Shoutbox

I change my password and the hacker still manages to log on to my account, cant msn find out the hackers ip address?

and my avg scanner came up with nothing with the latest virus definition , any other anti virus you anyone recommends I should use

Make a second account, and add yourself to each respective contact list. Enable polygamy and sign into both accounts at the same time. When you get signed out of your primary account, does the new one still show you as online?

yes i sent the pm to the third party but ofcourse no answer

Download and run HijackThis, post the output log here as a .txt attachment.

If you currently do not have a spyware/malware scanner, I would recommend downloading either MBAM or Spybot S&D, BUT NOT BOTH!

Also try running another scan with HouseCall to see if it finds anything.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:47:15 PM, on 7/23/2012
Platform: Windows 7  (WinNT 6.00.3504)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files (x86)\AOL Desktop 9.6\waol.exe
C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
C:\Program Files (x86)\Razer\Razer Lycosa\razerhid.exe
C:\Program Files (x86)\AVG\AVG2012\avgtray.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Yuna Software\Messenger Plus!\PlusService.exe
C:\Program Files (x86)\AOL Desktop 9.6\shellmon.exe
C:\Program Files (x86)\Common Files\AOL\1321306203\ee\aolsoftware.exe
C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe
C:\Program Files (x86)\Common Files\AOL\Topspeed\3.0\aoltpsd3.exe
C:\Program Files (x86)\Hotspot Shield\bin\openvpntray.exe
C:\Program Files (x86)\Java\jre7\bin\javaw.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Users\\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\AOL Desktop 9.6\AOLBrowser\aolbrowser.exe
C:\Users\\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_3_300_265.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_3_300_265.exe
C:\Users\\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.bing.com/?pc=AVBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://blekko.com/ws/?source=c3348dd4&toolbarid=b...CE30C&tbp=homepage
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REGystem.ini: UserInit=userinit.exe,
O2 - BHO: IGMONObj Class - {02464DDC-3187-11D8-8004-0020ED227566} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Conduit Engine  - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\prxConduitEngin.dll
O2 - BHO: Increase performance and video formats for your HTML5 <video> - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll
O2 - BHO: ALOT Appbar Helper - {85F5CF95-EC8F-49fc-BB3F-38C79455CBA2} - C:\Program Files (x86)\alotappbar\bin\BHO\ALOTHelperBHO.dll
O2 - BHO: blekko search bar - {8769adce-dba5-48e9-afb5-67b12cdf2e61} - C:\Program Files (x86)\blekkotb_031\blekkotb_019X.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Search Toolbar - {9D425283-D487-4337-BAB6-AB8354A81457} - C:\Program Files (x86)\Search Toolbar\SearchToolbar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll
O2 - BHO: SMTTB2009 - {FCBCCB87-9224-4B8D-B117-F56D924BEB18} - (no file)
O3 - Toolbar: Conduit Engine  - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\prxConduitEngin.dll
O3 - Toolbar: DealBulldog Toolbar - {338B4DFE-2E2C-4338-9E41-E176D497299E} - C:\Program Files (x86)\DealBulldog Toolbar\tbcore3.dll
O3 - Toolbar: ALOT Appbar - {A531D99C-5A22-449b-83DA-872725C6D0ED} - C:\Program Files (x86)\alotappbar\bin\ALOTHelper.dll
O3 - Toolbar: Search Toolbar - {9D425283-D487-4337-BAB6-AB8354A81457} - C:\Program Files (x86)\Search Toolbar\SearchToolbar.dll
O3 - Toolbar: blekko search bar - {8769adce-dba5-48e9-afb5-67b12cdf2e61} - C:\Program Files (x86)\blekkotb_031\blekkotb_019X.dll
O4 - HKLM\..\Run: [RIMBBLaunchAgent.exe] C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
O4 - HKLM\..\Run: [Lycosa] "C:\Program Files (x86)\Razer\Razer Lycosa\razerhid.exe"
O4 - HKLM\..\Run: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"
O4 - HKLM\..\Run: [COMODO] C:\Program Files\COMODO\COMODO GeekBuddy\CLPSLA.exe
O4 - HKLM\..\Run: [CPA] C:\Program Files\COMODO\COMODO GeekBuddy\VALA.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [PlusService] C:\Program Files (x86)\Yuna Software\Messenger Plus!\PlusService.exe
