Shoutbox

Hi,

My virus program has just detected two viruses on my computer.  It tried to quarantine and delete it, but nothing worked.  I also tried to delete it by myself but there is an error report which tells me that this file is being used by another program.  I shut down everything that was running and tried again but it did not work. 

Try to remove the viruses in safe mode.

how do u do that?

Start > Run > msconfig > Boot.INI > check the checkbox for /SAFEBOOT > OK, and then reboot your PC...and try to remove the virus when your computer next starts...
When you want to get out of safe mode do this
Start > Run > msconfig > Boot.INI > uncheck the checkbox for /SAFEBOOT > OK, then reboot your PC

ok ill try it thx

(alternative to safemode and if you PC tries to start the file when it isn't there)

On msconfig on the startup and services tab, is there a program with the same sort of name as the file. If so, then untick the checkbox next to it, then it wont be running and you can delete it.

it worked thx guys

For anyone who reads this thread for similar problems:  You can also get into safe mode by pressing "F8" on your keyboard before you see the Windows Logo during boot in most versions of Windows.