not sure if this was stated already, but here goes
for the automatic accept feature it only lists the nickname of the person. Some of my contacts have the same nickname.. and since theres no right click to view their email, i donno whos who
it just happened to me now thats why.. i had a friend on auto accept, and it didn't work.. then i realized its probably because i actually had someone else an auto accept and not her.
anyways, just a small suggestion if its not been suggested already
thanks