Shoutbox

Hi all,

I am experiencing a problem after downloading MSN Live Messenger. I can't load my full contact list after several log ins and outs. 

Does anyone know the reason?

Thanks for answering. =)

MK

Server problems i guess .

Btw did you download WLM from http://ideas.live.com or http://messenger.live.com. Thy any one if u didnt.

This problem was reported when WLM was first released. I'll try to find the folder that you have to delete so that you re-download your contact list.  I will update this post when I find it.

EDIT: I remember reading this somewhere on this forum but couldn't find it anywhere at least google helped me eventually

quote:

---

Originally posted on forum.msgshit.com by Christiano
If your contact list is empty or incomplete after you upgrade to Windows Live Messenger, the cached contact list may not have updated correctly. To update your contact list, follow these steps:
a. Sign out of Messenger.
b. Click "Start," click "Run," type the following command, and then click "OK":
%USERPROFILE%\Local Settings\Application Data\Microsoft\Messenger\
c. A new Microsoft Windows Explorer window opens. In the window, click your Messenger ID.
d. Double-click the Contacts folder.
e. Delete the two folders that are in the Contacts folder.
f. Sign in to Messenger again.

---

note: b. can also be done by going through the likes of windows explorer
X:\Documents and Settings\%USERPROFILE%\Local Settings\Application Data\Microsoft\Messenger\

"X:\" is the drive which windows is on and "%USERPROFILE%" is your username for your computer.

I hope this fixes your problem

EDIT 2: please see my next post further down for what to do different to this in WLM

Do you use a router?

I sometimes have this problem too, msnm just crashes while loading the contact-list, restarting my router usually fixes this.

hello...

i also have the same proplem
it told me that i haven't any contact in my list and sometime it showes me some of my contacts

please help us...

markee? if i do what you have said.. will it not delete all of my contacts??? xx

quote:

---

Originally posted by karlaneilox
markee? if i do what you have said.. will it not delete all of my contacts??? xx

---

it wont, as your contacts are stored on the messenger server. when you sign back in after doing this the list is re-downloaded.

quote:

---

Originally posted by markee
This problem was reported when WLM was first released. I'll try to find the folder that you have to delete so that you re-download your contact list.  I will update this post when I find it.

EDIT: I remember reading this somewhere on this forum but couldn't find it anywhere at least google helped me eventually

quote:

---

Originally posted on forum.msgshit.com by Christiano
If your contact list is empty or incomplete after you upgrade to Windows Live Messenger, the cached contact list may not have updated correctly. To update your contact list, follow these steps:
a. Sign out of Messenger.
b. Click "Start," click "Run," type the following command, and then click "OK":
%USERPROFILE%\Local Settings\Application Data\Microsoft\Messenger\
c. A new Microsoft Windows Explorer window opens. In the window, click your Messenger ID.
d. Double-click the Contacts folder.
e. Delete the two folders that are in the Contacts folder.
f. Sign in to Messenger again.

---

note: b. can also be done by going through the likes of windows explorer
X:\Documents and Settings\%USERPROFILE%\Local Settings\Application Data\Microsoft\Messenger\

"X:\" is the drive which windows is on and "%USERPROFILE%" is your username for your computer.

I hope this fixes your problem

---

I tried both of them and neither worked lol, emr, i had no of the files. Anysugestions on what to do? First post .

yup, markee. mine doesn't have the contact folder either. Only my username and then this folder called "Sharing folders".

I found the contact folder under:

%USERPROFILE%\Local Settings\Application Data\Microsoft\Windows Live Contacts\