Shoutbox

Hey guyz,
This new MSN Messenger (final version) is killing me. Every time I try to sign that shows me that the service is currently unavailable. When I try to use the connection troubleshooter then that says the problem is with Zone Alarm. So, I have uninstalled Zone Alarm. Still I can't sign in. I'm getting the same error message although I am not getting error message about Zone Alarm. Some times ago I installed the older version (6.2) .. that worked fine. Why MSN Messenger 7 doesn't work in my PC? What's wrong?

Please somebody help me.

first of all, you did not need to uninstall zonealarm

you can re-intall zonealarm firewall. they only thingyou would need to to do is ENABLE internet access to msn messenger through your firewall.

To do this open Zonealarm and go to the 'program control' panel, then click the 'programs' tab. Scroll down the list of programs until you find MSN. Left click on the question mark in the 'server/internet' section of your application's row. Change the setting to 'allow.' this should fix your problem.


RIGHT NOW, the problem may be with the XP firewall (unless you did not restart your computer after the uninstalling of zolealarm).

quote:

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Originally posted by Joa
first of all, you did not need to uninstall zonealarm

you can re-intall zonealarm firewall. they only thingyou would need to to do is ENABLE internet access to msn messenger through your firewall.

To do this open Zonealarm and go to the 'program control' panel, then click the 'programs' tab. Scroll down the list of programs until you find MSN. Left click on the question mark in the 'server/internet' section of your application's row. Change the setting to 'allow.' this should fix your problem.


RIGHT NOW, the problem may be with the XP firewall (unless you did not restart your computer after the uninstalling of zolealarm).

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Well, My windows XP's firewall service is disable. I've installed Zone Alarm and MSN Messenger's permission is
set as you say. Actually that setting was ALLOWD before you say.  I was having problem and still having problem. Now I am using 6.2 version. That works fine. Just can't understand the problem with version 7.

quote:

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Originally posted by gatepass007
Well, My windows XP's firewall service is disable. I've installed Zone Alarm and MSN Messenger's permission is
set as you say. Actually that setting was ALLOWD before you say.  I was having problem and still having problem. Now I am using 6.2 version. That works fine. Just can't understand the problem with version 7.

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try going here and following the directions.

EDIT:
Also, try this:

in the msn main window, go to -> Options -> Connections -> advanced connection options -> uncheck all 4 boxes (TCP, SOCKS 4 SOCKS 5 HTTP Proxy)


also, i just want you to know that even when you get a message saying:
The following programs might prevent a connection to MSN Messenger.
-> Zone Labs Zone Alarm

it just means that the troubleshooter recognized that you have this firewall installed, it does not mean that it is a direct problem with zolealarm.

Do you have a router with a firewall on or another firewall?
If so, make sure that you have either enabled uPnP, or have opened outgoing TCP Port 1863.

quote:

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Originally posted by Anubis
Do you have a router with a firewall on? If so, make sure that you have either enabled uPnP, or have opened outgoing TCP Port 1863.

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Nope, I don't have any firewall. By the way I am gonna follow the instructions given by Joa.

quote:

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Originally posted by gatepass007
Nope, I don't have any firewall. By the way I am gonna follow the instructions given by Joa.

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i updated my post, you may want to try the other suggestion i put there too.

quote:

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Originally posted by Joa
Also, try this:

in the msn main window, go to -> Options -> Connections -> advanced connection options -> uncheck all 4 boxes (TCP, SOCKS 4 SOCKS 5 HTTP Proxy)

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Strangely enough that seemed to work for me! I was having this same problem. Fingers crossed its not just a fluke!

quote:

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Originally posted by Joa

quote:

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Originally posted by gatepass007
Well, My windows XP's firewall service is disable. I've installed Zone Alarm and MSN Messenger's permission is
set as you say. Actually that setting was ALLOWD before you say.  I was having problem and still having problem. Now I am using 6.2 version. That works fine. Just can't understand the problem with version 7.

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try going here and following the directions.

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Well, I use internet with proxy. Without proxy I can't browse. MSN Messenger now says I might have problem with my internet connection or with proxy. With IE I cant browse well. Only Messenger is showing me that error.
**Messenger's HTTP proxy and IE's proxy is same.



Anyways, guyz thanks for ur posts. I have tried so many things for the last few days. Now I think I have to use 6.2 version.

quote:

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Originally posted by Phr3nzy
Strangely enough that seemed to work for me! I was having this same problem. Fingers crossed its not just a fluke!

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Tried that also ... didn't work for me