Shoutbox

Hey everybody, i have a question about special characters. I just got a new computer & for some reason i cant see the special characters but on my old computer it let me.

Some of the characters i cant see are:  black heart suit & black diamond suit, etc. 

IF anybody can help me i would REALLY APPREICIATE IT! =]

Control Panel > Regional and Language Settings > Languages > Check all boxes > Hit OK > Insert Windows disc when prompted.