Shoutbox

If you installed the sponsor program that comes with Messenger Plus! and if you want to get rid of it, the procedure is very simple. Please, do not create a new thread to talk about it, the removal instructions are the same for everybody. The sponsor that optionally comes with Messenger Plus! is a harmless piece of software that installs various advertisements in Windows, it is adware, not spyware.

Removing the sponsor package won't take more than 2 minutes of your time but first, here is a list of things you must not do:

• Delete the sponsor files yourself
  
• Edit the registry to try to disable the sponsor
  
• Run adware removal tools such as Spybot S&D or Windows Defender

Doing any of these actions will permanently damage the sponsor uninstall package and will prevent you from uninstalling it properly. These rules are actually valid for any other software. Always try to uninstall a program before trying to rely on something else. If you already did damage the setup package, the best thing to do is to try to reinstall the latest version with the sponsor before trying to uninstall everything properly. If you continue to experience problems after running an adware removal tool, please address your complains directly to the creators of the tool, neither I nor Circle Dev can be held responsible for the actions performed by another program.

Follow the instructions below to uninstall the sponsor program.

• Go in Add/Remove Programs and double click on "Messenger Plus! Live & Sponsor".
  
• The Uninstaller of Messenger Plus! Live is now displayed.
  
• If Messenger Plus!'s sponsor is currently installed, the "Remove Sponsor" button is enabled. If you want to keep Messenger Plus! installed on your computer, click on this button (the sponsor is never re-installed automatically under any circumstances). If not, click on "Remove All" to remove both Messenger Plus! and the sponsor.
  
• If the "Remove Sponsor" button is grayed out, it means that the ads you're experiencing are probably coming from another source that the Messenger Plus!'s sponsor. It can also mean that a third party software damaged the sponsor's installation program (the uninstaller will display the appropriate message according to the situation).
  
• Press "Next" on the second screen to proceed with the uninstallation. If you chose to uninstall Messenger Plus! as well, another set of options will be displayed later on, after the sponsor's removal. These options are related to Messenger Plus! only and do not affect the uninstallation of the sponsor.
  
• When the sponsor is being uninstalled, a screen displaying a bunch of numbers should appear on your screen (if you don't see it, search for it in your Task Bar). To prove that someone is currently reading the screen, you have to type the code that is displayed and press "Uninstall".
  
• To complete the uninstallation, follow the instructions that are displayed. When everything is removed and the uninstallation ends, restart your computer to remove the last couple of files that could have been locked during the operation.
  
• The sponsor is now gone from your system.

If you follow the procedure properly, you won't need to do anything else. Do not follow any other procedure you find on the web, even on this forum. This one is the easiest and the best. It has been tested again and again, on every configuration possible and it does work.

Thank you for your patience,
Patchou