Shoutbox

Hi,

some of my contacts in windows live messenger, show as "email address not verified" in front of their display names. I have clearly checked the needful to confirm that the account is verified with the msn account from the web. But it is strange why it's still displaying as "not verified" in the msn chat. Can anyone pls help on this?

thanks,
Hussylk.

They need to verify their email address.
This is usually done by clicking on a link in the email they got when they signed their email up as a Windows Live Id.

thanks for the reply. The thing is, they have clicked on the link that comes to the email and it was verified. But still msn chat show tht email not verified message in front of their names...

quote:

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Originally posted by hussylk
thanks for the reply. The thing is, they have clicked on the link that comes to the email and it was verified. But still msn chat show tht email not verified message in front of their names...

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They then should contact Microsoft. If they are verifying their email address without success then there is nothing else that can be done.

Also we aren't Microsoft... nothing we can do about it aside from suggesting to have them send the email verification link again and trying to verify it right away.

No need of contacting Microsoft... some considerable amount of googling on this provided a small trick that worked!.. you need to go to the accoutsummarypage of live.com and then change ur "msn ID" to something else.. (It doesn't have to be a real one). then It'll ask to verify account... proceed, then change it back to the real one.. use www.live.com to login again and click to send verification mail.. you will receive 3 mails altogether in this process...and u can be sure to receive the confirmation link in one mail once u change back the msn ID to the correct one... So, it does the trick!.. and then no longer you'll get the "email address not verified" message in front of their display names...(re-login to msn messenger after the process is completed)