Shoutbox

Plus messenger v5 on WLM 2011 randomly crashing - Printable Version

-Shoutbox (https://shoutbox.menthix.net)
+-- Forum: MsgHelp Archive (/forumdisplay.php?fid=58)
+--- Forum: Messenger Plus! for Live Messenger (/forumdisplay.php?fid=4)
+---- Forum: WLM Plus! Bug Reports (/forumdisplay.php?fid=7)
+----- Thread: Plus messenger v5 on WLM 2011 randomly crashing (/showthread.php?tid=96727)

Plus messenger v5 on WLM 2011 randomly crashing by linkinpark4175 on 02-10-2011 at 02:45 PM

as title says, since i installed Plus messenger v5 on WLM 2011 it randomly crash or freeze.


RE: Plus messenger v5 on WLM 2011 randomly crashing by blessedguy on 02-10-2011 at 02:48 PM

Are you using any scripts or skins? Also, by any chance, do you have any other Messenger add-on installed?


RE: Plus messenger v5 on WLM 2011 randomly crashing by linkinpark4175 on 02-10-2011 at 03:19 PM

No scripts no scripts installed

[Image: plus1.png]
[Image: plus2.png]

Not sure what exactly is a messenger addon. (if its similar to messenger plus then no)


RE: Plus messenger v5 on WLM 2011 randomly crashing by w3by on 02-10-2011 at 07:16 PM

I've experienced the same problem today.
Have you enabled the online chat logging? Because Messenger hasn't crashed yet after disabling this option for myself.


RE: Plus messenger v5 on WLM 2011 randomly crashing by linkinpark4175 on 02-10-2011 at 09:12 PM

Ya i thought the same and disabled it. Its been around 6 hours and no crash yet


RE: Plus messenger v5 on WLM 2011 randomly crashing by Robin_YH on 02-11-2011 at 12:17 PM

[Image: 1297411559-20.png]
WLM Crashes all the time. I don't have scripts or skins. Is there a solution?


RE: Plus messenger v5 on WLM 2011 randomly crashing by Menthix on 02-11-2011 at 12:57 PM

quote:
Originally posted by Robin_YH
Is there a solution?
quote:
Originally posted by w3by
Have you enabled the online chat logging? Because Messenger hasn't crashed yet after disabling this option for myself.

RE: RE: Plus messenger v5 on WLM 2011 randomly crashing by Robin_YH on 02-11-2011 at 01:16 PM

quote:
Originally posted by Menthix
quote:
Originally posted by Robin_YH
Is there a solution?
quote:
Originally posted by w3by
Have you enabled the online chat logging? Because Messenger hasn't crashed yet after disabling this option for myself.

No. Disabled ;)
RE: Plus messenger v5 on WLM 2011 randomly crashing by Ugosan on 02-21-2011 at 12:51 PM

WLM 2011 on Windows 7 32bit sometime crashes for me too, when I close a conversation window, with online chat logging enabled.

If it can help, I found a way to reproduce the problem.

Log in WLM with online chat logging enabled and open a conversation window: write something and close the window. It will be not closed immediately, but you will see only the aero frame for few seconds:

[Image: cattura1h.png]


and, if you try to do something in the window, it will become black and "not responding" (image below).

[Image: cattura2r.png]


Then, WLM sometime crashes and, in the Event Viewer I see this:

code:
Nome registro: Application
Origine:       Application Error
Data:          19/02/2011 10:04:48
ID evento:     1000
Categoria attivitą: (100)
Livello:       Errore
Parole chiave: Classico
Utente:        N/D
Computer:      PC
Descrizione:
Nome dell'applicazione che ha generato l'errore: msnmsgr.exe, versione: 15.4.3508.1109, timestamp: 0x4cda7240
Nome del modulo che ha generato l'errore: MsgPlusLive.dll, versione: 5.0.0.702, timestamp: 0x4d5184be
Codice eccezione: 0xc0000005
Offset errore 0x00332de7
ID processo che ha generato l'errore: 0x770
Ora di avvio dell'applicazione che ha generato l'errore: 0x01cbd0113c823066
Percorso dell'applicazione che ha generato l'errore: C:\Program Files\Windows Live\Messenger\msnmsgr.exe
Percorso del modulo che ha generato l'errore: C:\Program Files\Yuna Software\Messenger Plus!\MsgPlusLive.dll
ID segnalazione: 4ccb155e-3c07-11e0-8794-0016366ad241
XML evento:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-02-19T09:04:48.000000000Z" />
    <EventRecordID>3210</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Ugo-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>msnmsgr.exe</Data>
    <Data>15.4.3508.1109</Data>
    <Data>4cda7240</Data>
    <Data>MsgPlusLive.dll</Data>
    <Data>5.0.0.702</Data>
    <Data>4d5184be</Data>
    <Data>c0000005</Data>
    <Data>00332de7</Data>
    <Data>770</Data>
    <Data>01cbd0113c823066</Data>
    <Data>C:\Program Files\Windows Live\Messenger\msnmsgr.exe</Data>
    <Data>C:\Program Files\Yuna Software\Messenger Plus!\MsgPlusLive.dll</Data>
    <Data>4ccb155e-3c07-11e0-8794-0016366ad241</Data>
  </EventData>
</Event>



RE: Plus messenger v5 on WLM 2011 randomly crashing by Menthix on 02-21-2011 at 01:47 PM

quote:
Originally posted by Ugosan
crashes for me too, when I close a conversation window, with online chat logging enabled.
Yep, there is something in online logging which is causing crashes for some people. If you have such crashes, turn offline logging off for now. Yuna knows about the problem and is working on a fix.