Shoutbox

RE: Does any know where to report msn team bad behaviour

hmm anyway i have already tried to like 6 emails which i know that my email is not anymore in their list because of my previous problem, that was 3 hours ago.

if no one appeared, i will have to contact again one of them, and use my other email to chat with so i can get all the details.

regards 
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edit

Now they have replied, they still understand the problem, but the fix isn't real.
they said

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Zaher, this issue is not because of your account, it might be that your contacts have reached the limit allowed for MSN Messenger on their lists. Basically, the problem is not at your end but it is a your contact's end, you can suggest your contacts to remove some contacts from their lists by following the steps below:

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But if this was the case, then why they aren't appearing online when they get online? I mean they get connected, but my list doesn't regoznize that, it acts like they are offline.

i dont think my problem is only because they dont have enough space anymore.

bbye

It might be because if they don't have the space they also do not have you on their allow list and thus you are not allowed to see them. Again, there is more than the contactlist and each list has his own specific limits. Again, do not jump to conclussions so quickly...

I have had plenty of contact with messenger support lately. I do recognise he problem that in their first reply, they tend to shove you off with a standard reply.  However, the more professional and clear  you explain the problem, and the tests you did with their results, the more professional their replies tend to get.

I had some problems with the Dutch department of the technical support unit, but since I contact the English guys, all works out smoothly, yet takes a long time.

What I want to say is that you should not start getting pissed off so easily. People do their best for you a lot, trying to correctly interpret what you say. The best way dealing with the support people, is to DO what they ask you to do, then give them back a detailed description of the result. They're not magical fairies that know instantly what is wrong :/

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Originally posted by CookieRevised
they also do not have you on their allow list and thus you are not allowed to see them.

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Well if i'm not in their allowed list, adding me again will add me to their allowed list?

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Originally posted by Fanta
What I want to say is that you should not start getting pissed off so easily.

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I really dodn't get pissed so easily:/ i had this situation daily for  2 weeks and something .

ciao

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Originally posted by zaher1988

quote:

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Originally posted by CookieRevised
they also do not have you on their allow list and thus you are not allowed to see them.

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Well if i'm not in their allowed list, adding me again will add me to their allowed list?

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yep, and that is exactly what and why msn support has told you to do that...:

- or _they_ need to add you and you will get a popup (provided those various options you can set/unset) which you need to confirm/allow,
- or _you_ need to add them and they will get a popup (provided those various options you can set/unset) which they need to confirm/allow

Alright,

A person who was in your list, and he has been moved to the not allowed list, umm shouldn't that contact get the "blocked" icon on his buddy icon in you list?

see ya

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Originally posted by zaher1988
Alright,

A person who was in your list, and he has been moved to the not allowed list, umm shouldn't that contact get the "blocked" icon on his buddy icon in you list?

see ya

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If i'm understanding you correctly, then yes that should happen.

aha gr8, as i knew.

quote:

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Originally posted by CookieRevised
It might be because if they don't have the space they also do not have you on their allow list and thus you are not allowed to see them. Again, there is more than the contactlist and each list has his own specific limits. Again, do not jump to conclussions so quickly...

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Now back to what cookie revised said previously.
Umm as i have asked all those who found my email not in their list anymore, they all said that i wasn't blocked.
So if i'm in their Not allowed list, the block icon should appear, whereas in their case it wasn't , they just popuped up online in my list, the moment they added my email once again

see ya

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Originally posted by traxor

quote:

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Originally posted by zaher1988
Alright,

A person who was in your list, and he has been moved to the not allowed list, umm shouldn't that contact get the "blocked" icon on his buddy icon in you list?

see ya

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If i'm understanding you correctly, then yes that should happen.

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he said "who was in your list"... so that means the contact isn't in the contactlist anymore, nothing should be shown at all.


If this is not what you meant zaher1988, then this is an example of how confussion your posts sometimes are...

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Originally posted by zaher1988
Now back to what cookie revised said previously.
Umm as i have asked all those who found my email not in their list anymore, they all said that i wasn't blocked.
So if i'm in their Not allowed list, the block icon should appear

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NOT if you are NOT in their contactlist!!!!

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Originally posted by zaher1988
whereas in their case it wasn't

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Because you are not in their contactlist.

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Originally posted by zaher1988
they just popuped up online in my list, the moment they added my email once again

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EXACTLY as we and msn support said!!!!!!!!!!

quote:

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Originally posted by CookieRevised
he said "who was in your list"... so that means the contact isn't in the contactlist anymore, nothing should be shown at all.


If this is not what you meant zaher1988, then this is an example of how confussion your posts sometimes are...

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Well i was replying / referring to adding me again, as we were discussing if they should add me again, so provided that they added me again, and i wasn't in there contact list because of this error, after adding me the block ICON should appear because i was already blocked and adding someone doesn't unblock him.

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Originally posted by CookieRevised
NOT if you are NOT in their contactlist!!!!

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quote:

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Originally posted by CookieRevised
Because you are not in their contactlist.

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same thing as above, i'm not that stupid to look for an icon for someone who is not in the list ^^ .

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Originally posted by CookieRevised
EXACTLY as we and msn support said!!!!!!!!!!

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they poped online (online indicator), not the Add contact confirmation popup.
so this clear the idea that i wasn't at all in their not allowed list.

they add me > I appear in their list (unblocked) > they appear in my list online.

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Originally posted by CookieRevised
EXACTLY as we and msn support said!!!!!!!!!!

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you were asking me to add them or they add me, and the popup that confirm adding should appear, not the useronline popup :/

regards
*sorry i'm really annoying i know:/