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Windows Live Messenger 2009 and Windows 7
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Chris4
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RE: Windows Live Messenger 2009 and Windows 7
quote:
Apparently there's a bug in Microsoft's Customer Experience Improvement Program that's causing msiexec to crash.

It can be fixed by turning off Customer Experience Improvement Program or by editing the registry.

Turning off CEIP:
http://chris123nt.com/2009/01/18/sqm-client-causi...hing-in-windows-7/

regedit:
navigate to HKLM\Software\Microsoft\SQMClient\Windows\DisabledSessions
rename MachineThrottling to _MachineThrottling

http://social.technet.microsoft.com/Forums/en-US/...5d0ee850ec/#page:3


Source: [Windows 7] Windows Installer has stopped working
Twitter: @ChrisLozeau
01-19-2010 07:20 PM
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MrZoozi
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O.P. RE: Windows Live Messenger 2009 and Windows 7
the link for turning off CEIP is not found.....and can u please tell me in details what could be the  problem??
So what are u suggedting i fo have office 2007 u think dis may caused dis?
I Cant get dis more details plzz
01-19-2010 07:40 PM
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Chris4
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RE: Windows Live Messenger 2009 and Windows 7
1. Start > Type Command Prompt > Right click > Run as administrator
2. Type reg delete HKLM\SOFTWARE\Microsoft\SQMClient\Windows\DisabledSessions /va /f and press enter.
3. That’s it, no further action is necessary

Google Cache: SQM Client Causing Crashing in Windows 7

It's what was suggested when I researched on Google about problems with Windows Installer on Windows 7. I don't know if it will fix the problem or not.

It's advised you backup the registry before and modify it at your own risk.
Twitter: @ChrisLozeau
01-19-2010 10:26 PM
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MrZoozi
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O.P. RE: Windows Live Messenger 2009 and Windows 7
ok...i dd that and i got that operation successful then what am i supposed to do?

Am really ThankFul to you Chris you been helping me alot....but if u wod bak me up for a lil while
so what shall i do now?
01-19-2010 11:53 PM
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Chris4
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RE: Windows Live Messenger 2009 and Windows 7
If that worked then try downloading WLM again and installing.

If that doesn't work, try this:

quote:
Go to Start > type in services.msc > press enter. The Services window will open, scroll down to Windows Installer and double click on it. The Properties window will open, on the drop down menu (Start up type) select 'automatic' > OK and close windows. Reboot PC and hopefully it will work for you. Keep us posted.

Source: hr:0x80070641 Error

After that I'm out of ideas. Try Googling the error codes.

This post was edited on 01-20-2010 at 01:59 AM by Chris4.
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01-20-2010 01:50 AM
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MrZoozi
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O.P. RE: Windows Live Messenger 2009 and Windows 7
.....am still having the same problem
i dd google the codes but i ddnt get anything useful
do u think MS office 2007 or photoshop CS4 have anything to do with this??

anywayz thank you for your help
01-20-2010 01:29 PM
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MrZoozi
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O.P. RE: Windows Live Messenger 2009 and Windows 7
THIS IS REALLY GETTING MY NERVES....
What shall i DO?
01-21-2010 01:05 PM
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davidpolitis
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RE: Windows Live Messenger 2009 and Windows 7
You can try downloading and the installing the MSI files individually since it told you Error Reporting couldn't be downloaded.

quote:
Originally posted by TReKiE
Windows Live Messenger
Version 2009: 14.0.8089.726
Download installer – Messenger.msi
You will also need to install: Microsoft Application Error Reporting (32-bit) or Microsoft Application Error Reporting (64-bit), Microsoft Visual Studio Runtime, Windows Live Communications Platform, Segoe UI Font (not necessary on Windows Vista or Windows 7)

Optional secondary components:
- Windows Live Call
- Windows Live Sign-in Assistant
01-21-2010 10:30 PM
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