a grump, but I've used this for how long, and now I have issues?  If windows live would've put up a message saying they knew it was a global wide problem, I wouldn't of had a reason to remove it in the first place.

If nothing works, I am going to yell at windows live people.  There is no problem on my end, I've made sure of it.

quote:

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Originally posted by djdannyp
Try using ZapMessenger to remove all traces of Windows Live Messenger, then re-download it from here and try to re-install

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