O4 - HKLM\..\Run: [Anti-phishing Domain Advisor] "C:\ProgramData\Anti-phishing Domain Advisor\visicom_antiphishing.exe"
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware (cleanup)] rundll32.exe "C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\cleanup.dll",ProcessCleanupScript
O4 - HKLM\..\RunOnce: [InstallShieldSetup] C:\PROGRA~2\INSTAL~1\{1A105~1\setup.exe -rebootC:\PROGRA~2\INSTAL~1\{1A105~1\reboot.ini
O4 - HKCU\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [RegistryBooster] "C:\Program Files (x86)\Uniblue\RegistryBooster\launcher.exe" delay 20000
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files (x86)\AOL Desktop 9.6\AOL.EXE" -b
O4 - HKCU\..\Run: [Spotify] "C:\Users\\AppData\Roaming\Spotify\Spotify.exe" /uri spotify:autostart
O4 - HKCU\..\Run: [Google Update] "C:\Users\\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [Spotify Web Helper] "C:\Users\\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"
O4 - HKCU\..\RunOnce: [blekkotb] reg.exe delete "HKCU\Software\AppDataLow\Software\blekkotb" /f
O4 - HKCU\..\RunOnce: [blekkotb_XP] reg.exe delete "HKCU\Software\blekkotb" /f
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O15 - Trusted Zone: *.clonewarsadventures.com
O15 - Trusted Zone: *.freerealms.com
O15 - Trusted Zone: *.soe.com
O15 - Trusted Zone: *.sony.com
O16 - DPF: {99CAAA27-FA0C-4FA4-B88A-4AB1CC7A17FE} (MGLaunch_v1004 Class) - http://www.netgame.com/mplugin/mglaunch_USAv1005.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll
O20 - AppInit_DLLs: C:\Windows\SysWOW64\guard32.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files (x86)\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AVG Firewall (avgfws) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2012\avgfws.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2012\AVGIDSAgent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe
O23 - Service: COMODO livePCsupport Service (CLPSLS) - COMODO - C:\Program Files\COMODO\COMODO GeekBuddy\CLPSLS.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: Cron Service for Prey (CronService) - Fork Ltd. - C:\Prey\platform\windows\cronsvc.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Hi-Rez Studios Authenticate and Update Service (HiPatchService) - Hi-Rez Studios - C:\Program Files (x86)\Hi-Rez Studios\HiPatchService.exe
O23 - Service: iolo FileInfoList Service (ioloFileInfoList) - iolo technologies, LLC - C:\Program Files (x86)\iolo\Common\Lib\ioloServiceManager.exe
O23 - Service: iolo System Service (ioloSystemService) - iolo technologies, LLC - C:\Program Files (x86)\iolo\Common\Lib\ioloServiceManager.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Unknown owner - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice_tmp.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: NBService - Nero AG - C:\Program Files (x86)\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NMIndexingService - Nero AG - C:\Program Files (x86)\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\Windows\system32\GameMon.des.exe (file missing)
O23 - Service: pcCMService - Alcatel-Lucent - C:\Program Files (x86)\Common Files\Motive\pcCMService.exe
O23 - Service: Privacyware network service (PFNet) - Privacyware/PWI, Inc. - C:\Program Files (x86)\Privacyware\Privatefirewall 7.0\pfsvc.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: TVersity Media Server (TVersityMediaServer) - Unknown owner - C:\ProgramData\TVersity\Media Server\MediaServer.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 16334 bytes

That's not an attachment, by the way

hmm well its saying the type of attachment that im putting in is not allowed...

A few concerns I see from the log:

• Why do you have AOL even installed???
  
• You have way too many browser toolbars, this is usually not a good thing
  
• O23 - Service: Cron Service for Prey (CronService) - Is this a laptop? concerned that it could get stolen I assume?
  
• Service: iolo FileInfoList Service (ioloFileInfoList) - You probably don't need System Mechanic
  
• Service: nProtect GameGuard Service - Uninstall nProtect, you already are using AVG and MBAM
  
• Privacyware network service (PFNet) - No idea what this is, possibly a cheap firewall? Windows Firewall will work just fine for most people