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Windows live messenger error - Printable Version

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+--- Forum: Skype & Technology (/forumdisplay.php?fid=9)
+---- Forum: Skype & Live Messenger (/forumdisplay.php?fid=10)
+----- Thread: Windows live messenger error (/showthread.php?tid=95055)
Windows live messenger error by tjc6591 on 07-19-2010 at 07:41 PM

My Windows live messenger is acting up, Last night i was able to get on it, But for some reason when i try to open it now it won't load, a pop up saying that Windows live messenger has stopped working.

This is my problem details, i don't know if this will help but here they are:

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    msnmsgr.exe
  Application Version:    14.0.8117.416
  Application Timestamp:    4bc935af
  Fault Module Name:    WLDCore.dll
  Fault Module Version:    14.0.8117.416
  Fault Module Timestamp:    4bc93503
  Exception Code:    c0000005
  Exception Offset:    00002ee5
  OS Version:    6.0.6002.2.2.0.768.3
  Locale ID:    1033

Additional information about the problem:
  LCID:    1033



Thanks in advance.

RE: Windows live messenger error by djdannyp on 07-19-2010 at 07:48 PM

If you uninstall Messenger Plus! Live does the problem continue?

RE: RE: Windows live messenger error by tjc6591 on 07-19-2010 at 08:33 PM

quote:
Originally posted by djdannyp
If you uninstall Messenger Plus! Live does the problem continue?

I completely uninstalled everything following the steps provided at
http://shoutbox.menthix.net/showthread.php?tid=68265&page=2
And then i reinstalled it, and i still get this.
RE: Windows live messenger error by Chris4 on 07-19-2010 at 08:47 PM

Here's the response from Windows Live support:

quote:
Originally posted by Windows Live Cattleya B.
Hi,

This could be caused by third party programs or a spyware. To fix this error, try the steps from this link. If you are using Windows 7, try the steps for Windows Vista.

http://messenger-support.spaces.live.com/blog/cns...8B853F!15940.entry

Let us know if you have other questions.

Thanks,

Cat B.

Please note: This problem is not related to Messenger Plus! Live and should therefore be posted in the Windows Live Messenger forum.
RE: RE: Windows live messenger error by tjc6591 on 07-19-2010 at 10:30 PM

quote:
Originally posted by Chris4
Here's the response from Windows Live support:

quote:
Originally posted by Windows Live Cattleya B.
Hi,

This could be caused by third party programs or a spyware. To fix this error, try the steps from this link. If you are using Windows 7, try the steps for Windows Vista.

http://messenger-support.spaces.live.com/blog/cns...8B853F!15940.entry

Let us know if you have other questions.

Thanks,

Cat B.

Please note: This problem is not related to Messenger Plus! Live and should therefore be posted in the Windows Live Messenger forum.


Thanks for your help and replying so fast, usually it takes about 3 or 4 days just for someone to respond on other sites. Im gonna try those steps and see if that's it.
RE: RE: Windows live messenger error by tjc6591 on 07-20-2010 at 12:51 PM

quote:
Originally posted by Chris4
Here's the response from Windows Live support:

quote:
Originally posted by Windows Live Cattleya B.
Hi,

This could be caused by third party programs or a spyware. To fix this error, try the steps from this link. If you are using Windows 7, try the steps for Windows Vista.

http://messenger-support.spaces.live.com/blog/cns...8B853F!15940.entry

Let us know if you have other questions.

Thanks,

Cat B.

Please note: This problem is not related to Messenger Plus! Live and should therefore be posted in the Windows Live Messenger forum.



Thanks, I got it working, I had to delete all the files and any traces of MSN, then install it. Worked like a charm, anyone else got the same problem just follow the link posted in the quote.
Thanks again.
RE: Windows live messenger error by Chris4 on 07-20-2010 at 04:28 PM

You're welcome. :)