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Can't log in to My Plus! account. - Printable Version

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+----- Thread: Can't log in to My Plus! account. (/showthread.php?tid=97485)

Can't log in to My Plus! account. by Pedorake on 04-28-2011 at 04:18 PM

"An unhandled exception has occurred.
We apologize for the inconvenience this may cause you. Please follow the link below back to our Messenger Plus! Home page and feel free to report this error on the forum
Go back to the Home page"

No matter what I try to log in. I have my email and password correct, but I can't log into the main site. Anyone else having this problem?
If i'm posting this in the wrong section, please let me know.

I also tried to register under a new email and make a new account and I receive the same"unhandled exception" error.


RE: Can't log in to My Plus! account. by Alexandre.Lefebvre on 04-28-2011 at 04:46 PM

As annonced earlier this week we are proceding today and tomorrow to upgrades on both the website on the online services. You may experience outage during this time. We are sorry for the inconveniences.


RE: Can't log in to My Plus! account. by matty on 04-28-2011 at 05:28 PM

Alex, Sophie or JF,

What really needs to happen is when you guys plan downtown the website needs to inform the users. Instead of just displaying the above error it should give a message of what is being done so people don't think it is broken.


RE: Can't log in to My Plus! account. by Pedorake on 04-30-2011 at 01:55 PM

Ah, alright, thank you for explaining, I appreciate it.
Yeah, matty has a point, but I'm satisfied to have received an answer anyways.